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Review Of Hotel Jhankar Palace
Samta Nagar, Dhule
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
484 Ratings, 285 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 5
- 3
- 4
- 4
- 3
- 4
- 5
- 4
- 5
Review Summary
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The property is conveniently located along the highway, making it easy to spot and access. Guests appreciate the tasty vegetarian food and prompt service at the restaurant. While many enjoy the spacious rooms, there are consistent concerns about the maintenance of bathrooms and amenities. Some users highlighted issues with hot water and AC functionality, indicating a need for improvement in service and cleanliness.
Sort by:
Positive first
3.0
Disappointed with Service and Management
ravdeep s.family with 1 kid
My stay was below average despite booking a premium room. The Tata Sky connection was deactivated, and the staff had to change the set-top box three times without understanding why the issue persisted. There was no toilet roll in the bathroom, and even after multiple calls to the reception, it took quite some time to resolve. At checkout, I was surprised to see a bill that I never signed. It seems the manager does not cross-check whether in-room dining bills are verified and signed by guests. Moreover, I had specifically declined bottled water since it was being charged, yet the charges were still added to my final bill. Overall, the experience was disappointing and far from what one would expect from a premium room booking.
Room: Premier
4.0
Good Stay
kedar s.family with 1 kid
Hospitality was wonderful. Food is awesome. Breakfast is served hot with a joyful heart. Chef Mr. Harish Sharma made the best meals. Rooms are good but could have been better.
Room: Business Executive Room
3.0
overall a average stay with a good veg food restaurant
deepak v.family with 1 kid
location was on highway, easy to find. food quality was excellent for in room dining. buffet breakfast was average. amenities need too much improvements specially bathroom accessories and equipments. service in room was below average...needs too much improvement
Room: Business Executive Room
5.0
Excellent Stay
abhimanyu s.family with 1 kid
Fantastic service and room quality hygiene was also great. We were well received right from arrival to departure. Food quality was good too. We enjoyed swimming too complimentary. Overall excellent.
Room: Business Executive Room
5.0
Excellent Stay
subhash k.
Hotel Jhankar palace is excellent choice for staying at Dhule for 100% vegeteranian food habit travellers.The staff is polite ready to help. Mr. Gavali at restaurant was very cooperative for arranging breakfast menu at 0715 hours in the morning. We enjoyed breakfast on both days of our stay. Total menu was different on both days with lots of variety to choose from. We look forward to stay at this place during our future visits .Thanks !
Room: Business Executive Room
Hotel Jhankar Palace has replied on Tue Sep 23 16:48:29 IST 2025
Dear Mr. Karmarkar We would like to express our heartfelt gratitude for taking the time to share your experience with us! We are delighted to hear that you had a memorable stay with us. We look forward to welcoming you back for another enjoyable stay soon! Thankyou Piyush Verma Front Office Manager
5.0
Excellent Stay
dhananjay m.family
Nice location. Highway touch. Restaurant has delicious veg food. Room was good. Has EV charging station.
Room: Superior Rooms
Hotel Jhankar Palace has replied on Tue Sep 23 16:48:42 IST 2025
Dear Mr. Mulay We would like to express our heartfelt gratitude for taking the time to share your experience with us! We are delighted to hear that you had a memorable stay with us. We look forward to welcoming you back for another enjoyable stay soon! Thankyou Piyush Verma Front Office Manager
5.0
Excellent Stay
dhananjay.business
Room services was excellent Vandana is very supportive & Caring
Room: Business Executive Room
Hotel Jhankar Palace has replied on Sun Sep 14 14:13:41 IST 2025
Dear Mr. Patil, We would like to express our heartfelt gratitude for taking the time to share your experience with us! We are delighted to hear that you had a memorable stay with us. We look forward to welcoming you back for another enjoyable stay soon! Thankyou Piyush Verma Front Office Manager
5.0
Excellent Stay
abhijit n.family
Very Good location & propert is clean staff is very helpful
Room: Superior Rooms
Hotel Jhankar Palace has replied on Thu Sep 11 17:57:53 IST 2025
Dear Mr. Nagmoti, We would like to express our heartfelt gratitude for taking the time to share your experience with us! We are delighted to hear that you had a memorable stay with us. We look forward to welcoming you back for another enjoyable stay soon! Thankyou Piyush Verma Front Office Manager
1.0
Terrible Stay
jitendra l.family
for one night, AC was not working, I didn’t get hot water for bath in the morning. These 2 are the basic requirements of traveler otherwise I could take rest in my car as well. Very sad 1. AC was not working. 2. hot water was not there. 3. Don’t have good room service.
