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Vesu, Surat | 6.9 km drive to Surat International Airport
49 Ratings, 20 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the clean and hygienic rooms and cooperative staff, which provide a comfortable stay. The convenient location is also a highlight, especially for business trips. Some guests found the rooms a bit small but decent for short stays, while outside food availability is a plus. However, there are consistent concerns regarding food options and cleanliness issues.
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Good Stay
Stay was decent . Staff was very polite and helpful. Only drawback is the late breakfast timing and lack of variety in the breakfast
Room: Deluxe Room
Bad Experience!!
So much of noise and nuisance from the other rooms with no regards for other guests. The other guests were banging their room doors so often.
Room: Deluxe Room
Average Stay
The stay was decent…they need to do some maintenance work in the room and improve hygiene
Room: Classic Room
Excellent Stay
Reception desk was pretty good, rooms are bit small but good for short stay and economic. Clean and hygienic stay.
Room: Deluxe Room
Hotel Apple Palace has replied on Thu Oct 16 16:09:22 IST 2025
Dear Mrs Renu Sharma, Thank you for your feedback. Glad you liked the clean rooms, good service, and location
Average Stay
staff and room and location were good. price ke according thik hai. agar staycation nahi hai to acha hai jaha par Thoda time nikal na ho and bhar kam complete Karna ho
Room: Classic Room
Hotel Apple Palace
Dear Mrs Madhuri wadiwala Thank you for sharing your experience with us. This way you continue to support us and our hotel....😊
nice staff and supportive
Room clean and nice furnished good service and staff polite location also good but for dinner no food available but can order outside
Room: Classic Room
Hotel Apple Palace has replied on Sat Oct 04 17:18:35 IST 2025
Dear Mr Achhe Mohammed Shaikh, Thank you for your feedback. Glad you liked the clean rooms, good service, and location. We apologize for the dinner inconvenience and appreciate your understanding.
Terrible Stay
4
Room: Classic Room
Hotel Apple Palace has replied on Sat Oct 04 17:19:17 IST 2025
Dear Mr Viraj mohania, We are really sorry to hear about your terrible stay.
Good Stay
The property was good but as it's new property few things to be added like, food and breakfast and braveges...
Room: Super Deluxe room
Hotel Apple Palace has replied on Mon Aug 11 17:31:56 IST 2025
Dear Mr SUNNY ROUTH, Thank you for your feedback. We are glad you liked the property. As it is a new setup, we are still working on adding services like food, breakfast, and beverages. We appreciate your patience and hope to offer a more complete experience on your next visit.
Terrible Stay
It's a very bad experience
Room: Deluxe Room
Hotel Apple Palace has replied on Mon Aug 11 17:30:26 IST 2025
Dear Mr Rahul Kumar, We are really sorry to hear that your experience was disappointing. Your feedback is important, and we sincerely apologize for not meeting your expectations. We will take this seriously to improve our services.
Terrible Stay
I don't get breakfast on time & the room is also not clean & room service is also not good the hotel is not right
Room: Deluxe Room
Hotel Apple Palace has replied on Mon Aug 11 17:29:01 IST 2025
Dear Mr Rahul Kumar, We are sorry to hear about your experience. We apologize for the delay in breakfast, lack of cleanliness, and unsatisfactory room service. Your feedback is important, and we will make sure it is used to improve our standards.
pleasant stay
very neat and clean. and well behaved. liked the rooms. pleasantful stay, good location. outside food is allowed which is a plus
Room: Deluxe Room
Hotel Apple Palace has replied on Tue Jul 22 15:43:06 IST 2025
Dear Ms Ankita, Thank you for your positive review. We are happy you enjoyed the clean rooms, pleasant stay, and convenient location. Glad you liked our policy on outside food too. Hope to see you again.
wrong room provided
I have book super deluxe room but hotel manager saying he have only classic regular room and I m paying already super deluxe room so I want to my money back and room also not clean and very bad experience I never suggested to any one any single person never recommend this hotel. This hotel is very very very bad experience for me and everyone aware of. Thank you. Please, MMT my money back.
