Hotel Surya

Room very dirty, bathroom like a gutter, room fan are fully covered by dust. Light very low Hotel phone not working. Location are also bad

Lights were not proper inside the room. Hot water was not available.

We stayed there for 2 nights, in the morning when we complained about the dirty washroom and bedsheets, the receptionist offered us an AC room in a NON AC rate as we had booked a NON AC Rooms. When we cam back he gave us a smaller room with no window but we took it was an AC ROOM. But when I complained about the non functioning of AC, he said sir I said I will give you an AC Room but I never said that you can use the AC. HA. I think either he was stupid or he was playing tricks. Lets come to the room, its a good property badly managed. Dirty rooms, dirty washroom, dirty lenin. I booked an IRCTC Room in Alwar in railway station, even that government owned property was cleaner then this. Money wise it was certainly cheap, but if you are travelling with family friends or female, my suggestion would be to spend another 200-300 rs and go for some better option. Its fine with boys or single Male who are not concerned much about hygiene. The receptionist is very tricky and unprofessional, at the time of checkout I saw on lady fighting with him as he had charged her 1800, and not given dustbin and normal services even after her repeated request and she was very upset with the room. I have not paid them any heavy amount and they have clean my bathroom and bed-sheet on my request, but still the hotel needs to put their staff on clenliness. Kindly be assure that the person on the reception is typically a kind of an person you will find on Bus stand or railway station, who charge extra from people, plays tricks and are ready to fight. A big NO for people travelling with family kids or females. I wish I can visit the place with my friends and teach him a lesson ... I hope you are Reading my review Mr yusuf -

Good. Staff was very cooperative. Hotel was clean on proper location I don't get trouble to find it. Staff are very polite the always ready for help. Bathroom was good. Next time I will also enjoy to stay over there