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Gandhi Nagar, Meerut
54 Ratings, 26 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has a mix of experiences. Guests appreciated clean rooms, cooperative staff, and decent safety standards. Some highlighted a good location, while others pointed out the lack of in-house dining and kitchen facilities. Many reviews mentioned poor service and complaints about the condition of bathrooms and bed linens. It's generally viewed as budget-friendly, but several guests suggested it may not be ideal for families or those needing focused customer care.
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Terrible Stay
My experience at this hotel was extremely disappointing. I had booked the room online, but the quality was very poor. The mattress was uncomfortable, and even basic amenities like towels and soap were missing. They didn’t even provide a bottle of water – only regular ARO water was available. What made it worse was that I felt the people who booked rooms offline were given much better rooms compared to us. The hotel’s service and management are very disappointing. It was not worth the money at all, and I would not recommend this hotel to anyone.
Room: Deluxe
Awsome stay
Overpriced may be you will get it at lower price booking it offline. Location of property is easy to reach location near by sourabh gate bus stand. Ammeities and services are overall good here. The hotel room was neet and clean. But bed sheet was not clean as if it was not changed after other person checkout from that room. My room has slanting wall and tv was placed on it. It was of no use creating discomfort on watching tv. If you are ok with that. Enjoy and explore meerut.
Room: Classic
Average Stay
Staff behaviour horrible.. No in house dinning facility available.. Service is poor.. stay away from such properties if travelling with family
Room: Deluxe
Average Stay
5
Room: Deluxe
Best hotel in meerut for couples.
All over sab kuch mast tha room baht saaf tha uncle ji jo reception par hain baht achche hain. Location bhi achchi hai
Room: Classic
Hotel O Raj Palace has replied on Mon Oct 24 06:52:26 IST 2022
Hey gaurav sharma, thank you so much for acknowledging our efforts and rating us positively. We shall never stop to put in our consistent efforts to retain the smile on your face forever. Regards, vishal
Good place to stay
Very calm and good hotel, clean rooms, but kitchen and tea not available, also room kettle not there, but over all very budget friendly clean hotel
Room: Deluxe
Good Stay
(1) location wise ok (2) hotel staff behavior is good (3 ) safety-wise is ok
Room: Deluxe
Safety and hygiene
Both safety and hygiene were good, only in the morning there was a problem of water.
Room: Classic
Breakfast not deliverd
Average good
Room: Deluxe
Say no
Cleaning, staff behavior and not available package drinking water. First take money for breakfast but have not kitchen.
Room: Classic (2X)
Hotel O Raj Palace has replied on Thu Mar 19 18:43:25 IST 2020
Hi Anoop! Thank you for writing this review. We feel that you are not satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Suresh!
Good
Good quality of room. And everything is good
Room: Classic (2X)
Hotel O Raj Palace has replied on Fri Dec 13 16:39:28 IST 2019
Thanks for such a lovely review, Rajesh! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Amit!
Good and cheap place for stay
The hotel overall was good. Room was good, the staff was cooperative and also the bathroom was clean. And the best part is the hotel is very cheap and at a good spot well known by everyone so reaching there isn't hard
Room: Classic (2X)
Hotel O Raj Palace has replied on Wed Nov 27 07:43:25 IST 2019
Thank you for sharing your seamless experience, Amlan roy! We'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Hemant
Parking space not available
Guys, if you travelling through your car then this is not a good place to go. Thanks.
Room: Deluxe (3X)
Hotel O Raj Palace has replied on Sun Oct 27 15:02:51 IST 2019
Hi Vinay! Were extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Mahesh!
Bathroom
Bathroom was in bad condition. Reception point was terrible in matter of early check-in they shutter off the hotel in morning so if you want early check-in or check-out then you have to wait.
Room: Classic (2X)
Hotel O Raj Palace has replied on Tue Oct 22 21:55:49 IST 2019
Something like this shouldn't have happened, Ayush, we're extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don't get repeated again. Regards, Pravin.
Worst hotel
Customer service not good, proper response not given.
Room: Deluxe (3X)
Hotel O Raj Palace has replied on Tue Sep 24 21:49:24 IST 2019
Sincere apologies, Muppala! We understand that the hotel staff should be cooperative. Do not worry, we will share this with our relevant team to ensure the better experience in the future. Regards, Jamil
Good Stay
Nice.
Room: Classic (2X)
Hotel O Raj Palace has replied on Mon Sep 16 18:46:29 IST 2019
Thank you for your appreciation, Ankit! We hope to give you a consistent service every time. Regards, Rahul
TCS interview
Room was quite good but the hotel is not so good and also they are not located properly on the Google maps and they didn't show the photo of the hotel. Hotel staff is genuine and was quite good
Room: Classic (2X)
Hotel O Raj Palace has replied on Tue Sep 10 19:27:06 IST 2019
Hi, Divyank! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay is amazing. Regards, Rahul
Excellent
Hotel has good rooms and room services are good and staff are good.
Room: Classic (2X)
Hotel O Raj Palace has replied on Fri Aug 30 06:35:16 IST 2019
Hi, Happy to hear that you loved our services. We are amazing just because of amazing guests like you. We look forward to serving you again:) Regards, Pravin.
Excellent hotel
So excellent.
Room: Deluxe (3X)
Hotel O Raj Palace has replied on Fri Aug 30 06:35:16 IST 2019
Hey Yogesh Kumar Upadhyay, delighted by your feedback, it matters a lot to us. Hope to host you soon) regards, Vishal
Good budget hotel
Good rooms, clean water, electricity no problem and good service.
Room: Deluxe (3X)
Hotel O Raj Palace has replied on Fri Jul 19 14:08:19 IST 2019
Thank you so much for the amazing feedback, Ankush! We will put in our efforts to provide consistent service every time. Regards, Swarna.
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