Welcomheritage Ferrnhills Royale Palace

A getaway for couples

Vikram Sannuthi , Mar 24, 2019

Very good staff and management team. The stay was really good. The food was quiet exquisite. Amenities need improvements

Excellent Stay

Reeshab Agarwal , Feb 17, 2019

Food was tasty. Location was easy to find. Service was excellent

Good Stay

Ganesh Musale , Dec 28, 2018

Its an beautiful experience, would love to visit again.

Terrible experience

Pankaj Srivastav , Dec 27, 2018

The hotel does not offer any amenities except the room only, thats too overpriced, the choice of menu is very limited, no buffets, out of City limits, no connectivity to place, isolated location and haunted feeling, was the only guest in peak season.
No ventilation was like a closed box passing through packed corridors, no Windows.

Good

Anoop MP , Dec 26, 2018

Room, facility, location was good. Food and restaurants was average and expensive.

Good Stay

senthilnathan sridhar , Dec 25, 2018

Food is very taste but very expensive.
The room was very comfortable and big in size. Nice environment. Very peacefully.

Palace rooms

jijo oommen , Sep 27, 2018

Rooms are good, receptionist boy is not good, no manners.
The reception boy is too bad at communication, he dint have any manners to the customers, even when there was a problem in TV channels, they dint take it seriously, remaining staff were good compared to except the receptionist.

Good Stay

Surya Prakash , Jul 29, 2018

Over all good. Price was a bit high.

Good Stay

Vijay Padiyar , Jul 29, 2018

Excellent hotel but room not value for money for the tariff charged . For a slightly lower tariff, the room would be value for money.

Good Stay

Sandeep Mehta , Jul 29, 2018

A very Delight stay with a feel of royal touch.Hotel is in excellent location and a palace converted to hotel gives a true feeling of kings era.Rooms are cosy and very royal touch with old Classic wooden beds and almira's.Food is also good and specially ethnic north india cuisine.Bar is lousie and can be made better for refine the experience further.I enjoyed staying here for 2 days with family and friends.

Showing only free breakfast

SURESH K PANDYA , Jul 22, 2018

Rest all locations, food, service are very good. We enjoyed a lot during our stay update your side for the additional free lunch/ dinner provided by hotelier in the rates provided in your website for this hotel to have more celerity about package.
Wi-Fi was not proper to reach rooms network was also weak.

Good Stay

Jennifer Ro , Jul 16, 2018

Good surroundings, great retro feel.

Cool place

G Khan , Jun 22, 2018

Excellent stay, please work on the costs so I keep coming again and again with my family. Great job in maintaining a heritage.

Not all old are gold

Rohit , May 18, 2018

Vintage hotel with very basic facilities. Many a times you will find yourself as the only customer at the hotel and the vacuum starts to feel uncomfortable. Courteous staff but there's little that you can do at the hotel. Feel like a king there and do nothing.

Service is very baad

mahin , Apr 14, 2018

Seriously maan . The service we got is very baaad . The morning breakfaast is very average . And we haave to ask for each and everything what we need .

Property

Siddhartha , Jan 27, 2018

Amazing place. Feels like a dream. The service was great and the staff was courteous.

Well located but facilities need upgrade

Rakesh Aggarwal , Dec 31, 2017

The hotel is good but not great. The most bothersome was the room heating. The central heating system does not work. They provided us with two heaters and we could only use one otherwise the power tripped. One was not sufficient to heat the room at all . Food is barely average. Service was excellent, staff was excellent and they went out of their way to service you. Because it has very few rooms (19) the place always looked barren.

Highlight of the stay was

sanath , Dec 03, 2017

Lovely palace, lovely weather, lovely service, lovely ambience, lovely location. The service is amazing, the food is amazing and reasonable ... The staff, not only do they clean well, buy are very tidy themselves ... Must visit, 5stars

Poor service

Sumit Jain , Jun 26, 2017

This hotel does not justify its rating. Highly overpriced for the facilities it provides. Rooms are somewhat OK. Food was not good at all. Even a simple dish such as grilled sandwich was awful. Service was poor. Rooms did not have hot water.

Royal place to stay, excellent experience

Swagat , Jun 23, 2017

The experience was majestic, excellent ambience, not much of vegetarian option but the food is good. Loved the magical silence, place was very calm and grand, must visit place for couples. Good hospitality, chef personally came and ask for the choice of food if we want to order something which is not there in menu card they can prepare for us. Rooms could have been more clean but overall experience was awesome.