Room: Superior Rooms
Hotel Jhankar Palace has replied on Wed Sep 03 17:22:49 IST 2025
Dear Guest, Thank you for sharing your honest feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Your comments are invaluable, and we sincerely regret any inconvenience you faced during your stay. Please be assured that we are taking your feedback seriously and are reviewing the concerns to ensure improvements are made. Our aim is always to provide a comfortable and memorable experience for every guest, and we hope to have the opportunity to welcome you back and restore your faith in us. Warm regards, Piyush Verma Front Office Manager
4.0
Nice
himanshu p.family with 1 kid
nice hotel, good food and good service and the staff was nice 👍 overall a nice experience at this hotel.
Room: Superior Rooms
Hotel Jhankar Palace has replied on Thu Sep 11 17:59:45 IST 2025
Dear Mr. Patel, Thank you for your kind words and for taking the time to share your experience with us! We are delighted to hear that you enjoyed and had a pleasant stay at our hotel. Your appreciation means a lot to our team, and it motivates us to continue delivering great experiences to our guests. We truly hope to welcome you back again for another memorable stay! If there’s anything we can do to make your next visit even better, please feel free to let us know. Best Regards, Piyush Verma Front Office Manager
5.0
Excellent Stay
subodh d.business
Very nice stay with Hotel Jhankar Palace. Clean rooms and very courteous and supportive staff. Convenient location. Very nice stay with Hotel Jhankar Palace. Clean rooms and very courteous and supportive staff. Convenient location.
Room: Superior Rooms
Hotel Jhankar Palace has replied on Sun Aug 17 15:28:53 IST 2025
Dear Guest, Thank you for your kind words and for taking the time to share your experience with us! We are delighted to hear that you enjoyed and had a pleasant stay at our hotel. Your appreciation means a lot to our team, and it motivates us to continue delivering great experiences to our guests. We truly hope to welcome you back again for another memorable stay! If there’s anything we can do to make your next visit even better, please feel free to let us know. Best Regards, Piyush Verma Front Office Manager
3.0
Perfect but for poor sound proofing
anil r.couple
Staff courteous and friendly. Rooms well furnished and spacious. Restaurant excellent. Location excellent for stopover. However rooms soundproofing is poor. This kept us awake at night due to a very noisy party on hotel lawns and highway traffic at night. Good quality soundproof windows can solve this issue. This will easily upgrade this hotel
Room: Superior Rooms
Hotel Jhankar Palace has replied on Fri Aug 08 14:04:21 IST 2025
Dear Guest, Thank you for sharing your honest feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Your comments are invaluable, and we sincerely regret any inconvenience you faced during your stay. Please be assured that we are taking your feedback seriously and are reviewing the concerns to ensure improvements are made. Our aim is always to provide a comfortable and memorable experience for every guest, and we hope to have the opportunity to welcome you back and restore your faith in us. Warm regards, Piyush Verma Front Office Manager
1.0
Terrible Stay
abdul r.
Service was very poor Bedsheets were torn and wifi was limited We couldn't connect to the wifi properly Service was super slow Asked for extra bed and got after an hour Food when ordered in the room was good but breakfast was terrible
Room: Premier
Hotel Jhankar Palace has replied on Fri Aug 08 14:11:50 IST 2025
Dear Mr. Sahib, We would like to express our heartfelt gratitude for taking the time to share your experience with us. Your satisfaction is our top priority. Each member of our team strives to provide the highest level of service and hospitality. We are really sorry to know that we had been short of your expectations this time. We have taken note of all your feedback where we fell short and we will try our best to match it to your delight in your next visit. We are committed to maintaining the exceptional standards that our guests expect and deserve. We eagerly await the opportunity to welcome you and your family back in the near future. Thank you once again for your kind feedback. Warmest regards, Piyush Verma Front Office Manager
3.0
Average Stay
amber c.family with 2 kids
The location is very convenient, and the food is good. need to improve in the maintenance of rooms, as the rooms we stayed in had dampness and paint issues.
Room: Family Room
Hotel Jhankar Palace has replied on Fri Aug 08 14:12:47 IST 2025
Dear Mr. Chandratre, We would like to express our heartfelt gratitude for taking the time to share your experience with us. Your satisfaction is our top priority. Each member of our team strives to provide the highest level of service and hospitality. We are really sorry to know that we had been short of your expectations this time. We have taken note of all your feedback where we fell short and we will try our best to match it to your delight in your next visit. We are committed to maintaining the exceptional standards that our guests expect and deserve. We eagerly await the opportunity to welcome you and your family back in the near future. Thank you once again for your kind feedback. Warmest regards, Piyush Verma Front Office Manager
1.0
Bad Room and Foo
dfdfg d.solo
I called hotel and asked them can you provide orginal printed bill they said yes.while check out did not provide due to not provide orginal bill I lost full amount. Breakfast is very bad as compared to price paid.
