I'm not happy with the stay, room was not in not condition, not hygienic, smelling bad, ac below 16 is not working, bedsheet was not clean, i guess it was used before and not cleaned, staff was good and cooperative, but i'm not satisfied with the stay feel like wasted my money, left within 4 hours
Hotel Rose Gold has replied on Tue Oct 28 19:41:08 IST 2025
Dear Guest,
We’re truly sorry to hear about your disappointing experience. Please accept our sincere apologies for the issues with room hygiene and maintenance. While we’re glad you found our staff cooperative, we regret that the overall stay did not meet your expectations. Your feedback has been shared with our housekeeping and maintenance teams for immediate improvement.
Regards,