I have visted fabhotels here in delhi in past times but none of them were so bad in terms of cleanliness and most important the reception.
First of all we reached at around 11pm, the hotel was so difficult to find as already it was in the lane , and the lights were all off inside. The person inside was sleeping and woke up after sometime , by the time we took out luggage from cab.
Opened door, took check in .
The room’s bathroom was not clean at all, dispenser was detached and empty. Toilet was dirty. I was like okay no issues it’s just a matter of night.
Next day we asked for breakfast timings, the guy said after 10am because the chef will arrive at that time, we were getting late so we just ordered 4 teas which took almost 20-25 minutes and trust me that was the worst tea I had in my life. You can’t even call it a tea, it was just milk with water and sugar. I will attach picture also. Told the reception guy about tea but as usual no proper response.The door locks were not working properly, everything seemed too difficult to manage specially I was traveling with my parents so it kinda got embarrassing for me. At the time of check out, I again told him about tea but still got charged . Even we all didn’t consume at all. But it’s not about those 210/- rupees , it’s about the experience I had to go through just because the owner and responsible person doesn’t know how to attend guests and provide correct information.
Please guys tell the hotel owner to give correct information about hotel , services and location , don’t mis lead the guests.Thanks!
FabHotel Amar Villa has replied on Fri Nov 14 14:52:50 IST 2025
Dear Guest, we sincerely apologize for the disappointing experience you and your family faced during your stay. The concerns you raised regarding cleanliness, staff responsiveness, breakfast service, and overall hospitality are unacceptable and have been escalated to the concerned team for strict corrective action. We understand how inconvenient and embarrassing this must have been, and we truly regret falling short of your expectations. Necessary steps are being taken to ensure accurate information, improved service, and better guest experience going forward.