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Review Of Collection O Ashoka Imperial0123401234

Somalwada, Nagpur | 3.5 km drive to Dr. Babasaheb Ambedkar Nagpur Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    50 Ratings

    excellent
    20%
    very good
    26%
    average
    18%
    poor
    26%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 1
    • 4
    • 5
    • 1
    • 2
    • 2
    • 2
    • 3

    Rating Categories

    • Cleanliness3.9
    • Room3.7
    • Food3.3
    • Hospitality4.0
    • Value For Money3.5
    • Facilities2.2
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the property's clean and spacious rooms, great views from the rooftop restaurant, and its proximity to the airport. However, there are concerns around poor service, slow room response times, and limited breakfast options. Some guests highlighted issues with hot water availability and unprofessional staff behavior, which detracted from their experience but noted the nice ambiance and food quality.

    1.0

    Terrible Stay

    nandan p.

    First if all the booking was not accepted by the hotel as they said they have not collaborated with make my trip.

    Travel Month: May 2024 (3-Night Stay)

    Room: Classic

    2.0

    Poor Stay

    prashant t.

    The upkeep of the hotel is not good at all. Breakfast is not ready till 8. 30 am in the morning

    Travel Month: Dec 2023

    Room: Classic

    2.0

    Poor Stay

    deepak d.

    The room service was very poor no proper cleaning has been done breakfast has only one option

    Travel Month: Dec 2023

    Room: Classic

    5.0

    Nice rooms!

    mayur r.couple

    Rooms are too good and clean.

    Travel Month: Jan 2021

    Room: Suite (4X)

    Collection O Ashoka Imperial has replied on Tue Jan 12 07:26:56 IST 2021

    Thank you for sharing your seamless experience, mayur rathod! we'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, rachit

    2.0

    Poor

    dr r.couple

    Staff at reception not wearing mask. No proper precautions taken for toiletries. Ac very noisy. Average
    Staff at reception not wearing mask. No proper precautions taken for toiletries. Ac very noisy.

    Travel Month: Dec 2020

    Room: Deluxe (3X)

    Collection O Ashoka Imperial has replied on Thu Dec 17 13:30:10 IST 2020

    Hi dr ruturaj kakad! we do regret the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, james!

    5.0

    Clean and tidy

    mayur r.couple

    The rooms are good, and clean! overall it is good! room service is also good.

    Travel Month: Dec 2020

    Room: Suite (4X)

    Collection O Ashoka Imperial has replied on Wed Dec 16 07:22:06 IST 2020

    Thank you for sharing your seamless experience, mayur rathod! we'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, navneet

    2.0

    Poor service

    sukesh s.business

    Deluxe room was not given at a time of checkin

    Travel Month: Feb 2020

    Room: Deluxe (3X)

    Collection O Ashoka Imperial has replied on Tue Mar 03 23:15:49 IST 2020

    We are really sorry to disappoint you, Sukesh! We always try to provide best of our services to delight our valued guests. We will share the feedback to improve it further. Regards, Suresh!

    5.0

    Excellent and value for money

    amar r.business

    I was very surprised with quality of room with such a low cost per day. I am very happy with service and will definitely stay there if plan happens for Nagpur.

    Travel Month: Jan 2020

    Room: Suite (4X)

    Collection O Ashoka Imperial has replied on Sat Feb 15 08:30:32 IST 2020

    Thanks for such a lovely review and wonderful rating, Amar Rajput! We will always strive to keep up with your expectations in future. Give us another chance to host you soon) regards, Pravin

    4.0

    Prime location

    deep.loyalty-iconbusiness

    Location is very near to airport in a good area that is Manish Nagar. New hotel good staff.

    Travel Month: Jan 2020

    Room: Deluxe (3X)

    Collection O Ashoka Imperial has replied on Fri Jan 31 13:05:08 IST 2020

    Great to hear this, deep! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Amit!

    2.0

    So so hotel, stay near to airport

    sultan h.loyalty-iconbusiness

    Hotel is good, rooms are very spacious. But service rating is 0/10. Restaurant 0/10. Cleanness 2/10.

    Travel Month: Jan 2020

    Room: Suite (4X)

    Collection O Ashoka Imperial has replied on Sun Jan 19 12:02:48 IST 2020

    Thanks for your valuable time to write a review, Sultan. We'll strive to ensure your next stay with us is more comfortable and relaxing. Looking forward to welcome you soon. Regards, Ravi!

