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Railway New Colony, Visakhapatnam
750 Ratings, 518 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a prime location, making it convenient for guests to access the railway station and local attractions. Many guests appreciate the friendly and cooperative staff, as well as the tasty food available at the in-house restaurant. However, feedback highlights consistent issues with cleanliness and maintenance, including rooms with an odd smell and pest problems. Some guests also noted delays in room service and food quality, suggesting a need for improvement in these areas.
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Very good stay
The staff was incredibly warm and attentive, and the service exceeded all expectations. Every member of the staff, whether at the reception, housekeeping, or restaurant, was friendly, polite, and always ready to help with a smile.
Room: NON AC ROOM
Hotel Akshaya has replied on Thu Sep 04 20:23:13 IST 2025
Thank you, Aditi Manoj Kalamkar We are truly delighted to know that you had a wonderful experience with us. Your kind words about our staff and service mean a lot to the entire team. At Hotel Akshaya, we always strive to create a welcoming and comfortable stay for our guests, and it’s very encouraging to know that we could exceed your expectations. Warm Regards, G. Mohan Prasad Proprietor,Hotel Akshaya
Terrible Stay
I checked out within 5minuted after seeing the hotel and room very unhygienic and smelly hotel
Room: Deluxe Room
Hotel Akshaya has replied on Thu Sep 04 20:24:13 IST 2025
Thank you, Vineeth Morais We sincerely regret to hear about your experience. Please accept our apologies for the inconvenience you faced. Guest comfort and satisfaction are our top priorities, and we take your feedback very seriously. We will immediately look into the issues you mentioned and ensure corrective measures are taken to avoid such experiences in the future. Warm Regards, G. Mohan Prasad Proprietor,Hotel Akshaya
Poor Stay
rooms are not clean. smell is there. covers of bed, pillow are very old and not hygenic. bathroom also not goo rooms are not clean. smell is there. covers of bed, pillow are very old and not hygenic. bathroom also not good
Room: NON AC ROOM
Hotel Akshaya has replied on Thu Sep 04 20:24:44 IST 2025
Thank you, Upendra Kumar Pandey We are sorry to learn about your unpleasant experience during your stay. Please accept our sincere apologies for the inconvenience caused. Cleanliness and guest comfort are extremely important to us, and your feedback has been shared with our housekeeping team for immediate corrective action. We truly value your feedback as it helps us improve, and we hope to serve you better on your next visit. Warm Regards, G. Mohan Prasad Proprietor,Hotel Akshaya
worst
Worst rooms and toilets were in extremely worst condition and have lizards shit. Do not book this at all. We faced a lot of trouble
Room: NON AC ROOM
Hotel Akshaya
ear Rakesh Rao, We are truly sorry to hear about your recent experience and sincerely apologize for the inconvenience you faced. Cleanliness and guest comfort are our top priorities, and we regret that we fell short during your stay. Please rest assured that we are taking immediate steps to thoroughly inspect and improve the room conditions to ensure such issues do not occur again. We would appreciate the opportunity to make it right for you—please feel free to contact us directly and we will do our best to resolve this to your satisfaction. Thank you for your feedback. It helps us improve. Warm regards, G. Mohan Prasad Proprietor, Hotel Akshaya Your Host at the Coast
Lohith
Good and nice to stay in reasonable prices. Food was ok good and amenities were better than many who charge more
Room: Executive Room
Hotel Akshaya has replied on Sat Jul 05 12:23:26 IST 2025
Thank you, Lohith Edara, We truly appreciate your kind words and are glad to hear that you had a pleasant stay with us at a reasonable price. It’s great to know that you found our amenities better than many higher-priced options and that the food met your expectations. Your feedback encourages us to continue offering good value and comfort to all our guests. We look forward to welcoming you back soon! Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Good Stay
Good with the amount we spent on it. Staff are good. Make my trip has done excellent job for all flights & stay with discount
Room: Deluxe Room
Hotel Akshaya has replied on Sat Jul 05 12:25:02 IST 2025
Thank you, Rao Kvsa, We’re happy to hear that you found value in your stay and appreciated the service provided by our staff. We're also glad your overall travel experience with MakeMyTrip, including flights and accommodation, was smooth and cost-effective. We look forward to hosting you again on your next visit to Visakhapatnam! Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Average Stay
I waited long hours to allot me the room....they told me money not credited yet...
Room: NON AC ROOM
Hotel Akshaya has replied on Sat Jul 05 12:27:09 IST 2025
Dear Sreejesh Cherukott, We sincerely apologize for the delay you experienced during check-in. The issue with payment confirmation was unexpected and we understand how frustrating it must have been to wait after a long journey. We are reviewing our coordination process with booking platforms to ensure such delays are minimized in the future. Thank you for your patience and for bringing this to our attention. We hope to serve you better on your next visit. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Poor Stay
Horrible hotel. Very poor maintenance. No breakfast available.
