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Review Of HOTEL GRAND INN

Maihar, Maihar | 2.8 km drive to Maihar Railway Station

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    3.6
    Very Good

    120 Ratings, 34 Reviews

    excellent
    28%
    very good
    35%
    average
    19%
    poor
    12%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 2
    • 5
    • 3
    • 4
    • 5
    • 2
    • 4
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property offers a nice ambience and is quite affordable, making it a decent choice for short stays. The staff are polite and cooperative, providing prompt service that many guests appreciated. Its strategic location is convenient, with various dining options nearby. While some rooms might need maintenance, overall cleanliness is ensured. A few guests noted the absence of a lift and certain amenities, but the welcoming staff and value for money stand out as key highlights.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    neha s.family with 1 kid

    Room was good and facilities was also nice. We stayed for 1 day 1 night but overall experience is much satisfied

    Travel Month: Sep 2025

    Room: LUXURY AC FOUR BED ROOM

    HOTEL GRAND INN

    Thank you so much for your kind words! 😊 We're thrilled to hear that you enjoyed the room and found the facilities to your liking. Even though it was just a short stay, we're glad your overall experience was satisfying. We hope to welcome you back for a longer visit next time!

    2.0

    Poor Stay

    abhishek p.family

    The bathroom was very small , It did not even had a window or small ventilator, it was like a wordrobe made in room very pathetic expe The bathroom was very small , It did not even had a window or small ventilator, it was like a wordrobe made in room very pathetic experience

    Travel Month: Aug 2025

    Room: LUXURY AC DOUBLE BED ROOM

    HOTEL GRAND INN has replied on Wed Aug 20 19:09:11 IST 2025

    Thanks for sharing your feedback. We're truly sorry to hear that the bathroom did not meet your expectations. We understand how important comfort and ventilation are, and we regret that this aspect of your stay was disappointing. Your comments have been noted, and we’re actively working on improvements to ensure a better experience for future guests. Thanks

    4.0

    Good Stay

    pawan d.family with 1 kid

    it was a newly built hotel. The staff were very helpful, room was decent, u have to bring food from outside.

    Travel Month: Jul 2025

    Room: LUXURY AC FOUR BED ROOM

    • user photos

    HOTEL GRAND INN

    Thank you so much for your feedback! We're glad to hear you appreciated our helpful staff and comfortable rooms. As a newly built hotel, we're working hard to improve every day, and your comments are valuable to us. We understand the convenience of having on-site dining, and we hope to offer more options in the future. Thank you for staying with us, and we look forward to welcoming you again!

    3.0

    Okay

    ankita s.family

    okay ...Not a great experience. Just average one but there are not many options available sooo okay ...Not a great experience. Just average one but there are not many options available sooo

    Travel Month: Jun 2025

    Room: LUXURY AC FOUR BED ROOM

    HOTEL GRAND INN has replied on Fri Jul 04 18:23:27 IST 2025

    Thanks for sharing your thoughts.We understand that limited options can make it tough to feel fully satisfied, and we appreciate your honesty. Your feedback helps us know where we can improve, and we hope to offer you a much better experience next time!

    4.0

    Good Stay

    shikhar s.

    The hotel was very clean and staff was very polite and food was also not bad overall it was a good experience.

    Travel Month: Jun 2025

    Room: LUXURY AC DOUBLE BED ROOM

    HOTEL GRAND INN

    Thank you so much for your kind words! We’re thrilled to hear you had a pleasant stay. Cleanliness, courteous staff, and satisfying food are all things we strive for—so it’s wonderful to know we delivered a good experience overall. We hope to welcome you back again soon!

    2.0

    Poor Stay

    rajesh k.group

    No room service, no any attendants , no TV, very rude and troublesome behavior of manager. Very bad experience. Make My Trip seriously consider this matter. With regards, Rajesh kumar khare.

    Travel Month: Jun 2025

    Room: LUXURY AC DOUBLE BED ROOM|LUXURY AC FOUR BED ROOM

    HOTEL GRAND INN has replied on Wed Jul 02 18:42:27 IST 2025

    I'm truly sorry to hear that your experience with us was so negative. It sounds like you encountered several significant issues during your stay, and I understand your frustration. I want to assure you that we take your feedback very seriously. The problems you've highlighted, are not at all reflective of the standards we aim to uphold. This is certainly not the experience we want our guests to have. Thanks.

