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Kadodara, Palsana
28 Ratings, 12 Reviews
Last 10 Customer Ratings (Latest First)
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Excellent Stay
This property is 2 km from kadodara chokdi and staff and manager are good behaviors, hotel room is very clean, bed clean, blanket is clean and food also good, parking facility available. This property is 2 km from kadodara chokdi and staff and manager are good behaviors, hotel room is very clean, bed clean, blanket is clean and food also good, parking facility available
Room: Executive Room
Hotel Horizon Surat has replied on Wed Dec 25 18:05:46 IST 2024
Dear Guest, Thank you so much for sharing your wonderful review! We’re delighted to hear that you had an excellent stay and enjoyed the cleanliness of our rooms, the quality of our food, and the hospitality of our staff and management. It’s also great to know that you appreciated the convenience of our parking facility. Your positive feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay in the future! Have a nice day!
Price is too high
businessNot clean, the price i paid for that room it is too much. Maintenance is not proper, staff is good and friendly
Room: Executive Room
Hotel Horizon Surat has replied on Wed Nov 13 17:39:08 IST 2024
Dear Guest, We want to extend our sincerest apologies concerning all the issues that you have faced. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We try to maintain the highest standards of service, but clearly that's not what happened here. We may not be able to change the past, but if you give us a chance, we will completely make it up to you. Please visit again and we will try to give you the best of our services without any complaints. We regret your inconveniences. Thanks & Regards.
Average Stay
Room soap and oil are not properly maintained, hand wash soap is not available in the bathroom. Bed sheet not okay.dirty Slipper not available as per size. Morning towel same as was yesterday
Room: Deluxe Room
Hotel Horizon Surat has replied on Thu Oct 24 12:59:29 IST 2024
Dear Sir, We want to extend our sincerest apologies concerning all the issues that you have faced. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We try to maintain the highest standards of service, but clearly that's not what happened here. We may not be able to change the past, but if you give us a chance, we will completely make it up to you. Please visit again and we will try to give you the best of our services without any complaints. We regret your inconveniences. Thanks & Regards.
Ok for stay during transit
Ok for stay during transit. Also try to check rate from hotel directly that's cheaper
Room: Deluxe Room
Hotel Horizon Surat has replied on Thu Oct 24 13:01:29 IST 2024
Dear Guest, We want to extend our sincerest apologies concerning all the issues that you have faced. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We try to maintain the highest standards of service, but clearly that's not what happened here. We may not be able to change the past, but if you give us a chance, we will completely make it up to you. Please visit again and we will try to give you the best of our services without any complaints. We regret your inconveniences. Thanks & Regards.
Poor Stay
Stay was very bad, cost taken by make my trip was very high. Hotel was charging only 999 against which i was paying more than 1600 + tax for which i have even not got the bills as well. I am more dis appointed with make my trip as they show it as mmt stays and it was reverse. Food was also not up to mark. Bathroom was not clean and even shower was not working also. I have booked it based on mmt stays and become fool in this case! make my trip should have checked the earlier booking done by customer and accordingly should suggest the hotels. No
Room: Deluxe Room
Worst Hotel
family1. Dirty room, bed sheet and towel were dirty. 2. Hotel staff lacked manners. 3. Food was pathetic. Won't recommend for a family.
Room: Executive Room
Terrible Stay
They don't give water bottles as complimentary.
Room: Deluxe Room
Good stay
Comfortable stay, neat room, best in budget.
Room: Executive Room
Good rooms
Good rooms, nice stay, AC in good condition and service is good.
Good service and clean room, well maintained.
Room: Executive Room
Night Stop over
Good Stop over while on way to Mumbai... Near to highway... Good rooms... Little noisy due to one power loom next to it lot of noise... Rooms were clean comparatively. Good food. Enjoyed good night's sleep.
Room: Deluxe Room
Poor location and not efficient service
Poor food and service not efficient. Too noisy environment from the nearby mills. Room are newly built but smells too bad. One should never opt for this hotel unless no any other option available. Its too far from the main city.
Room: Super Deluxe
Good service
Good service and extremely cooperative staff and hotel. They offer spring mattress. Hotel has enough parking space. Hotel restaurant servers in good food. Makemytrip is too much costly just double of original price. You may consider booking this hotel from hotel itself for better price.
Room: Executive Room
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