- "The exceptional customer service at this hotel impressed me. They were always friendly and asked how our stay was going every time we walked in the door."
- "The staff was very helpful and accommodating. The receptionist team was very friendly and professional."
- *Cleanliness and Comfort*
- "The rooms were clean and very comfortable, with elegant décor."
- "The hotel room was spacious, service was good, staff was good, location was excellent, breakfast was excellent and Internet was fast."
- *Location and Amenities*
- "Great location, easy to get in and out of the city. The hotel is well-maintained and has a safe and secure environment."
- "The hotel's location was perfect. Near to Roma Termini. Hotel staffs were friendly and nice too."
- *Food and Dining*
- "The breakfast was a feast, with a wide variety of delicious options to choose from."
- "The food was terrific. So, I will go there again and again."
- *Overall Experience*
- "We had a wonderful experience at the hotel. Staff was incredibly helpful, make your stay comfortable."
- "This hotel was by far the highlight of our holiday in Rome. The members of staff were helpful and understanding to our needs."
Some common themes in these good hotel reviews include ¹ ² ³:
- Friendly and helpful staff
- Clean and comfortable rooms
- Great location and amenities
- Delicious food and dining options
- Excellent customer service