    1.0

    poor servic

    krishna h.family

    500 km travel in the summer and room no 213 room celling was fall and covered the cloth unbelievable poor service room AC is not proper working day and night complain for hotel staff and change the room no 204 but same problem the next room AC is not working

    Travel Month: Jun 2025

    Room: LUXURY AC DOUBLE BED ROOM

    HOTEL GRAND INN has replied on Fri Jun 20 18:54:53 IST 2025

    We truly appreciate your feedback and regret any inconvenience you faced during your stay. Your insights regarding infrastructure and amenities are valuable, and we take them seriously as we work towards improvements .Thanks

    1.0

    Terrible Stay

    family with 2 kids

    which ever show in your distrcption..nothing is available..poor service....

    Travel Month: Jun 2025

    Room: LUXURY AC FOUR BED ROOM

    HOTEL GRAND INN has replied on Thu Jun 19 17:17:23 IST 2025

    We’re sorry you feel that way. We always aim to provide accurate information and quality service, and it’s disappointing to hear your expectations weren’t met. Your feedback is valuable, and we’ll use it to ensure we improve and communicate more clearly going forward

    4.0

    nice stay

    bhupendra s.family

    location was near railway station. you can find auto at any hour of the day. you have to walk for 200-300 meters from main road to reach hotel. hotel Manager was very cooperative. he guided us well to visit the maihar. newly built hotel so things are very much in place so far.

    Travel Month: May 2025

    Room: LUXURY AC DOUBLE BED ROOM|LUXURY AC FOUR BED ROOM

    • user photos

    HOTEL GRAND INN

    Thank you so much for your thoughtful review! We're delighted to hear that you found the location convenient and appreciated the around-the-clock availability of transport. It's great to know our manager could assist you with your visit to Maihar—that’s the kind of service we always aim for. And yes, being a newly built hotel, we’re doing our best to keep everything in top shape. We look forward to welcoming you back soon for another pleasant stay!

    3.0

    Average Stay

    akshay l.family with 2 kids

    Good to stay. But the only thing is we faced at this place is power fluctuations and there is no lift facility. They allocated room in the 2 nd floor. My mom felt little difficulty while climbing.

    Travel Month: Apr 2025

    Room: LUXURY AC FOUR BED ROOM|LUXURY AC DOUBLE BED ROOM

    HOTEL GRAND INN has replied on Fri Apr 18 21:03:00 IST 2025

    Thank you for sharing your experience with us. We're glad to hear that your stay was comfortable overall. However, we sincerely regret the inconvenience caused by power fluctuations and the absence of a lift facility. We understand how important accessibility is, especially for elders, and we appreciate your feedback. Your insights help us improve, and we will certainly look into ways to enhance our guest experience. We hope to welcome you again for an even better stay.

    3.0

    Average, not like AC room service

    balendra p.family with 1 kid

    Voltage fluctution, No TV Service, Poor Infra unnecessary glass windows, damageged ceiling, No tea/coffee, breakfast service, overpriced. Humble behaviour is a good one. Service can be improved.

    Travel Month: Apr 2025

    Room: LUXURY AC FOUR BED ROOM

    HOTEL GRAND INN

    We truly appreciate your feedback and regret any inconvenience you faced during your stay. Your insights regarding infrastructure and amenities are valuable, and we take them seriously as we work towards improvements. We're glad that our team's humble behavior stood out positively, and we will strive to enhance our services further. Thank you for sharing your thoughts—we hope to offer you a much-improved experience in the future.

    2.0

    Need to mainten all time..your room difeciancy..

    vivek.couple

    Acording to the room rate, its too costaly, curten holder was daimeged, bathroom Mirror was nat sequring privesy of person,.. Hotal mainegment give attentiin on thish error.. Hotal staaf are too goid in hospitality.. Ok thanx.

    Travel Month: Mar 2025

    Room: LUXURY AC DOUBLE BED ROOM

    HOTEL GRAND INN has replied on Fri Apr 18 21:06:07 IST 2025

    Thank you for sharing your feedback. We regret any inconvenience you experienced and appreciate your honest insights regarding room pricing and amenities. Your observations about the curtain holder and bathroom mirror are noted, and we will ensure our management looks into these areas for improvement. On a positive note, we’re delighted that our staff’s hospitality made your stay more pleasant. Your feedback helps us enhance our services, and we hope to provide you with a better experience in the future!

