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You are booking hotel for more than 30 days
Wright Town, Jabalpur | 2.5 km drive to Jabalpur Junction
165 Ratings, 119 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property enjoys a great location, making it convenient for travelers. Guests appreciate the spacious rooms and comfortable beds. While some enjoyed the cleanliness and friendly staff, many highlighted issues like poor service and lack of basic amenities, such as hot water and food options. Overall, the property has potential, but improvements in service and hygiene are essential.
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Excellent Stay
we had a very nice and happy stay at swaraj guest house varanasi.. Rooms are very nice and clean. services are very prompt . Staff and manager are very much cooperative. We enjoyed the stay here . we recomend pilgrims to stay at this place. Dr. Kalidas kulkarni parbhani ..Maharashtra.
Room: Grand Economy Room
extra took
Location good , food not took experience, service not good , they charged extra amount @ 200 in cash
Room: Grand Economy Room
Hotel Surya has replied on Sat Nov 08 16:20:28 IST 2025
Dear Mr Durgesh Kumar Mishra, We are sorry to hear about your experience. Your feedback regarding food, service, and extra charges is noted, and we will review these issues to ensure a better stay for our guests.
serviceproduct & quality is not so good
room quantity utni achhi nhi hai jitna expect kiya tha, service thik hai but complimentary brackfast ke nam pe jo charge karte hai usme verity utni nhi thi jitni honi chaiye bande ke pash option hi nhi hai chooses karne ke liye...
Room: Deluxe Room
Hotel Surya has replied on Sat Oct 04 16:57:03 IST 2025
Dear Mr ananya thakur, Thank you for your feedback. We are sorry the room quality and breakfast variety did not meet your expectations. We will work on improving these to offer better choices and service.
room telephone not working washroom condition not good washroom cond
hotal not good washroom condition not good room telephone not working ac remote not working washroom toyletetis not available
Room: Grand Economy Room
Hotel Surya has replied on Mon Aug 25 16:54:33 IST 2025
Dear Mr SURYAPAL RAJPUT, We are sorry to hear about your experience. Your feedback is important, and we sincerely apologize for the inconvenience caused. We will address these issues immediately to improve our services.
Average Stay
No food available in hotel no no breakfast available no chill water available only room available only
Room: Grand Room AC
Hotel Surya has replied on Wed Aug 20 16:27:43 IST 2025
Dear Ms Bhavya Khanna, We are very sorry for the inconvenience you faced with the lack of food, breakfast, and chilled water during your stay. Thank you for letting us know this is certainly not the experience we want for our guests. We will work on improving these services immediately.
Terrible Stay
very poor service The second time there was no food service in the hotel bathroom tab leke and poor response from hotel staff
Room: Grand Room NON AC
Hotel Surya has replied on Fri Sep 19 16:24:26 IST 2025
Dear Mr Darshan Nikam, We apologize for the inconvenience caused during your stay. Your feedback is important and will help us improve our service.
poor service
food was good but poor service 3 time change the room when check in I am not satisfied this service
Room: Grand Room NON AC
Hotel Surya has replied on Fri Sep 19 16:25:06 IST 2025
Dear Mr Darshan Nikam, Thank you for your feedback. We are glad you liked the food, but we apologize for the inconvenience with the room changes and service. We will work on improving this.
In the picture showing different room & property owner give very bad room
familyservice is hopeless there is showing another room on picture & in the property u are giving different room there is all responsibility u are making people fool just because of some money.....
Room: Grand Room AC
Hotel Surya has replied on Fri Sep 19 16:25:42 IST 2025
Dear Mr Rohan Baisware, We are sorry to hear about your experience. Your feedback is noted, and we will look into the issue to ensure better transparency and service in the future.
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Room: Grand Room AC
Hotel Surya has replied on Fri Sep 19 16:26:26 IST 2025
Dear Mr Achal Srivastav, Thank you for your feedback Sir.
Worst experience
coupleIn photo room is different and in reality they gave different room and shower is not working properly, hot water is not working proper, breakfast is very poor and main thing is i chose different room they gave me smaller and degraded room here . Towel is not there , not extra socket point are available to charge phone also . Hair dryer is not there . service is poor , they have only 1 person on service .
Room: Grand Room AC
Hotel Surya has replied on Fri Sep 19 16:27:10 IST 2025
Dear Mr Venkatesh Rathi, We sincerely apologize for the experience you had. We understand your disappointment with the room, amenities, and service. Your concerns are taken seriously and will be shared with the team to ensure improvements are made.