Room: Deluxe Room
Hotel Akshaya has replied on Sat Jul 05 12:28:11 IST 2025
Dear Gulshan Shahare, We’re truly sorry to hear that your experience did not meet expectations. We sincerely apologize for the inconvenience caused due to maintenance issues and the unavailability of breakfast. Please be assured that we are actively working on improving our upkeep standards and reviewing our breakfast service options to serve our guests better. Your feedback is important and helps us improve. We hope to get an opportunity to serve you with a much better experience in the future. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Excellent Stay
Awesome experience, wonderful location, wonderful place to stay in Visakhapatnam. Absolutely near to every place. Most importantly wonderful staff.
Room: Executive Room
Hotel Akshaya has replied on Sat Jul 05 12:28:31 IST 2025
Thank you, JVS Giri, We’re truly delighted to hear that you had an awesome experience at Hotel Akshaya! It’s great to know you loved the location, found our property convenient, and most importantly, appreciated our staff's service. Your kind words motivate us to continue delivering memorable stays to all our guests. We look forward to welcoming you again on your next visit to Visakhapatnam! Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Average Stay
I will block you if you send further msg
Room: NON AC ROOM
Hotel Akshaya has replied on Sat Jul 05 12:31:38 IST 2025
Dear Gurumurthy Bor, We’re sorry to hear about your concern. Kindly note that messages regarding bookings made through MakeMyTrip are usually sent directly by the platform and not by us. We believe there may have been a misunderstanding, and regret that it resulted in a 1-star rating. If there was any inconvenience caused during your stay, we’d appreciate the opportunity to understand and improve. Guest satisfaction is our priority, and your feedback is valuable to us. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Good Stay
Hotel location is good. room is good but some odd smell in the room and corridor. staff is good and responsive
Room: Executive Room
Hotel Akshaya has replied on Sat Jul 05 12:32:53 IST 2025
Thank you, Syed Arifuddin, We’re glad to hear that you found our location convenient and appreciated the quality of the room as well as the responsiveness of our staff. We sincerely apologize for the odd smell you experienced in the room and corridor. We are currently addressing this with our housekeeping team to ensure all areas remain fresh and pleasant for our guests. Your feedback is valuable and helps us improve. We look forward to welcoming you again with an even better experience. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Poor Stay
Location of the hotel is good. Rooms are very small and not properly maintained. The wall clock in the room is running slow. Bed rolls and linen are not clean. Room service is ok. Quality of the food is ok. The small table in the room is damaged at the back. Bathroom standard is low. No hot water comes from the shower. On the whole, the maintenance and standard of the room needs to be improved.
Room: NON AC ROOM
Hotel Akshaya
Dear BLN Swamy, Thank you for taking the time to share your detailed feedback. While we’re glad you appreciated our hotel’s location and room service, we sincerely apologize for the discomfort you experienced during your stay. We take your comments seriously—especially regarding room cleanliness, maintenance, and bathroom standards. Immediate action is being taken to inspect and upgrade the room facilities, including the clock, furniture, and hot water system. Your input is valuable and helps us work towards providing a much better experience for our guests. We hope you will consider giving us another opportunity in the future. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Excellent Stay
I have well experienced to my journey. Thank you make my trip
Room: Executive Room
Hotel Akshaya has replied on Sat Jul 05 12:35:18 IST 2025
Thank you, M Srinivasa Rao, We’re delighted to know you had a pleasant experience during your journey and stay. We're glad MakeMyTrip helped make your travel smooth, and we’re happy to have been a part of it! Looking forward to welcoming you again soon at Hotel Akshaya. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Excellent Stay
Good staf and good environment
Room: Executive Room
Hotel Akshaya has replied on Sat Jul 05 12:36:01 IST 2025
Thank you, Venkat Ramana, We’re glad to know you enjoyed the environment and found our staff to be good and welcoming. Your kind words mean a lot to us and encourage our team to continue delivering great service. We look forward to hosting you again soon at Hotel Akshaya! Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Average Stay
It is average stay. In 25th december night there are some drunk people chat loudly and drink in common corridor at night 2:30 am
Room: Executive Room
Hotel Akshaya
Dear Sangita Dhara, Thank you for sharing your feedback. We sincerely apologize for the disturbance you experienced on the night of December 25th. Guest safety and comfort are very important to us, and such behavior is not acceptable at our property. We truly regret that this incident was not reported to us immediately — had we been informed, we would have taken prompt action to resolve it. We are reinforcing our night staff monitoring to ensure such situations are prevented in the future. We appreciate your understanding and hope to have the opportunity to serve you better next time. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Good Stay
The hotel was good. The staff is ok. It's in a prime location and very much reachable.
