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You are booking hotel for more than 30 days

Review Of Hotel SMS Grand Inn

Sathuvachari, Vellore | 3.2 km drive to CMC Hospital

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    831 Ratings, 567 Reviews

    excellent
    28%
    very good
    40%
    average
    19%
    poor
    7%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 1
    • 4
    • 4
    • 5
    • 3
    • 4
    • 4
    • 4

    Rating Categories

    • Location4.1
    • Cleanliness3.9
    • Room3.8
    • Value For Money3.9
    • Food3.8
    • Security3.4
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Clean and spacious rooms, responsive staff, and excellent service make for a comfortable experience.
    • Convenient location near the city center and key attractions with good transport access.
    • Complimentary breakfast is decent and enjoyed by several guests.
    • Staff are friendly and cooperative, ensuring pleasant stays for families.
    Read more

    Sort by:

    Positive first
    4.0

    Good Stay

    samitha k.group

    The stay was pleasant, the rooms were well maintained, and the staff were very responsive. Their service was excellent, making the overall experience comfortable and enjoyable.

    Travel Month: Aug 2025

    Room: Executive Room

    3.0

    Decent for your money

    amal t.group

    Good and decent rooms but very shady corridors and approach . Service was good . Complimentary was breakfast was decent

    Travel Month: Jul 2025

    Room: Executive Room

    3.0

    Average Stay

    lakshmipathi k.

    Centralized AC is not at all clear... Getting a lot of bad smells no highgine

    Travel Month: May 2025

    Room: Studio Room

    1.0

    No car parking available and staff behaviour is very rude..

    udit k.family with 2 kids

    No Car parking available in hotel you have park you car outside of the hotel and staff behaviour is very rude.. breakfast is good.

    Travel Month: May 2025

    Room: Studio Room|Smart Room

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    • user photos
    5.0

    Excellent Stay

    dasarraju u.

    'done'

    Travel Month: Jan 2025

    Room: Smart Room

    3.0

    Average Stay

    sakthi a.family

    Calm please, value for money, breakfast is average, no curtains in wet area. Water for bathing is not hot as i expected it is coming little hotter than normal temperature. No car parking.

    Travel Month: Jan 2025

    Room: Smart Room

    3.0

    Best hotel if you're looking for budget hotel

    mohammed i.family

    Good budget hotel (breakfast is included if u ensure to select while booking. Very close to the city centre

    Travel Month: Jan 2025

    Room: Studio Room

    5.0

    Worth stay

    pradeep a.family

    Hotel was clean and spacious. Lift is available. Parking is available beside the hotel at owner’s risk. Room service is not available but you can order online. Located some at centre of the city. Full of vehicles sound 24hrs since it is opposite to chennai and bangalore highway. Hotel guys are supportive. Worth for money u pay. Necessary accessories kit also they provide.

    Travel Month: Dec 2024

    Room: Studio Room

    • user photos
    5.0

    Excellent Stay

    vijay k.family

    Worthy. Near to excellent 1. Room. 4. 5/5 2cleanliness. 4/5 3location. 4/5 breakfast. 4/5 staff. 4. 5/5 stay. Is enjoyable

    Travel Month: Jan 2025

    Room: Smart Room

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    • user photos
    • user photos
    3.0

    Average Stay

    gayathri k.family

    As soon as we reach hotel, they were not able to find our booking details even after showing the mmt booking id and other details. Room were pretty small, smelling and bed had stain. There is no parking facility, need to park the car in some small cut roadside near to the hotel.

    Travel Month: Dec 2024

    Room: Studio Room

    4.0

    Good Stay

    chandrakala k.

    Good stay, staffs are very helpful l

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Smart Room

    5.0

    Nice hotel

    shyam k.business

    Nice stay at sms grand inn. Room is clean and neat. Bathroom hygiene is good but looks old. Breakfast was good. Good for short term stay

    Travel Month: Nov 2024

    Room: Smart Room

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    • user photos
    • user photos
    4.0

    Good Stay

    achuthan m.couple

    my feedback has been based on my last stay. This time myvwife had a knee injury and we deboarded the train at Podanur on the way to Katpadi. My special word of thanks to Makemy trip for understanding our cancellation on healthgrounds and sanctioned refund though not strictly eligible. It has been a great gesture by Makemy trip and we really owe you

    Travel Month: Sep 2024

    Room: Smart Room

    4.0

    Very good

    allu r.family

    Easily accessible location, excellent environment, very calm and peaceful, room facilities excellent Require involvememt of staff little more to attend customer requirement

    Travel Month: Nov 2024

    Room: Family Room

    5.0

    My preferred hotel in vellore

    swati b.loyalty-iconfamily

    Very nice and comfortable stay for us. Room was neat and clean. Excellent location. Auto rickshaw available all night from just from footsteps of the hotel.

    Travel Month: Sep 2024 (4-Night Stay)

    Room: Studio Room

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    • user photos
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    5.0

    A pleasant stay!

    jigmee d.loyalty-iconcouple

    Our stay in hotel sms grand inn was very good. All of the staff including house keeping were very good. The rooms were clean and they made sure it was cleaned on a daily basis. The breakfast was simple but however we enjoyed it as the staff were nice and friendly. I would like to mention front office manager kartik who was exceptional and extremely diligent. He was very helpful and informative and went out of his way to make our stay a wonderful experience. I would definitely come back to this hotel if we’re back in vellore again.

    Travel Month: Aug 2024 (4-Night Stay)

    Room: Studio Room

    • user photos
    2.0

    Poor Stay

    priyatham m.business

    It was very shady and maintanance was poor ! location is perfect but parking for my 4 wheeler was on road !

    Travel Month: Aug 2024

    Room: Studio Room

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    5.0

    Wonderful stay in vellore

    nabarun b.loyalty-iconfamily

    Great location. Excellent service and behaviour of reception and staff. Neat and clean modern hotel. Through restaurant is yet to start, zomato service available. Wonderful and neat housekeeping.

    Travel Month: Jul 2024 (4-Night Stay)

    Room: Smart Room

    • user photos
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    4.0

    Good Stay

    utkal m.loyalty-iconfamily

    Good hotel in vellor stay nice food is good well train staff and manner to behave very well an impress

    Travel Month: Jul 2024

    Room: Smart Room

    5.0

    Pleasant stay

    dhanasekaran k.family

    Hotel room was clean, hygiene and staff was very friendly. Breakfast had most of tamilnadu menu and all tasty

    Travel Month: Jul 2024

    Room: Smart Room

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