    1.0

    Terrible Stay

    shubham v.family

    Room and Bathroom was not clean. Hygiene level was not maintained. No towel was provided in the room.

    Travel Month: Mar 2025

    Room: LUXURY AC DOUBLE BED ROOM

    HOTEL GRAND INN has replied on Fri Apr 18 21:07:23 IST 2025

    Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Cleanliness and hygiene are our top priorities, and we regret that we did not meet your expectations in this regard. We appreciate your input and will ensure that our housekeeping team addresses these concerns immediately. Your comfort is important to us, and we hope to have the opportunity to serve you better in the future

    2.0

    Poor Stay

    ashish r.loyalty-iconcouple

    Nobody to attend, ac/geyser either one has to be switched, hospitality is total zero, no arrangement for food services. Tv is for show no connection.

    Travel Month: Feb 2025

    Room: LUXURY AC DOUBLE BED ROOM

    HOTEL GRAND INN has replied on Mon Feb 24 14:13:05 IST 2025

    RESPECTED SIR, THERE IS SOME ELECTRICTY PROBLEM OCCURED LATE NIGHT DUE TO WHICH SOME DELAY OCCURED . OTHERWISE THERE IS NO SUCH PROBLEMS . THANKS.

    4.0

    Good Stay

    rajesh t.group

    It was really great experience with the hotel. Price was very affordable and room has nice ambience. Lift was not there and no food options available

    Travel Month: Feb 2025

    Room: LUXURY AC FOUR BED ROOM

    HOTEL GRAND INN has replied on Sat Feb 22 18:57:24 IST 2025

    THANK YOU SIR. DO VISIT AGAIN.

    2.0

    Poor Stay

    piyush k.

    First of all it's a marriage garden not a hotel and the person you speak on the phone for room service is terrible he don't have manners to speak with some one and the room was also average they even don't give you basic things like tv remote and all only book this if it's very important or the only one available like i did other than that just avoid.

    Travel Month: Feb 2025

    Room: LUXURY AC FOUR BED ROOM

    HOTEL GRAND INN has replied on Mon Feb 17 19:39:22 IST 2025

    SIR WE PROVIDE BOTH SERVICES SEPERATELY. HOTEL IS COMPLETELY IN 2ND FLOOR . WE ARE PROVIDING ALL THE AMENITIES MENTIONED ONLINE . SORRY FOR INCONVENIENCE.

    5.0

    Excellent Stay

    prateek p.

    Good service / polite staff and housekeeping standards high

    Travel Month: Feb 2025

    Room: LUXURY AC DOUBLE BED ROOM

    HOTEL GRAND INN has replied on Sun Feb 16 17:43:26 IST 2025

    THANK YOU SIR. DO VISIT AGAIN.

    5.0

    Excellent Stay

    vijay.

    Staff beveior, breakfast, room hygine

    Travel Month: Feb 2025

    Room: LUXURY AC DOUBLE BED ROOM

    HOTEL GRAND INN has replied on Thu Feb 13 15:44:37 IST 2025

    THANK YOU SIR .DO VISIT AGAIN.

    3.0

    Average Stay

    deepanker s.

    The hotel room ambience was not good. There was a constant bad smell in both the rooms other than that the behaviour of staff and all the other things are good. But room was having a very bad smell.

    Travel Month: Nov 2024

    Room: LUXURY AC DOUBLE BED ROOM

    HOTEL GRAND INN has replied on Thu Nov 21 13:45:00 IST 2024

    Respected Sir There is no such issue in hotel .if there is any we will definitely solve it out. Do Visit Again.

    4.0

    Good Stay

    shitansh k.family

    Location - easy to find and 1 min walking distance from agrasen chowk food - not tried hotel food but various restaurants and bhojanalaya are present within 1km range. Amenities - everything was grrat but tv was not working as they said antennae has been damaged. They could improve the water quality as it doesn't tasted like its purified. I was drinking bottled water. Services- the room provider was very humble and kind. He knows how to handle various visitors. Answered my all questions about stay, mandir timing, transportation services with respect. Overall great stay, you can go for it.

    Travel Month: Nov 2024

    Room: LUXURY AC FOUR BED ROOM

    • user photos
    • user photos
    • user photos

    HOTEL GRAND INN has replied on Tue Nov 05 19:03:23 IST 2024

    Thankyou Sir for your Valuable Feedback. We will improve and implement all your suggestions given by you. Do Visit Again.

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