Guests have mixed feelings about the property. While some appreciated the beautiful rooms and serene ambiance, many highlighted serious cleanliness issues with dirty bedsheets and towels. The lack of basic amenities like WiFi, TV, and proper dining facilities disappointed several visitors. Various guests faced service shortcomings, particularly during check-in. Ongoing construction has also raised concerns about noise and access. The location is considered a plus, but overall satisfaction seems hampered by various maintenance and service problems.