Hotel Akshaya

Hotel Akshaya has replied on Thu Sep 04 20:23:13 IST 2025

Thank you, Aditi Manoj Kalamkar We are truly delighted to know that you had a wonderful experience with us. Your kind words about our staff and service mean a lot to the entire team. At Hotel Akshaya, we always strive to create a welcoming and comfortable stay for our guests, and it’s very encouraging to know that we could exceed your expectations. Warm Regards, G. Mohan Prasad Proprietor,Hotel Akshaya

Hotel Akshaya has replied on Thu Sep 04 20:24:13 IST 2025

Thank you, Vineeth Morais We sincerely regret to hear about your experience. Please accept our apologies for the inconvenience you faced. Guest comfort and satisfaction are our top priorities, and we take your feedback very seriously. We will immediately look into the issues you mentioned and ensure corrective measures are taken to avoid such experiences in the future. Warm Regards, G. Mohan Prasad Proprietor,Hotel Akshaya

Hotel Akshaya has replied on Thu Sep 04 20:24:44 IST 2025

Thank you, Upendra Kumar Pandey We are sorry to learn about your unpleasant experience during your stay. Please accept our sincere apologies for the inconvenience caused. Cleanliness and guest comfort are extremely important to us, and your feedback has been shared with our housekeeping team for immediate corrective action. We truly value your feedback as it helps us improve, and we hope to serve you better on your next visit. Warm Regards, G. Mohan Prasad Proprietor,Hotel Akshaya

Hotel Akshaya

ear Rakesh Rao, We are truly sorry to hear about your recent experience and sincerely apologize for the inconvenience you faced. Cleanliness and guest comfort are our top priorities, and we regret that we fell short during your stay. Please rest assured that we are taking immediate steps to thoroughly inspect and improve the room conditions to ensure such issues do not occur again. We would appreciate the opportunity to make it right for you—please feel free to contact us directly and we will do our best to resolve this to your satisfaction. Thank you for your feedback. It helps us improve. Warm regards, G. Mohan Prasad Proprietor, Hotel Akshaya Your Host at the Coast

Hotel Akshaya has replied on Sat Jul 05 12:23:26 IST 2025

Thank you, Lohith Edara, We truly appreciate your kind words and are glad to hear that you had a pleasant stay with us at a reasonable price. It’s great to know that you found our amenities better than many higher-priced options and that the food met your expectations. Your feedback encourages us to continue offering good value and comfort to all our guests. We look forward to welcoming you back soon! Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya

Hotel Akshaya has replied on Sat Jul 05 12:25:02 IST 2025

Thank you, Rao Kvsa, We’re happy to hear that you found value in your stay and appreciated the service provided by our staff. We're also glad your overall travel experience with MakeMyTrip, including flights and accommodation, was smooth and cost-effective. We look forward to hosting you again on your next visit to Visakhapatnam! Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya

Hotel Akshaya has replied on Sat Jul 05 12:27:09 IST 2025

Dear Sreejesh Cherukott, We sincerely apologize for the delay you experienced during check-in. The issue with payment confirmation was unexpected and we understand how frustrating it must have been to wait after a long journey. We are reviewing our coordination process with booking platforms to ensure such delays are minimized in the future. Thank you for your patience and for bringing this to our attention. We hope to serve you better on your next visit. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya

Hotel Akshaya has replied on Sat Jul 05 12:28:11 IST 2025

Dear Gulshan Shahare, We’re truly sorry to hear that your experience did not meet expectations. We sincerely apologize for the inconvenience caused due to maintenance issues and the unavailability of breakfast. Please be assured that we are actively working on improving our upkeep standards and reviewing our breakfast service options to serve our guests better. Your feedback is important and helps us improve. We hope to get an opportunity to serve you with a much better experience in the future. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya

Hotel Akshaya has replied on Sat Jul 05 12:28:31 IST 2025

Thank you, JVS Giri, We’re truly delighted to hear that you had an awesome experience at Hotel Akshaya! It’s great to know you loved the location, found our property convenient, and most importantly, appreciated our staff's service. Your kind words motivate us to continue delivering memorable stays to all our guests. We look forward to welcoming you again on your next visit to Visakhapatnam! Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya

Hotel Akshaya has replied on Sat Jul 05 12:31:38 IST 2025

Dear Gurumurthy Bor, We’re sorry to hear about your concern. Kindly note that messages regarding bookings made through MakeMyTrip are usually sent directly by the platform and not by us. We believe there may have been a misunderstanding, and regret that it resulted in a 1-star rating. If there was any inconvenience caused during your stay, we’d appreciate the opportunity to understand and improve. Guest satisfaction is our priority, and your feedback is valuable to us. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya

Hotel Akshaya has replied on Sat Jul 05 12:32:53 IST 2025

Thank you, Syed Arifuddin, We’re glad to hear that you found our location convenient and appreciated the quality of the room as well as the responsiveness of our staff. We sincerely apologize for the odd smell you experienced in the room and corridor. We are currently addressing this with our housekeeping team to ensure all areas remain fresh and pleasant for our guests. Your feedback is valuable and helps us improve. We look forward to welcoming you again with an even better experience. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya

Hotel Akshaya

Dear BLN Swamy, Thank you for taking the time to share your detailed feedback. While we’re glad you appreciated our hotel’s location and room service, we sincerely apologize for the discomfort you experienced during your stay. We take your comments seriously—especially regarding room cleanliness, maintenance, and bathroom standards. Immediate action is being taken to inspect and upgrade the room facilities, including the clock, furniture, and hot water system. Your input is valuable and helps us work towards providing a much better experience for our guests. We hope you will consider giving us another opportunity in the future. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya

Hotel Akshaya has replied on Sat Jul 05 12:35:18 IST 2025

Thank you, M Srinivasa Rao, We’re delighted to know you had a pleasant experience during your journey and stay. We're glad MakeMyTrip helped make your travel smooth, and we’re happy to have been a part of it! Looking forward to welcoming you again soon at Hotel Akshaya. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya

Hotel Akshaya has replied on Sat Jul 05 12:36:01 IST 2025

Thank you, Venkat Ramana, We’re glad to know you enjoyed the environment and found our staff to be good and welcoming. Your kind words mean a lot to us and encourage our team to continue delivering great service. We look forward to hosting you again soon at Hotel Akshaya! Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya

Hotel Akshaya

Dear Sangita Dhara, Thank you for sharing your feedback. We sincerely apologize for the disturbance you experienced on the night of December 25th. Guest safety and comfort are very important to us, and such behavior is not acceptable at our property. We truly regret that this incident was not reported to us immediately — had we been informed, we would have taken prompt action to resolve it. We are reinforcing our night staff monitoring to ensure such situations are prevented in the future. We appreciate your understanding and hope to have the opportunity to serve you better next time. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya