I Kunwar Singh, booked a hotel through MMT in Jodhpur (Ashish Villa Guest House). The room category I booked was a deluxe room with included Air Conditioner. Kindly refer to the attached screenshot However today (24 Feb 2018) when I tried to start my room A. C, the hospital staff told me that the room you have booked is a "Non A. C Room" This is really shocking and pathetic experience. Right now I am bound to sleep in a Non A. C room with my family even after paying for a A. C room Why this communication gap between you and the hotel owner **** my trip This is not at all acceptable. Kindly check this concern with extreme high priority, penalized the hotel and give me my money back And I need refund within couple of days Regards ,. Kunwar Singh. M - 9891773238 / 9540442226