    4.0

    Lovely stay

    manish j.business

    Yummy restaurant food and very close to airport.

    Travel Month: Dec 2019 (4-Night Stay)

    Room: Suite (4X)

    Collection O Ashoka Imperial has replied on Sun Jan 19 23:14:04 IST 2020

    Thank you for your appreciation, Manish! We hope to give you a consistent service every time. Regards, Rahul

    4.0

    Very good

    burgul g.couple

    For one night transit, very good stay

    Travel Month: Jan 2020

    Room: Suite (4X)

    Collection O Ashoka Imperial has replied on Sun Jan 05 13:21:49 IST 2020

    Hey Burgul, glad to hear your review. We are so happy that you liked our services. Regards, Sakshi!

    4.0

    Short and nice stay

    kunal j.business

    Rooms are clean and nice. Stayed there for one night only but it was value for money for 4X suit cost. Restaurant ambiance is also cool. Staff alertness is bit lacking though. I would suggest it as good to stay place.

    Travel Month: Dec 2019

    Room: Suite (4X)

    Collection O Ashoka Imperial has replied on Sat Dec 28 20:24:54 IST 2019

    Thank you for your rating and valuable feedback, Kunal! We've duly noted your feedback and ensure better stay in the future. Regards, Rahul

    3.0

    Not value for money

    medha d.loyalty-iconfamily

    I stayed for a night with my family and the room they've provided was very small as per the budget. Breakfast was also very average, having only 3 options. I would rate 4 on 10.

    Travel Month: Dec 2019

    Room: Deluxe (3X)

    Collection O Ashoka Imperial has replied on Thu Dec 26 23:05:21 IST 2019

    Hi, Medha! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay is. Regards, Rahul

    1.0

    Very poor

    rajan p.group

    Hotel service is very poor I Am not stay next time

    Travel Month: Dec 2019 (5-Night Stay)

    Room: Suite (4X)

    Collection O Ashoka Imperial has replied on Mon Dec 16 15:46:58 IST 2019

    Hi Rajan, sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Pallavi!

    2.0

    Pathetic hotel

    saurabh d.family

    As we do check in they provide us wrong room the room was not as per standard and they don't have any alternative for that as the hotel was full hot water facility is not in room need to call reception after 1 hour you get know that their is no hot water only reception is trying to solve issue but they are not best in that.

    Travel Month: Dec 2019

    Room: Deluxe (3X)

    Collection O Ashoka Imperial has replied on Sat Dec 14 14:06:06 IST 2019

    Sorry for the hassle you faced, Saurabh! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Mahesh!

    2.0

    Breakfast free, still charged

    danish h.loyalty-icon

    The booking included complimentary breakfast, however, we were charged for our breakfast for one day, and the other day we checked out early morning so we weren't given any breakfast.

    Travel Month: Nov 2019

    Room: Deluxe (3X)

    Collection O Ashoka Imperial has replied on Wed Dec 11 12:01:05 IST 2019

    Sorry for the discommode, danish. We understand that we re not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Rajendra!

    4.0

    Good hotel

    mohd h.solo

    Hotel was nice and room was also good. Overall good experience.

    Travel Month: Nov 2019

    Room: Suite (4X)

    • user photos
    • user photos

    Collection O Ashoka Imperial has replied on Tue Dec 03 13:01:08 IST 2019

    Hey Mohd, glad to hear your review. We are so happy that you liked our services. Regards, Akanksha!

    2.0

    Good behaviour of staff but bad service

    keyur s.loyalty-iconbusiness

    You have to call them to turn on hot water supply to your room. For both days I had an early start. I got delayed by 15-20 minutes because I had to wait for hot water. The person will turn it on your request and will have to come to your room to check- terribly unprofessional. I was checking out at 6:45 min. The bill was not issued because no staff was available. This place doesn't give you feeling of a hotel at all.

    Travel Month: Nov 2019

    Room: Suite (4X)

    Collection O Ashoka Imperial has replied on Sat Nov 30 12:11:44 IST 2019

    Something like this shouldn't have happened, Keyur! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary so that such issues don't get repeated again. Regards, Jamil!

    2.0

    Poor Stay

    manmeet s.

    Not recommend to any one.

    Travel Month: Nov 2019

    Room: Deluxe (3X)

    Collection O Ashoka Imperial has replied on Thu Nov 28 11:27:45 IST 2019

    Hi Manmeet, we're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Rajendra!

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