Room: Super Deluxe room
Hotel Apple Palace
Dear Mr Dhaval Trivedi, We are deeply sorry to hear about your disappointing experience and sincerely apologize for the inconvenience caused. We completely understand your frustration regarding the room mismatch and cleanliness issues. Please rest assured that we take your feedback seriously and will investigate the matter thoroughly to prevent such occurrences in the future. We have already notified our partner, MakeMyTrip, about your concerns, and they will assist you in processing the refund. We truly regret that your experience was far from what we strive to offer, and we hope you will allow us the opportunity to make it right. Thank you for bringing this to our attention.
great experience
Stayed here during a business trip. Hotel requested to give rating about how my stay and I would say, the check-in process was smooth and staff was quite cooperative. Room are clean, fresh and comfortable. It was nice and they did not disturb me during my stay which helped me with work. Location is also convenient for city meetings. Overall, it was a pleasant stay. Will definitely consider staying again.
Room: Deluxe Room
Hotel Apple Palace has replied on Fri Apr 25 17:16:24 IST 2025
Dear Mr Shreyansh Bairagi,Thank you for sharing your experience. We're glad to hear you had a smooth check-in, a comfortable stay, and found our location convenient for your meetings. Looking forward to welcoming you again on your next business trip.
Excellent Stay
I had a wonderful stay at Hotel Apple palace in Surat. The staff was incredibly welcoming, the rooms were clean and comfortable. The hotel's convenient location made it easy to explore the city. I highly recommend it for anyone visiting Surat !
Room: Deluxe Room
Hotel Apple Palace has replied on Wed Apr 16 16:31:10 IST 2025
Dear Mr Shashank Saxena,Thank you so much for your kind words. We're thrilled to hear you enjoyed your stay at Hotel Apple Palace. It was a pleasure hosting you, and we hope to welcome you back soon.
Value for mone
My friend and I am traveling for business meeting and this is a great hotel for because rooms newly built here so very clean my friend and staff service is also on time but mainly rooms are great. So I Personally think it's a good place for corporate people.
Room: Deluxe Room
Hotel Apple Palace has replied on Wed Apr 16 16:32:03 IST 2025
Dear Mr Guest,Thank you for your thoughtful review. We're glad you and your friend had a comfortable stay and appreciated our clean, newly built rooms and timely service. We’re happy to be a great choice for business travelers and hope to host you again soon.
M
My experience at hotel apple place was wonderful i had a comfortable stay the was so courteous and helpful great experience so affordable price and location was very good
Room: Deluxe Room
Hotel Apple Palace has replied on Wed Apr 16 16:32:57 IST 2025
Dear Mr Priyanshu Raj,Thank you for the lovely feedback. We're so happy to hear you had a comfortable stay and enjoyed our service, location, and affordability. Looking forward to welcoming you again at Hotel Apple Palace.
stay was good
Nice Stay at this hotel. The rooms were good and the food was excellent The staff was also polite and the were clean
Room: Classic Room
Hotel Apple Palace has replied on Wed Apr 16 16:33:40 IST 2025
Dear Mr Gagan Somvanshi,Thank you for your kind words. We're glad you enjoyed the rooms, food, and service. It means a lot to us hope to see you again soon at Hotel Apple Palace.
Stay for a business wor
It is a very nice hotel I stayed here for 1 day for my business meeting tour and the service is good and very nice price for the rooms. Also very clean and good rooms.
Room: Classic Room
Hotel Apple Palace has replied on Wed Apr 16 16:34:12 IST 2025
Dear Mr Vijay Tiwari,Thank you for your great review. We're glad you had a pleasant stay during your business trip and appreciated our clean rooms, good service, and value for money. Hope to welcome you again soon at Hotel Apple Palace.
Overall good stay in surat
This is a very affordable hotel. Rooms are nice for the price and the staff is also helpful with all the services. I will say it was a good stay overall. Bdiya hai location bhi.
Room: Deluxe Room
Hotel Apple Palace has replied on Wed Apr 16 16:34:55 IST 2025
Dear Mr Deepak Singh Bhadouriya,Thank you for the kind words. We're happy to hear you had a good stay and found our rooms, service, and location up to the mark. Glad you liked it hope to see you again soon at Hotel Apple Palace.
Terrible Stay
We reached at the middle of the night. The hotel first did not find the booking. We waited for an hour. The receptionist looked a little drunk. The hotel and the room was stinking. We wanted to go but couldn’t because it was so late at night.
Room: Classic Room
Hotel Apple Palace has replied on Sun Dec 22 14:04:28 IST 2024
First of all, I want to tell you clearly that the night staff did not drink and due to network issue your booking was not showing, I am very sorry for that.
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