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Review Of Hotel City Grand, Varanasi0123401234

Chetganj, Varanasi | 3.6 km drive to Kashi Vishwanath Temple

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    User Rating & Reviews

    3.7
    Very Good

    742 Ratings

    excellent
    28%
    very good
    34%
    average
    22%
    poor
    9%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 4
    • 3
    • 4
    • 5
    • 2
    • 5
    • 2

    Rating Categories

    • Amenities3.6
    • Location3.7
    • Service Quality3.6
    • Value For Money3.6
    • Cleanliness4.2
    • Food4.3
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    Reviews Summary

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    This property boasts a prime location, just a stone's throw from the railway and bus stations, making it convenient for travelers. Guests appreciated the clean and spacious rooms, along with good food quality. However, there have been consistent complaints about poor service, with reports of unresponsive staff and delays in room service. Some users also noted issues with maintenance, particularly regarding hot water availability and bathroom cleanliness. Overall, it seems to cater well to budget travelers.

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