The property is well-situated near key pilgrimage spots like Ram Janmabhoomi and Saryu Ghat, making it convenient for visitors. Some guests found the staff helpful and supportive. However, numerous reviews indicate significant issues with cleanliness, service, and facilities. Complaints about noisy rooms, inadequate amenities, and unprofessional handling of bookings were common, alongside instances of no breakfast being served. While some guests had good experiences, others faced distressing challenges during their stay.