Guests have reported several issues, including dirty rooms and bathrooms, inadequate facilities, and frequent power outages. While the property is close to the Dwarakamayi temple, many found the rooms small, unhygienic, and poorly maintained, contrasting drastically with online images. Customer service received mixed reviews, with some praising friendly staff and others mentioning rude behavior. Additionally, basic amenities like toiletries and food service were often lacking, raising concerns about overall value for money.