Room: NON AC ROOM
Hotel Akshaya has replied on Sat Jul 05 12:37:21 IST 2025
Thank you, Akram Shekh, We’re happy to hear that you had a good stay and found our location convenient and accessible. Your feedback about our staff is noted, and we’re continuously working on improving guest service and hospitality. We look forward to welcoming you again soon at Hotel Akshaya! Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Average Stay
I am not happy with room provided as i mentioned 2 adults with 2 child age as well but need to take extra mattress for additional price completely disappointed. Facilities mentioned like dental kit not provided and room is small and few cockroaches we found.
Room: Executive Room
Hotel Akshaya has replied on Tue Dec 10 12:23:49 IST 2024
Thank you, Phaninder Reddy, for sharing your feedback. We sincerely regret any inconvenience caused during your stay. As per the booking voucher, our child policy states that children above 11 years are chargeable. Since one of your children is 12 years old, an extra charge was applicable. We appreciate your comments on cleanliness and facilities, and we will work on improving these areas to enhance guest satisfaction. We hope to serve you better in the future. Sincerely, G. Mohan Prasad, Proprietor, Hotel Akshaya, Visakhapatnam
Terrible Stay
The room is not clean. There are cockroaches all over the room, no room service after complaining also. We stayed 2 days, no one came to clean the room. No foure wheeler parking
Room: Executive Room
Hotel Akshaya has replied on Sat Jul 05 12:38:00 IST 2025
Dear Sanat Panda, We’re truly sorry to hear about your disappointing experience. Cleanliness and guest comfort are our top priorities, and we sincerely apologize for the lack of room service and the pest issue during your stay. We also regret the inconvenience caused by the parking situation. We are actively reviewing our pest control measures and housekeeping response system to ensure this does not happen again. Your feedback is very important to us, and we’re taking it seriously. We hope you might consider giving us another chance in the future to provide a much-improved experience. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Terrible Stay
Not clean, staff not polite, even also not provide water bottles, we have to purchase it from there restaurant
Room: Executive Room
Hotel Akshaya has replied on Sat Jul 05 12:38:34 IST 2025
Dear Abhijit Wadke, We sincerely apologize for the experience you had during your stay. It’s very disappointing to hear that cleanliness, staff behavior, and basic service like providing water bottles were not up to the mark. We take this feedback seriously and are addressing these issues with our housekeeping and front office teams to ensure such lapses do not happen again. Guest satisfaction is our top priority, and your feedback helps us improve. We hope you might consider giving us another chance to serve you better in the future. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Satisfying but not suitable for single lady.
I was allowed to check in two hrs earlier as mentioned in the rules. Staff was cooperative. Room was specious and clean so also toilet. Complimentry breakfast was not served. Teamaker was not provided. Bedsheet was stained. Being a single lady on official tour, I was stunned to find that unmarried couples are provided rooms on hourly basis.
Room: Executive Room
Hotel Akshaya
Thank you, Ms. Sandhya Edlabadkar, for your feedback. We’re happy you found the room clean, spacious, and appreciated the early check-in and cooperative staff. Regarding breakfast — as per your booking voucher, you opted for the Room Only category. Complimentary breakfast is provided only for bookings that include it. Also, tea makers are not available in any of our rooms, but hot beverages can be ordered through room service. We regret the stained bedsheet and have informed our housekeeping team to ensure better checks moving forward. Concerning your safety concern: We strictly follow all legal norms and allow rooms only to consenting adults with valid ID proof. Their relationship — whether friends, colleagues, or relatives — is not something we are authorized to verify. However, we assure you that the safety and comfort of solo women travelers is a top priority at our hotel. Thank you for your valuable input. Warm regards, G.Mohan Prasad Proprietor, Hotel Akshaya
Ram Nagar
Beach Road
Maharani Peta
Maharani Peta
Dr NTR Beach Road
Gudepuvalasa
Araku Valley
Chipurupalle
Tuni
Seethammadhara
Rushikonda
Gajuwaka
Gajuwaka
Asilmetta
Jagadamba Junction
Pandurangapuram
Dwarkanagar
Rushikonda
Dabagardens
Asilmetta
Ram Nagar
Gajuwaka
BHPV TWP
Gajuwaka
Sheela Nagar
Bheemili
Dwarkanagar
Railway New Colony
Dabagardens