Room: Superior Rooms
Hotel Jhankar Palace has replied on Fri Aug 08 14:21:38 IST 2025
Dear Guest, We would like to express our heartfelt gratitude for taking the time to share your experience with us. Your satisfaction is our top priority. Each member of our team strives to provide the highest level of service and hospitality. We are really sorry to know that we had been short of your expectations this time. We have taken note of all your feedback where we fell short and we will try our best to match it to your delight in your next visit. We are committed to maintaining the exceptional standards that our guests expect and deserve. We eagerly await the opportunity to welcome you and your family back in the near future. Thank you once again for your kind feedback. Warmest regards, Piyush Verma Front Office Manager
5.0
Excellent Stay
sham c.business
Many visitors report polite, helpful staff: “amazing hospitality and good food”
Room: Superior Rooms
Hotel Jhankar Palace has replied on Fri Aug 08 14:24:06 IST 2025
Dear Mr. Chavhan Thank you for your kind words and for taking the time to share your experience with us! We are delighted to hear that you enjoyed and had a pleasant stay at our hotel. Your appreciation means a lot to our team, and it motivates us to continue delivering great experiences to our guests. We truly hope to welcome you back again for another memorable stay! If there’s anything we can do to make your next visit even better, please feel free to let us know. Best Regards, Piyush Verma Front Office Manager
5.0
Excellent Stay
rajeev s.
Massive infrastructure. Good quality food . Very clean environment.
Room: Superior Rooms
Hotel Jhankar Palace has replied on Fri Aug 08 14:24:40 IST 2025
Dear Mr. Samant, Thank you for your kind words and for taking the time to share your experience with us! We are delighted to hear that you enjoyed and had a pleasant stay at our hotel. Your appreciation means a lot to our team, and it motivates us to continue delivering great experiences to our guests. We truly hope to welcome you back again for another memorable stay! If there’s anything we can do to make your next visit even better, please feel free to let us know. Best Regards, Piyush Verma Front Office Manager
5.0
Great stay!!
deepak b.family
Hotel is located at Mumbai Agra Highway and very convenient to reach. The hotel is neat and clean and the behaviour of the staff is polite and respectful. Food Quality is excellent. Overall a great stay with family.
Room: Superior Rooms
Hotel Jhankar Palace has replied on Sun Aug 17 15:29:23 IST 2025
Dear Mr. Bhosale, Thank you for your kind words and for taking the time to share your experience with us! We are delighted to hear that you enjoyed and had a pleasant stay at our hotel. Your appreciation means a lot to our team, and it motivates us to continue delivering great experiences to our guests. We truly hope to welcome you back again for another memorable stay! If there’s anything we can do to make your next visit even better, please feel free to let us know. Best Regards, Piyush Verma Front Office Manager
2.0
Poor Stay
sandeep p.
undermaintance room provide to the guest, 4 time maintenance guy struggles for door issue
Room: Superior Rooms
Hotel Jhankar Palace has replied on Thu Sep 11 17:58:34 IST 2025
Dear Guest, Thank you for sharing your honest feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Your comments are invaluable, and we sincerely regret any inconvenience you faced during your stay. Please be assured that we are taking your feedback seriously and are reviewing the concerns to ensure improvements are made. Our aim is always to provide a comfortable and memorable experience for every guest, and we hope to have the opportunity to welcome you back and restore your faith in us. Warm regards, Piyush Verma Front Office Manager
5.0
Excellent Stay
mohan t.
There is no discount on booking the hotel directly but I got a lot of discount by booking through MakeMyTrip.
Room: Superior Rooms
Hotel Jhankar Palace has replied on Fri Aug 08 14:24:57 IST 2025
Dear Mr. Tavde, Thank you for your kind words and for taking the time to share your experience with us! We are delighted to hear that you enjoyed and had a pleasant stay at our hotel. Your appreciation means a lot to our team, and it motivates us to continue delivering great experiences to our guests. We truly hope to welcome you back again for another memorable stay! If there’s anything we can do to make your next visit even better, please feel free to let us know. Best Regards, Piyush Verma Front Office Manager
