The property is well-located near public transport and eateries, making it convenient for travelers. However, reviews highlight poor maintenance, unclean rooms, and a lack of basic amenities like toiletries and drinking water. Many guests reported issues with the AC, power outages, and overall cleanliness, describing torn linens and unsanitary conditions. While the staff received some praise, service issues and room maintenance were significant drawbacks, making for a disappointing experience for several visitors.