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Sheran Wala Gate, Patiala | 8 minutes walk to Patiala Cantt. Railway Station
45 Ratings, 15 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the helpful staff and the property’s convenient location to the bazaar and transportation. However, there are significant concerns about cleanliness and safety, with reports of dirty rooms, lack of basic amenities, and inadequate services. Many find the environment around the property unpleasant and not suitable for families or women. Several guests faced issues with check-in and refunds as well.
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Terrible Stay
They refused to given a room. I pay cash for a new booking. I reach at hotel on proper check in time I could not cancel this booking.so you are requested to return my paid payment.
Room: NON AC ROOM
Terrible Stay
no water at tap in first day, second electricity was deliberately and at 4 o'clock on my objection, electricity was resoeted. no need to stay at such type of hotels.
Room: Deluxe Ac Room
Average Stay
this hotel was in conjusted area . make sure hotel area is in good place . thnku for your service ..
Room: Deluxe Ac Room
Good place for me
Good location to bazaar and transportation. Clean, bring a padlock if you care. Hot water geyser broken. Fan speed work.
Room: NON AC ROOM
Hotel Gurumehar Residency has replied on Sat Apr 20 23:37:14 IST 2024
Thanks sir for your kind recommendation
Don't book
Mattress was dirty just like the room, no proper room keys and rude behaviour. If you are with women don't ever book because the surroundings are also not good.
Room: NON AC ROOM
Hotel Gurumehar Residency has replied on Fri Mar 15 09:37:48 IST 2024
Sorry to hear this sir but yes we don't provide rooms to couple
Bad experience of stay
Location of this property is like a slum. No room services, no dining facility. Environment in rounding is bad. Dirty place, no cleaning or hygiene is maintained. I will never suggest to book this property. Even railway station platforms are cleaned than this hotel.
Room: Deluxe Ac Room
Hotel Gurumehar Residency has replied on Wed Dec 06 22:27:31 IST 2023
Sorry sir to hear sir .we will try to cope up sir
Poor Stay
Very bad
Room: NON AC ROOM
Hotel Gurumehar Residency has replied on Sun Sep 03 21:44:42 IST 2023
I am sorry sir if any inconvenience is caused by us
Poor Stay
familyThe approach to hotel is very bad and is flooded with water even during light rain. The rooms are congested so needs to make some more space for movement. Overall the hotel are not satisfactory for rainy season.
Room: Deluxe Ac Room
Hotel Gurumehar Residency has replied on Sun Sep 03 21:46:30 IST 2023
Extremely sorry for the inconvenience caused by natural calamities sir .Whereas, throughout the country sir floods has adversely affected the surroundings so as especially in Punjab too .but we are working to improve our surroundings too.
Kabad
I visited hotel on 25-7-2022 it's was not a hotel terrible experience unhygienic food bathroom fittings was not proper flush is not working will never stay in this so called hotel
Room: NON AC ROOM
Hotel Gurumehar Residency has replied on Mon Aug 01 00:02:59 IST 2022
Sorry sir but at 3 am we are unable to fix the fittings that was broken by you. Sir you could have easily cancel-led 4ge booking as we offer the guest zero cancelation fees.
Very good
This location is very good and staff behavior very nice. Thq
Room: NON AC ROOM
Hotel Gurumehar Residency has replied on Fri Jun 24 04:00:11 IST 2022
Thankyou maam for your appreciation
Good hotel
I was stay in this hotel the staff is very helpful and room service is also very good
Room: NON AC ROOM
Hotel Gurumehar Residency has replied on Fri Aug 13 09:50:35 IST 2021
Thankyou so much sir for staying with us. We feel appreciated when guests like you stay with us.
Staff are rude
I booked hotel, but they ask for more money
Room: NON AC ROOM
Hotel Gurumehar Residency has replied on Wed Jun 16 11:06:11 IST 2021
Yes sir till that time your booking was not confirmed. After it got confirmed every penny was returned to to you and checkin was given
Terrible Stay
Not safe for family and for ladies
Location is terrible even we didn't check in hotel. There is only three rooms in hotel. We don't feel safe at this site. So we leave the place and stay at another site. Don't choose this place
Room: Deluxe Ac Room
Hotel Gurumehar Residency has replied on Wed Jan 20 19:05:59 IST 2021
Sorry ma'am if you felt this but let me know if you haven't checked in how you got to know that we have how many rooms moreover ma'am please let me know your contact number for telephonic conversation as your number is not reachable. Please ma'am by giving biased reviews tell us your attitude.
Safe and cleanliness
Hotel is good for stay.
Room: Deluxe Ac Room
Hotel Gurumehar Residency has replied on Thu Nov 26 21:01:14 IST 2020
Thankyou so much sir it was honour to serve our dear guest with the best facilities in town
Poor services
They said our services started from 8 am, they not delivered any tea any facility before 8.00 Am such a poor person.
Room: Deluxe Ac Room
Hotel Gurumehar Residency has replied on Mon Mar 02 11:20:24 IST 2020
Yes sir. Because delivering tea at 4:30 am in the morning is not possible. Because our food and kitchen services starts from 7 am in the morning and our chefs arrives at 6.30, so we are extremely sorry for not providing you tea at 4:30. But after hearing your consent sir, we provided you whole breakfast later.
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