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Review Of Hotel O Seva Service Apartment0123401234

Besa, Nagpur | 5.2 km drive to Dr. Babasaheb Ambedkar Nagpur Airport

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.4
    Good

    66 Ratings, 33 Reviews

    excellent
    33%
    very good
    26%
    average
    9%
    poor
    8%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 1
    • 2
    • 4
    • 4
    • 5
    • 5
    • 5
    • 1

    Rating Categories

    • Location3.7
    • Cleanliness4.0
    • Room4.0
    • Food3.5
    • Value For Money4.1
    • Security4.0
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property boasts a clean and spacious ambiance with cooperative staff, highlighting good safety and hygiene. Guests appreciated the complimentary breakfast and availability of Ola/Uber at the doorstep. However, many expressed frustration with extra charges and denial of check-ins despite prior bookings, leading to negative experiences. While some found the location peaceful, others noted difficulties accessing it. Overall, the hospitality and cleanliness received positive remarks, yet service inconsistencies marred the experience.

    Sort by:

    Positive first
    2.0

    Poor Stay

    sachin k.

    the location of the hotel was very far from the main road and when I entered the hotel, receptionist asked me for extra money she was giving me a very small room, i was very disappointed I didn't stay there I booked another room in different hotel, the hotel was also at very isolation location

    Travel Month: Feb 2025

    Room: Suite

    5.0

    Worth every penny

    aravind m.loyalty-icon

    The hotel is locates in a prime area with close connectivity to nearby business district. They serve complimentary breakfast with tea which is totally worth it. Though not very fluent in english, they make it up with their warm hospitality and geniune care. Ola/ uber are available at doorstep. Bathrooms were clean and continuous hot water supply.

    Travel Month: Jan 2024

    Room: Deluxe

    5.0

    Excellent Stay

    shailesh.

    The hotel room was clean, nice and spacious. The staff were friendly and helpful. The location is just perfect for a walk around the city centre"

    Travel Month: Nov 2023

    Room: Deluxe

    1.0

    Asking more money

    abhilash k.

    Guys, never make a booking on this property, they always ask for more money. Just not worth it such average rooms and no drinking water facility.

    Travel Month: Jun 2023

    Room: Deluxe

    1.0

    Cheating by make my trip

    aravindakshan n.

    Make my trip confirmed the booking and i paid it fully in advance. When i reached the property at 11 pm with my family they denied the check in. When i contacted make my trip their executive behaved badly and tried to provide me with their rude behaviour. At-least i booked a room in the same property and again paid for the booking. Because it was midnight and unable to move for somewhere with my family. Make my trip didn't refund me the amount i paid in advance. And it is a clear case of cheating.

    Travel Month: Jun 2023

    Room: Deluxe

    1.0

    Terrible Stay

    lopesh t.

    Terrible

    Travel Month: Apr 2023

    Room: Deluxe

    Hotel O Seva Service Apartment has replied on Wed May 31 16:08:26 IST 2023

    Something like this should not have happened, Lopesh Tidke! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Priya

    1.0

    Terrible Stay

    dinesh p.solo

    This property accepts booking and when customer visit the place they deny check in citing low booking amount . This property owner, harass customers until they pay extra amount and if customer don’t pay extra these ppl ask to seek for another location to stay and ask customs to cancel booking on their own.

    Travel Month: Dec 2022

    Room: Deluxe

    • user photos
    1.0

    Price was different than actual rate

    vaishnavi y.couple

    Price was different than actual price and they didn't even tried to understand so we paid extra price

    Travel Month: Sep 2022

    Room: Deluxe

    1.0

    Hotel par problem hui

    mohd y.family

    Main do room booking kiya tha or meri family jab hotel par gai thi to hotel reaction ne kaha ke itne kama me hum booking nahi kart e hai or mere do room ki booking ke beadle me meri family ko ek room diya gaya meri family ne baht problem face ki room ki waja se don't booked this hotel

    Travel Month: Aug 2022

    Room: Suite

    1.0

    This hotel not for good

    aniket k.couple

    I book deluxe room but hotel not provide deluxe room hotel provide very small room. i booked breakfast but hotel not provide breakfast i pay all ready breakfast charge not available. breakfast and my money is waste, this hotel staff is very rudely talk. i book hotel 2 day but hotel hotel not service good that i leave 12 hr only this hotel waste of money.

    Travel Month: Jun 2022

    Room: Suite

    3.0

    Good ambeince

    gaurav t.couple

    It's good and feel safe. Good ambience. And location

    Travel Month: Mar 2022

    Room: Deluxe (3X)

    • user photos

    Hotel O Seva Service Apartment has replied on Fri Apr 08 11:51:31 IST 2022

    Hi gaurav, delighted to see you liked our services. Keep this love coming regards, andrew

    1.0

    Bad experience

    aps a.couple

    I dont plan to revisit this place anymore

    Travel Month: Feb 2021

    Room: Deluxe (3X)

    5.0

    All good

    mukund r.couple

    Good safety staff was good food was good

    Travel Month: Jan 2021

    Room: Deluxe (3X)

    Hotel O Seva Service Apartment has replied on Mon Jan 11 05:00:15 IST 2021

    Thanks for your kind and lovely words, mukund rathi!this adds more responsibilities to our shoulder to ensure that your journey in the future is nothing more than fantastic. Regards, james!

    5.0

    Excellent Stay

    saurabh b.loyalty-iconcouple

    Its a good place for stay, safety and hygienic

    Travel Month: Dec 2020

    Room: Suite (4X)

    Hotel O Seva Service Apartment has replied on Wed Dec 30 07:00:18 IST 2020

    Hi saurabh bajait! your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead! regards, james!

    4.0

    All good

    neha s.business

    Other than food, overall good stayed

    Travel Month: Dec 2020

    Room: Suite (4X)

    Hotel O Seva Service Apartment has replied on Mon Dec 14 23:30:15 IST 2020

    Thank you for your kind words, neha suryawanshi! looking forward to hosting you soon with a superb experience. Regards, james!

    3.0

    Short stay

    anand s.solo

    Calm n quite atmosphere, co operative staff, but ask guests to wait for 40 mins to make room available.

    Travel Month: Dec 2020

    Room: Suite (4X)

    Hotel O Seva Service Apartment has replied on Wed Dec 09 04:00:09 IST 2020

    Hi anand saraswat, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, james!

    4.0

    Good Stay

    manilal s.business

    New building and cleanliness was good, food was also nice. Good co-operative staff. Good experience

    Travel Month: Jan 2020

    Room: Suite (4X)

    Hotel O Seva Service Apartment has replied on Wed Jan 29 15:35:50 IST 2020

    Hey Manilal, we appreciate your valuable comments. Happy to know that you liked our services. Thanks a lot for staying with us. Looking forward to hosting you soon). Regards, Poorav!

    5.0

    Good hotel

    arnav t.family

    Stay was nice. Location is hard to find but hotel premises is very good. Staff is not much helpful. They create problem.

    Travel Month: Oct 2019

    Room: Deluxe (3X)

    Hotel O Seva Service Apartment has replied on Mon Jan 06 07:37:36 IST 2020

    Thank you for rating us super, Arnav Tripathi! Glad to know you loved our services. We are excited to welcome you soon with an amazing service whenever you visit us next time. Regards, Amit

    4.0

    Happy to select the location

    aprajit u.couple

    Staff was very hospitable, room was clean

    Travel Month: Dec 2019

    Room: Suite (4X)

    Hotel O Seva Service Apartment has replied on Fri Jan 03 11:43:46 IST 2020

    Hi, Aprajit! Delighted to See you liked our services. Keep this love coming) regards, Rachit!

    5.0

    Excellent Stay

    vijay t.couple

    Nice hotel for couples friendly staff

    Travel Month: Dec 2019

    Room: Deluxe (3X)

    Hotel O Seva Service Apartment has replied on Sat Dec 21 07:32:59 IST 2019

    Much obliged to you for rating us positively Vijay Telmore! Enchanted to know you liked our administrations. Hope to hosting you soon with delightful experience further) regards, Rachit

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