The room was very dirty, bedsheets seemed unchanged, towel like a floor cleaning cloth, hair of previous customer on floor, bed, pillows, bathroom. Blanket was filthy like that of a roadside begger. Lobby was small, dark, full of things and dirty. The staff had irresponsible behaviour. Room had no drinking water, no window with not-working ac, just one exhaust in bathroom for air exchange, but even that wasn't working. One can think of the suffocation in the tiny filthy room. I am a girl, reached at night and therefore had no other option but to stay. The irctc retiring rooms are far better than this room. In bathroom i was able to hear my neighbours. In my room, the ply wall had crack and the light and voices can exchange.