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Review Of Hotel Cypress
Nadiad, Nadiad
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Excellent
119 Ratings, 50 Reviews
Last 10 Customer Ratings (Latest First)
- 3
- 5
- 5
- 1
- 5
- 3
- 4
- 4
- 1
- 4
Review Summary
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- Nice location with easy access to food and shopping options.
- Clean and comfortable rooms with excellent hygiene.
- Supportive and courteous staff appreciated by guests.
- Tasty food with a variety of options available.
Sort by:
Positive first
3.0
Overall ok
rakesh j.solo
i could see hairs on the bed and room so cleaning was not up to the mark. Overall not bad except the cleaning hygiene
Room: CANAL VIEW DELUXE
Hotel Cypress has replied on Thu Nov 06 09:45:11 IST 2025
We’re really sorry for the cleanliness issue you experienced. We’ll make sure our housekeeping team takes extra care to maintain better hygiene. Thank you for bringing this to our attention.
5.0
Excellent Stay
prakash j.group
Very good staff ,location,comfort,food
Room: TWIN BED DELUXE ROOM
Hotel Cypress has replied on Thu Nov 06 09:45:39 IST 2025
Thank you so much for your kind words! Hope to welcome you again soon!
4.0
Good Stay , Courtious staff!!
ankit m.business
Our stay was good. Nice location. Close to various amenities of town. Breakfast buffet is limited but tasted good. Overall good Stay! Our stay was good. Nice location. Close to various amenities of town. Breakfast buffet is limited but tasted good. Overall good Stay!!
Room: CANAL VIEW DELUXE
Hotel Cypress has replied on Thu Aug 21 11:08:54 IST 2025
Thank you for your kind words! We’re happy you had a pleasant stay and enjoyed our location and breakfast. Hope to see you again soon!
5.0
Excellent Stay
suman p.
I absolutely love the hotel. I am a frequent visitor. The connectivity is great. And the book is especially amazing.
Room: TWIN BED DELUXE ROOM
Hotel Cypress has replied on Fri Aug 08 09:45:37 IST 2025
Thank you so much for your kind words and continued support! it’s little touches like these we hope make your experience special. Looking forward to welcoming you back again soon!
1.0
poor experience
mr s.couple
Dirty room. Rude behaviour of staff . Room service was not satisfactory . Dining charges are almost double compare to normal price
Room: CANAL VIEW DELUXE
Hotel Cypress has replied on Sun Aug 03 11:05:20 IST 2025
Thank you for your feedback. We're truly sorry to hear about your experience and regret that it did not meet your expectations. Cleanliness, respectful service, and guest satisfaction are our top priorities, and we take such concerns very seriously. Your feedback has been shared with the relevant teams for immediate improvement. Regarding dining charges, we strive to offer quality food and service, and our prices are aligned with the standards of a 3-star hotel. However, as a gesture of goodwill, we are currently offering 10% discount on all food bills for our guests.
1.0
Terrible Stay
madhu c.
bed behavior with id issue and denies entry but if we pay more money 800 Rs then they allow after pay more... that bed behavior feel with us
Room: CANAL VIEW DELUXE
Hotel Cypress
"Unmarried Couples Not Allowed – As Per Clearly Stated Hotel Policy" Your allegations are completely baseless and misleading. As clearly stated in our hotel policies — which are visible at the time of booking — we strictly do not allow check-in for unmarried couples, and this is non-negotiable. No staff member demanded or accepted any extra payment of ₹800 or otherwise. Our team operates with integrity, and such false accusations are unacceptable. Since your booking was made online, refunds or cancellations are handled solely by the booking platform, not by us. We follow rules and expect our guests to do the same. Kindly refrain from posting false reviews that mislead others. — Hotel Cypress Management
5.0
Excellent Stay
amer p.solo
Superb hotel, very clean and comfortable rooms and location is also decent with lots of shopping and food available within walking distance. By far the best hotel in Nadiad
Room: CANAL VIEW DELUXE
Hotel Cypress has replied on Wed Jul 09 10:11:27 IST 2025
Dear Guest, Thank you so much for your kind words and wonderful feedback!Being called the best hotel in Nadiad truly means a lot to us. We look forward to welcoming you back again soon! Warm regards, Hotel Cypress Management
4.0
Good Stay
nikul b.
Delicious food good staff
Room: DELUXE
Hotel Cypress has replied on Tue Apr 29 11:10:19 IST 2025
Thank you for your positive feedback.
5.0
All good except restaurant staff.
rahul s.
solo
soloAmbience, room and amenities are highly appreciated. The food was good. The only thing which was not tolerable was the unprofessional behaviour of the in-house restaurant Tomato where prices were also at the higher side. I recommend this property.
Room: DELUXE
Hotel Cypress has replied on Mon Mar 10 10:21:26 IST 2025
Thank you for your feedback! We're glad you enjoyed the ambience, room, and amenities. We apologize for your experience at restaurant and will address your concerns. We hope to welcome you again soon.
4.0
Good Stay
suman p.
The hotel is clean and comfortable. Easy access to food and market.
