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Kakaganj, Sagar
127 Ratings, 69 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has a beautiful location and decent food, with some guests noting the breakfast as particularly good. The architecture and spacious rooms offer a nice ambience, making it visually appealing. Many reviewers mention cooperative staff, though experiences with service quality vary widely. Some highlight good parking facilities and early check-in perks. However, cleanliness and maintenance are major concerns, as numerous guests reported dirty bathrooms, unwashed bedsheets, and lack of basic amenities like hot water and Wi-Fi.
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Terrible Stay
Hotel doesnot have any amenities shown in website no gym no pool .Room doesnot have wifi . Room was filthy and bathroom does not have towels and also handwash . There was some dance tutorial going in ground in such a loud music that i was not able to do my meetings
Room: Executive Room
hotel revie
no arrangements were done nor any person came to pick up the bags and had to ask a couple of times to ask for the mattress.
Room: Executive Room
Average Stay
there were no vibe,the staff was not talking and greeting,no one was there to guide about the place
Room: Executive Room
fraud
Hotel staff not allowed me to stay in room very bad experience in this hotel staff is not good do not visit
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Sat Apr 05 16:03:36 IST 2025
Dear Mr Anuj Mukharya, We apologize for the inconvenience you faced during your stay. We take feedback seriously and will work on improving our staff's service to ensure a better experience for all future guests.
Average Stay
Hot water not awailable
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Tue Feb 25 15:21:24 IST 2025
Dear Mr. Amrik Singh, We apologize for the inconvenience caused by the lack of hot water. Your feedback is valuable, and we will work on resolving this issue promptly. Thank you for bringing it to our attention.
Excellent Stay
everything is fine 🙂 building is very maintain and staff is coprative 3 star lavel hotel .............
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Tue Jan 07 16:43:55 IST 2025
Dear Mr Ramkumar Savita ,Thank you for your feedback! We're happy to hear you had a great experience with our well-maintained property and cooperative staff. We look forward to hosting you again!
Poor Stay
👎. there is no wifi, no tv recharge,
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Wed Nov 20 17:48:42 IST 2024
Dear Miss soumya savran ,Thank you for your feedback! We apologize for the inconvenience regarding the wifi and TV recharge. We will work on addressing these issues to improve your future stay"
Please laundry service available
Good food and room sarvices nice and hotel location very beautiful breakfast is very good hotel staff will be very good
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Wed Nov 20 17:51:24 IST 2024
Dear Mr hitendra chaube ,Thank you for your feedback! We're glad you enjoyed the food, room service, and the beautiful location. We appreciate your kind words about the staff and breakfast. We look forward to welcoming you again"
Excellent Stay
Very good hospitality and we'll behaviour. Perfect parking space and kind staff to serve the services
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Thu Sep 26 18:12:43 IST 2024
Dear Mr awadhesh gupta , Thank you for your positive feedback! We’re delighted to hear you enjoyed our hospitality, parking, and kind staff. We look forward to welcoming you back!
Poor Stay
No professional approach. Breakfast served around 9. 00 am to late. Not convenient place in terms of location.
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Thu Sep 26 18:14:33 IST 2024
Dear Mr Chanappa Dhotre ,I apologize for your experience. We appreciate your feedback about the breakfast timing and location. We’ll work on improving these aspects. Thank you for sharing your thoughts.
excellent property
Very nice experience. Beautiful property. Staff is verifying friendly. Wifi is not available in the room but breakfast is very good
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Mon Aug 12 13:57:56 IST 2024
Dear Mr Vivek Sharma, thank you for your feedback regarding your stay at our Hotel. It truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our Hotel stay as it is what we strive for everyday.
Poor Stay
Bad experiance
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Sat Apr 20 17:02:45 IST 2024
Dear Mr Gopal Jaiswal, I would like to bring you my sincere apologies for the inconvenience you may have experienced in this regard.I hope you visit again and give us a chance for improvement.
Good Stay
Good.
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Thu Feb 08 17:01:32 IST 2024
Dear Mr Akash Gupta, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.I hope you visit again and give us a chance for improvement.
Dirty roo
Property was clean. Room was smelly and bathroom were not clean, dirty bedsheets. In morning hours by 8 o clock tea was not available. Kitchen was not open
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Wed Dec 27 16:11:21 IST 2023
Dear Mr. Dharmendra Sorathiya , I'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to See our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.
2 nights awful stay
First of all whatever facilities you see majority of them are not available. Like gym, spa, swimming pool. Secondly this is average banquet hall and not maintained hotel to facilitate business traveller or family. Thirdly for each and every need you need ask for help on mobile number at reception because intercom does not work and house keeping staff is not trained in up keep of the rooms. You need to call for towel, water, bath gel, shampoo, toilet cleaning, hot water, mosquito replant etc etc. Lastly, no body is bother of you no matter how many times you need to ask for services. Worst decision is made to book this hotel by seeing the pictures. Please avoid this hotel if possible at all.
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Tue Nov 28 17:25:05 IST 2023
Dear Mr Kapil Kumar, I'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to See our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future
Poor Stay
There were lipstick stains on the chair, on the the cushion, there was a dubious stain on the bedsheet. Moreover the lights would go out time after time while i was in the hotel room, and the good came in super late like an hour late and when i called the front desk again he started to gas light me saying that it had only been 15-20 mins but i was watching the clock and it had been an hour. The television had no paid channels to watch. Also the shower didn't work.
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Mon Aug 07 13:45:38 IST 2023
Dear Mr Yogesh Lodhi, I'am Extremely sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.I hope you visit again and give us a chance for improvement.
Not at all recommended!
Booked executive room and paid as there was no option of paying after checking the room. Property has ample parking facility, but the condition of the room was pathetic. Toilet seat was in worst possible condition with no water. Entire room was full of mosquitoes. Bath and fixtures were all rusty and shower was just there as a show piece. Tried using it and water went at 90 degree angle towards the right side wall😂 Floor tiles were broken and there was nothing on TV. No night bulb was on installed so we had to sleep with two lights on. please please. look for a different property👎
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Wed Jun 28 11:34:32 IST 2023
Dear Mr sandeep , thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.I hope you visit again and give us a chance for improvement.
Smelly & dirty bathroom and crushed floor tiles
First time i visited sagar with my family to attend a wedding but it became terrible to experience my stay there. I was not at all expecting with mm t : 1) smelly & dirty bathroom - when i was entered into the washroom it was smelly and dirty and was not able to spend 1 minute there. 2) crushed tiles : tiles of rooms was not pasted so that sand and cement was getting out from floor. It required cleaning again and again. 3) deal y service : room's phone was completely dead so that i needed to call service through my personal phone, and for any requirement i needed to called them 2 or more times. Overall poor experience.
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Mon Jun 05 16:01:18 IST 2023
Dear Mr Jai , we feel very sorry to hear from you that you did not have a pleasant experience at our Hotel on your last stay with us. This is not the actual standard that we maintain in our Hotel and this might have happened due to some temporary cause. We try our best in every possible way to provide a comfortable stay experience to our guests. Request you to give us a second chance to show our hospitality services on your next visit to the City.
very good
very good room and very clean hotel service very good
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Mon May 08 13:24:11 IST 2023
Dear mr aman, "thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. ”
Good
Baht hi acha hotel h and services b hi achi h
Room: Executive Room
HOTEL SAROJ SAGAR has replied on Sat Mar 04 12:14:43 IST 2023
Dear mr vishal, thank you so much for the amazing feedback & ratings, we will put in our efforts to provide consistent service to your future visits.
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