The property has cooperative staff who provide prompt assistance, even late at night. Rooms are generally clean and well-maintained, though some guests noted issues with foul odors and lack of warm water. Location is central, but there are concerns about security and the absence of a lift, making it less suitable for families. While room service is appreciated, improvements in basic amenities like toiletries and breakfast timing have been suggested. Overall, it's a decent option with its share of pros and cons.