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Review Of HOTEL RELAX INN

Nawa Para, Bhavnagar | 5 km drive to Bhavnagar Airport (BHU)

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    52 Ratings

    excellent
    10%
    very good
    35%
    average
    21%
    poor
    17%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 2
    • 1
    • 4
    • 4
    • 1
    • 2
    • 4
    • 4

    Rating Categories

    • Location3.9
    • Cleanliness3.4
    • Room3.6
    • Value For Money3.7
    • Food3.4
    • Facilities3.3
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    Review Summary

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    Guests appreciate the property for its prime location, which is close to the train station and bus stand, making it easy to travel. The staff is often mentioned as courteous and accommodating, and many enjoyed the homely food from the canteen. However, cleanliness issues, including dust and pests, have been a major concern, alongside inconsistent services like hot water availability and room maintenance.

    4.0

    Good Stay

    abhishek s.

    गुड सर्विस एंड बेस्ट और बेस्ट सर्विस गुड सर्विस बेस्ट सर्विस एंड नियरेस्ट डेंसिटी एंड नियरेस्ट रेलवे स्टेशन नंबर सिस्टम नियरेस्ट

    Travel Month: Mar 2025

    Room: Non Ac Room

    2.0

    Poor Stay

    manoj n.

    Rat was going to here in room and there was hot water not coming from the tab and mosquitoes in the room. I haven't clicked pic

    Travel Month: Jan 2025

    Room: Ac Room

    1.0

    Terrible Stay

    swaminathan r.business

    The place is infested with thick layers of dust rats rjnnjng around freely. Toilets are not wjrth even a dekho. Imagine o did not have a bath in the morning before i reached my next accomdation. Though the manager and the owner seemed hospitable and spoke well. They had excuses for the dust and the horrible commode. That was a night mare. Only releif was the modest canteen run by kaka who dished out sumptuous homely food with great care and love.

    Travel Month: Jan 2025

    Room: Ac Room

    1.0

    Terrible Stay

    praveen.

    Room cleanliness especially the bathroom is terrible to use and tv channels are limited and mosquitos and cockroach are grooming surrounding

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Ac Room

    2.0

    Poor Stay

    yogeshwar d.

    Ok

    Travel Month: Dec 2023

    Room: Ac Room

    • user photos
    • user photos
    2.0

    Food

    arvind j.family

    Not available, only breakfast available. Even glasses for drinking water not available.

    Travel Month: Dec 2022

    Room: Ac Room

    5.0

    Excellent Stay

    bijendra s.couple

    Staff and food quality was best.

    Travel Month: Feb 2020

    Room: NON AC ROOM

    2.0

    Asking questions to the couples also

    jayraj.couple

    Asking lot of questions to a couple also, that where are you from, you are a married or not, show me your marriage certificate, I have told that we are a couple, I have also given my and my wife's IDs that's enough, then it's not to ask any questions, it's our decision to stay in a hotel, either we are from that town or not but after giving the IDs of me and my wife then also asking questions. And we are married that's enough with me and my wife's ids.

    Travel Month: Sep 2019

    Room: NON AC ROOM

    4.0

    Good management and staff

    ramesh s.

    As per value base, good hotel for stay.

    Travel Month: Dec 2018 (3-Night Stay)

    Room: Ac Room

    1.0

    Pathetic stay, lack basic hygiene

    chirag.loyalty-iconsolo

    Pathetic, lacks basic hygiene, AC in room wasn't working, in middle of night had to shift room.

    Travel Month: May 2018

    Room: Deluxe A/C Room

    4.0

    Good for stay

    mukesh b.solo

    Room is neat and clean. Room service is very good. As per location is not good.

    Travel Month: Apr 2018

    Room: Ac Room

    2.0

    Nothing

    sanju.family

    Window A/c didn't work properly. Only the humming sound was the outcom. Why are you keeping it necessary to have 75 words to complete the word? Rubbish

    Travel Month: Mar 2018

    Room: Super Deluxe Room

    4.0

    Good to stay there

    pradeep s.loyalty-iconsolo

    It’s good to stay here .! The Hotel location is very near to train station. So it’s easy to catch any train. Also very easy to get other transport service. Hotel staff are very good. Also they got good service for food.

    Travel Month: Feb 2018

    Room: Deluxe A/C Room

    1.0

    Not satisfied fir stay because

    niranjan t.family

    I m no satisfaction with this booking showing different rooms photo and allocation room is not as per image as per hotel chart amount and make my trip both different value cheat to customer ??? Call me if you want customer reviews

    Travel Month: Jan 2018

    Room: Deluxe A/C Room

    3.0

    Bad experience

    ajeet s.couple

    So many cockroach is there in hotel . And room is also not worth . Food rate is also too high also not much option available in hotel . We changed the room but I think cockroach is there in every room and they don't have spray also.

    Travel Month: Dec 2017

    Room: Deluxe A/C Room

    3.0

    Very good location

    manish.couple

    We enjoyed a lot in this hotel, and very good room with the balcony. Nice balcony and good location, room service. Wi-Fi not connected service.

    Travel Month: Jul 2017

    Room: Ac Room

    4.0

    Hotel is very near to railway station & busstand

    sathyanarayana b.group

    Service is very good. We reached at 7 am in the morning. They arranged the room at this time also. Staff is very polite. Room was also very neat & good. Food & breakfast supplied was also very fine. Rates are little bit high.

    Travel Month: Jul 2017

    Room: Suite Double

    4.0

    Nice stay

    anisur r.couple

    Hotel owner is very nice jentalman and very helpful person staff is also good hotel very near from Surat station and textile market. Room no 106 and 107 is very good room in this hotel. 3 mintus from Surat station by auto and 10 minute walking distance

    Travel Month: Jul 2017

    Room: Executive Double

    5.0

    Best budget hotel in Surat

    paresh j.solo

    The hotel location is prime area, near to railway station and bus stand it is near to textile market. The hotel staff was very courteous. The room was reserved and was ready every prior to my arrival Wi-Fi facilities also available in room also with good hi speed.

    Travel Month: Jun 2017

    Room: Deluxe Double

    3.0

    Good Rooms

    anand k.group

    There was an issue with hot water and towers were unavailable. Else the staff was kind and friendly, but had to call many times for towel. The breakfast was the best, only the 1st day there was an issue with the Yoghurt but next day it was fresh and over all good experience except Hot water towels unavailability.

    Travel Month: Jun 2017

    Room: Executive Double

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