I chose ALA Beach Resort to celebrate my baby’s 7th birthday, but it turned out to be a huge disappointment.
Rooms & Cleanliness:
The room was full of insects, and it was clear that no proper pre-check or cleaning validation was done before check-in. The TV was not recharged, and even the fans were not working properly. The table fan made a constant loud “dab dab” noise, and when I requested a replacement, they refused, saying rooms were full. For a room costing this was completely unacceptable — we couldn’t even sleep peacefully.
Dining Experience:
The in-house dining service was terrible. The staff were rude on calls, and though the menu mentioned “Round the Clock” service, the listed items were never available. I ordered bread and omelet for my kids, but they first refused, saying the kitchen was “busy.” After repeated requests, they served it two hours later — something I’ve never experienced anywhere before.
Decoration
For my child’s birthday, I was directed to an in-house decorator. He shared sample images over WhatsApp, but the actual decoration was nowhere close to what was promised.
Overall, this resort seriously lacks basic hospitality, maintenance, and integrity. I would not recommend ALA Beach Resort to anyone looking for a comfortable or family-friendly stay.