Room: DELUXE
Hotel Cypress has replied on Thu Jan 23 13:47:23 IST 2025
Dear Valued guest, thank you for your perfect rating, glad to hear that you enjoyed your stay with us.
5.0
Business trip
sunil a.
solo
soloGreat customer service, the staff takes extra effort to make you feel at home. The location of the hotel is right beside the canal giving a sense of open ness
Room: DELUXE
Hotel Cypress has replied on Tue Dec 31 13:22:19 IST 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our customer service and felt at home during your stay. We're also glad you appreciated the beautiful canal-side location—it's one of our favorite features too! We hope to welcome you back soon for another relaxing experience. 😊
5.0
Nice stay
mohinder v.family
familyGood stay room was clean and food is good. Staff are good and happy to help if anything. Need more option in break fast
Room: DELUXE
Hotel Cypress has replied on Mon Dec 02 10:47:18 IST 2024
Thank you for your feedback! We're thrilled to hear you enjoyed your stay and appreciated the cleanliness, food, and helpfulness of our staff. Your suggestion for more breakfast options is greatly valued, and we'll work on improving this for a better experience. We hope to welcome you again soon!
2.0
Poor Stay
nilesh p.
The service was poor
Room: DELUXE
Hotel Cypress has replied on Wed Nov 20 13:27:01 IST 2024
Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations and will work diligently to improve. Your experience matters to us, and we are committed to providing better service in the future.
1.0
Terrible Stay
shoban p.
The breakfast was horrible. The restrooms were stinking. The checkout time is 9 am which is very early. Even if we are few minutes late to check out, the front office people start cribbing saying they would charge extra. The food charges in the restaurant is exorbitant.
Room: DELUXE
Hotel Cypress has replied on Sun Nov 17 12:44:43 IST 2024
Thank you for sharing your feedback. we sincerely apologize for the issues you experienced during your stay, and we appreciate your honesty. Regarding your concern about the checkout time, we want to clarify that actually you checked out at 12:30 PM, though our check out time is 9 am and we allowed you 3 hours late check out, well beyond the standard check-out time. We strive to accommodate guest preferences whenever possible, and we do our best to ensure a smooth experience, so we are sorry if you felt pressured. I will also be sure to pass along your comments about the breakfast, restrooms, and restaurant pricing to our team for review and improvements. We value your feedback and hope to have another opportunity to make your stay more comfortable in the future.
4.0
One of the few obest hotels in nadiad
ashish n.family
familyNice comfortable stay. Location is good, in front of canal. You can take a good walk along side of the canal. 2 good restaurants attached. Lot of food options nearby. Staff is helpful. Rooms are clean and most of the amenities available suitable to price point.
Room: DELUXE
Hotel Cypress has replied on Sun Nov 17 12:45:33 IST 2024
Thank you so much for your kind words! We're delighted to hear that you had a comfortable stay and enjoyed the location, along with the scenic walk by the canal. It’s also great to know that you found our staff helpful and our amenities suited to your needs. We're glad you appreciated the food options both within the hotel and nearby. Your positive feedback means a lot to us, and we look forward to welcoming you again on your next visit to Nadiad!
5.0
Excellent staff
kalpesh s.family
People who are looking for swaminarayan food then they make the food and staff is good and rooms are clean
Room: DELUXE
Hotel Cypress has replied on Sun Nov 17 12:46:26 IST 2024
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our staff and appreciated the cleanliness of the rooms. It's also great to know that our Swaminarayan food options met your expectations. We always strive to provide excellent service and a comfortable stay, and your feedback motivates us to keep doing our best. We hope to welcome you back soon!
5.0
Worth living here
pamir s.business
businessBest hotel in nadiad. Hygiene, service and quality of food excellent. I stayed here 3rd time and no problems at all
Room: DELUXE
Hotel Cypress has replied on Tue Oct 29 10:02:14 IST 2024
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay. It’s always a pleasure to welcome you back, and we look forward to seeing you again soon! Safe travels!
4.0
Good Stay
umarani.solo
Well located in a calm and peaceful place friendly staffs. Attended my request immediately. Found through make my trip
Room: DELUXE
Hotel Cypress has replied on Sun Oct 06 09:42:01 IST 2024
Thank you for your kind review! It was a pleasure hosting you, We look forward to welcoming you back soon!
3.0
Average Stay
manoj k.business
Average stay prosperity location on google map average basic item like shoes shiner water not shared
Room: DELUXE
Hotel Cypress has replied on Sat Aug 24 12:03:22 IST 2024
Dear Guest, Thank you for your feedback. We apologize that your stay didn't meet your expectations. We appreciate your input on the location and amenities, and we'll review these aspects to ensure we can improve the experience for future guests. We hope to have the opportunity to provide you with a better experience in the future.
5.0
Excellent Stay
sathiyanarayanan s.
Nice stay in room and all room services are super all staff are well
Room: DELUXE
Hotel Cypress has replied on Sun Jul 14 11:11:12 IST 2024
Dear Happy guest, thank you for your positive feedback, do visit again !