Poor Stay
Room was not good as per price . No mentanance not exicutive level. Over all as per room rent not good.
Room: Premium Room
Poor Stay
Hotel pantry sent us bad food. That is rice and daal. And after eating that i was vomiting. It was horrible that without taste they sent us that daal. Also there is miss guide information for user that we will have 25% off on f&b in room service. I didn't get any offer as i have checked and booked.
Room: Premium Room
Hotel Surya has replied on Mon Feb 26 14:43:00 IST 2024
Dear Mr. Sharma, first, i want to thank you for your feedback. While i wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, for the inconvenience, it caused, i am sorry. The service of our guests is a priority and such service is an unavoidable necessity that should have been better explained. If you give us a chance to earn back your trust, i can assure you that you can get better quality of food. as you mention 25% discount on your food which we have given at the time of checkout. All the best,
Good Stay
Hotel do not have full kitchen so snacks to certain limitation is available. No hot water facility. Rooms are big and bed is comfortable.
Room: Grand Room NON AC
Hotel Surya has replied on Mon Jan 08 15:05:59 IST 2024
Dear Mr. Rathore Greeting from Surya Hotel Jabalpur! thank you very much for your appreciative comments about our hotel. We are very pleased to know that you had a pleasant stay at the resort and have left with a positive impression. Thank you once again for having stayed with us and we look forward to the opportunity of welcoming you back to Surya Hotel.
Excellent Stay
soloGood hotel excellent stay cooperative staff good cleanliness location also good in city centre must visit
Room: Premium Room
Hotel Surya has replied on Mon Jan 08 15:07:34 IST 2024
Dear Rituj Alia Greeting from Surya Hotel Jabalpur! thank you very much for your appreciative comments about our hotel. We are very pleased to know that you had a pleasant stay at the resort and have left with a positive impression. Thank you once again for having stayed with us and we look forward to the opportunity of welcoming you back to Surya Hotel.
Terrible Stay
You have given discount they have given worst room
Room: Premium Room
Hotel Surya has replied on Mon Jan 08 15:23:08 IST 2024
Dear Mr. Singh, first, i want to thank you for your feedback. While i wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, for the inconvenience, it caused, i am sorry. The service of our guests is a priority and such service is an unavoidable necessity that should have been better explained. If you give us a chance to earn back your trust, i can assure you that your service will be on time. I would be happy to make your reservation personally and and see to it that you enjoy the experience that so many of our guests have grown so fond of. All the best,
Can do much be
soloRooms are good for the price however staff can be more organised, even with confirmed booking staff at the front desk weren't familiar with the booking from mmt, he asked me 3 times how is the booking done
Room: Premium Room
Hotel Surya has replied on Mon Jan 08 15:08:38 IST 2024
Dear Mr.Nikhil Prakash Greeting from Surya Hotel Jabalpur! thank you very much for your appreciative comments about our hotel. We are very pleased to know that you had a pleasant stay at the resort and have left with a positive impression. Thank you once again for having stayed with us and we look forward to the opportunity of welcoming you back to Surya Hotel.
Good stay
soloVery pleasant and cooperative staff. Good ambience. Happy stay. Would not mind repeating. Had a nice time
Room: Premium Room
Hotel Surya has replied on Mon Jan 08 15:09:43 IST 2024
Dear Mr. Singh Greeting from Surya Hotel Jabalpur! thank you very much for your appreciative comments about our hotel. We are very pleased to know that you had a pleasant stay at the resort and have left with a positive impression. Thank you once again for having stayed with us and we look forward to the opportunity of welcoming you back to Surya Hotel.
Repair please
This is my first experience in hotel with friend but room ka door bilkul bhi thik nhi tha and tv also not working so please keep giving the service to coustomer because i informed the complain in office but his not do attention
Room: Grand Room NON AC
Hotel Surya has replied on Mon Jan 08 15:12:40 IST 2024
Dear Mr. Palash Jain , first, i want to thank you for your feedback. While i wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, for the inconvenience, it caused, i am sorry. The service of our guests is a priority and such service is an unavoidable necessity that should have been better explained. If you give us a chance to earn back your trust, i can assure you that your service will be on time. I would be happy to make your reservation personally and and see to it that you enjoy the experience that so many of our guests have grown so fond of. All the best,
Poor Stay
Poor service will never come again
Room: DELUXE AC ROOM
Best hotel in jabalpur
Good for everyone, family, couple, single.
Room: DELUXE AC ROOM
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