Select CheckIn Date

-

Select CheckOut Date

Select a valid date

November  25
Su
Mo
Tu
We
Th
Fr
Sa
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December  25
Su
Mo
Tu
We
Th
Fr
Sa
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3

You are booking hotel for more than 30 days

Review Of Hotel City Grand, Varanasi

Chetganj, Varanasi | 4.3 km drive to Kashi Vishwanath Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    208 Ratings, 95 Reviews

    excellent
    22%
    very good
    32%
    average
    25%
    poor
    11%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 1
    • 3
    • 2
    • 4
    • 1
    • 3
    • 4
    • 2

    Rating Categories

    • Location3.8
    • Cleanliness3.4
    • Room3.2
    • Food3.1
    • Hospitality3.5
    • Value For Money3.1
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property boasts a prime location near Varanasi Junction and bus stands, making it easy to access key areas. Guests appreciate the spacious and clean rooms, along with the helpful staff. However, the food quality is often mentioned as average, and service can be slow at times. Some guests also note cleanliness issues that need attention. Overall, it's seen as a decent option for value-conscious travelers.

    Sort by:

    Positive first
    4.0

    Good Stay

    rinku.group

    The location is a little shabby but the hotel rooms were good for a stay. Dining is also satisfactory

    Travel Month: Nov 2025

    Room: TRIPLE EXECUTIVE ROOM

    4.0

    pleasent stay

    nitin b.family

    pleasent stay. Everything fine except HOT WATER. Rooms were clean. Air conditioning good. Location near bus stand But away from temples and ghat

    Travel Month: Nov 2025

    Room: EXECUTIVE ROOM

    3.0

    Not value for money

    prahlad r.solo

    I saw a roach in my room and a shower kit was not provided and the towel seemed to be used. breakfast was also not ready on time

    Travel Month: Oct 2025

    Room: EXECUTIVE ROOM

    4.0

    Hotel grand city stay was good near Varanasi railway junction.

    family with 2 kids

    Near Varanasi junction good location, food and service was good. May be stay. No balcony was available for drying wet clothes.

    Travel Month: May 2025

    Room: Deluxe Room

    4.0

    Good stay

    bob j.solo

    The rooms were spacious and clean. Staff were well behaved. The breakfast has limited option. But they don’t have a restaurant

    Travel Month: Apr 2025

    Room: EXECUTIVE ROOM

    5.0

    Varanasi tour

    bhavesh k.family with 1 kid

    Good ,near station and bus also available near by .Hotel clean and aesthetic.

    Travel Month: Feb 2025

    Room: EXECUTIVE ROOM

    • user photos
    • user photos
    • user photos
    5.0

    Good Rated hotel

    komal j.family

    Staff were generous & helpful. Early check in was allowed as we reached early.Food quality was good. Room was spacious & hygienic.very near Railway station.

    Travel Month: Feb 2025

    Room: EXECUTIVE ROOM

    • user photos
    • user photos
    • user photos
    4.0

    Good hotel but not 3 star as mentioned

    aditya a.family

    Hotel is good but it’s certainly not 3 star. Service is slow and may have to call 2-3 times if require anything

    Travel Month: Feb 2025

    Room: TRIPLE EXECUTIVE ROOM

    5.0

    Excellent Stay

    mehul d.family

    The hotel which i stayed in was very good with nice and spacious rooms, also the food was very nice.

    Travel Month: Feb 2025

    Room: TRIPLE EXECUTIVE ROOM

    1.0

    Terrible Stay

    rajat k.solo

    Food is ok but staff refused everything excluding one person (gaurd) no, entire staff is helping guest

    Travel Month: Sep 2024

    Room: Deluxe Room

    4.0

    Recommended

    dinesh p.solo

    Good experience you can stay, easy accessible from bus stand and walkable distance from railway station

    Travel Month: Aug 2024

    Room: Deluxe Room

    5.0

    Good

    shyam.business

    Nice hotel oustanding service provide by staff and hotel sides and reception staff is also so good

    Travel Month: Jul 2024
    5.0

    Excellent Stay

    anuj r.

    5

    Travel Month: Jun 2024

    Room: Standard Room

    5.0

    Excellent Stay

    krishnendu c.family

    Amenities are good & staffs are very well behaves. Every thing is well but finding through google maps is quite harassing because address showing "thapar pump" has already been closed/abandoned. Please rectify the address by noting - beside varanasi cantt city bus stand.

    Travel Month: Apr 2024

    Room: Standard Room

    2.0

    Poor Stay

    shakti.loyalty-iconbusiness

    Service acchi nhi thi and room ka environment. And second thing food a average quality. Hotel location very good

    Travel Month: Mar 2024

    Room: Standard Room

    4.0

    Convenient location

    ejajul h.loyalty-iconbusiness

    Good room and hotel staff behaviour is also good room clean satisfactory stay as per worth i feel comfortable

    Travel Month: Oct 2023

    Room: Standard Room

    5.0

    Kashi vishwanath darshan trip

    chetan k.loyalty-icongroup

    It was pleasant stay and proper connectivity till the tenple, for food also lot of options was there

    Travel Month: Apr 2023

    Room: Standard Room

    1.0

    Location

    ashish r.solo

    Location is good but very very poor service

    Travel Month: Mar 2023

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    4.0

    F

    sunil.family

    Nicely located, nearby vishwanath temple

    Travel Month: Oct 2022

    Room: Standard Room

    2.0

    Not up the mark

    amit k.group

    It was not a good experience to stay there.

    Travel Month: Aug 2022

    Room: Deluxe Room

    • user photos
    • user photos

    Hotel City Grand, Varanasi has replied on Wed Sep 07 13:53:04 IST 2022

    Dear sir, greetings from hotel city grand! we apologize to you that you could not make the arrangement as you were expecting from us, we again apologize and assure you that this will not happen again.

    Areas in Varanasi

    Reviews of other Varanasi Hotels

    Show More

    Five Star Properties in Varanasi

    Anandbagh

    Varanasi

    Varanasi Cantonment

    Similar Star Rating Hotel in Varanasi

    Namah Inn

    0 1 2 0 1 2 3 4

    ₹ 1,800

    Per Night

    Anandbagh

    Hotel O Valencia Stay

    0 1 2 0 1 2 3 4

    ₹ 2,638

    Per Night

    Maheshpur

    Anandbagh

    Gupta Inn

    0 1 2 0 1 2 3 4

    ₹ 3,042

    Per Night

    Nadesar

    Hotel Balaji Palace Kashi

    0 1 2 0 1 2 3 4

    ₹ 4,496

    Per Night

    Mahmoorganj

    Hotel Varuna

    0 1 2 0 1 2 3 4

    ₹ 2,793

    Per Night

    Chetganj

    Alokah Kashi

    0 1 2 0 1 2 3 4

    ₹ 7,039

    Per Night

    Paharia

    Hotel New Temple's Town

    0 1 2 0 1 2 3 4

    ₹ 4,200

    Per Night

    Varanasi Cantonment