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Review Of ZoomStay Service Apartments

Bheem Nagar, Varanasi | 7.5 km drive to Kashi Vishwanath Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
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    4.3
    Excellent

    14 Ratings, 11 Reviews

    excellent
    79%
    very good
    0%
    average
    7%
    poor
    0%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 3
    • 5
    • 5
    • 1
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.4
    • Cleanliness4.6
    • Value For Money4.4
    • Food4.4
    • Facilities4.4
    • Checkin Experience4.3
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    Review Summary

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    • Very good property with clean rooms and good facilities.
    • Staff is polite and attentive, ensuring a comfortable stay.
    • Peaceful location, offering a nice escape while still being close to main areas.
    • Owners and caretakers are extremely helpful and accommodating.
    Read more

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    Positive first
    5.0

    Excellent Stay

    ravi c.family with 2 kids

    Very good property, Rooms are clean facilities are good Staff is very polite and help you the core highly recommended property

    Travel Month: May 2025 (3-Night Stay)
    5.0

    Excellent Stay

    abhishek g.

    Amazing stay. Little far from main ghats and markets, but peaceful location.

    Travel Month: Jan 2025 (4-Night Stay)
    3.0

    Average Stay

    rajani a.loyalty-icon

    The flat and rooms were good however the housekeeping staff/caretaker would just walk in unannounced at any time - sometimes not even ringing the bell in a couple of instances when we had just come back and were settling in! though the facilities mention that whatever assistance with cooking ware etc is required, would be made available but we did not get even a simple cooker despite asking multiple times! the basic amenities (soap napkins etc)for bathing were not available and had to ask a few times! we did not try any in house food option ( not sure if they actually had a facility to cook internally or were going to order from outside. Can add one more geyser facility in the other bathroom- especially when the house can facilitate 11 guests- with just 2 bathrooms and 1 geyser is not sufficient. Place is situated close to the main road and couple of food eatery options are available though we mostly ordered online or ate outside at the site we were visiting. 4. Property is pretty much at the main road in a busy street. We only stayed for a night. Rooms were small though neat- staff was polite and helpful. Breakfast options and food was good

    Travel Month: Dec 2024 (4-Night Stay)
    5.0

    Excellent Stay

    pranjal k.loyalty-icongroup

    Very good ambience and good flat for stay. The owners and caretakers were very helpful. The overall experience was amazing.

    Travel Month: Dec 2024
    1.0

    Terrible Stay

    shivam v.

    The property was good, actually very good. Good interior, clean bathroom, huge parking, well equipped kitchen with almost everything. But the problem rises when we had an electricity city. They have no backup for running the air conditioning, we couldn't slept the entire night

    Travel Month: Jun 2024

    ZoomStay Service Apartments has replied on Tue Jul 02 13:46:43 IST 2024

    Hi, We are extremely sorry for the inconvenience. Generally there is no electricity issue in varanasi. But it was one off case when the electricity department had a major issue and electricity was cut. We do have backup but running AC in all 3 rooms is not possible with that. We do.learn as we move forward. We are making arrangements to tackle such situations so that such issues are resolved. While we are apologetic for not able to make your stay best one but we are happy to know that you liked the property and other arrangements. We do look forward to host you again and we will make sure to make this one of the best for you

    5.0

    Excellent Stay

    kv p.loyalty-icongroup

    Best place to stay in varanasi, safe and secure. Care taker is nice and will take care of everything and vivek also

    Travel Month: Apr 2024 (3-Night Stay)
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    ZoomStay Service Apartments has replied on Thu Apr 25 00:54:17 IST 2024

    Thanks Praneeth for such a great review. We always strive to make everyone’s stay comfortable. Hope to host you again.

    5.0

    Perfect stay

    samarth a.loyalty-iconcouple

    The apartment is very neat and clean and has proximity to all the places. Highly recommend this place.

    Travel Month: Apr 2024

    ZoomStay Service Apartments has replied on Tue Apr 16 15:25:07 IST 2024

    Thanks for your appreciation. It was great to know that you liked our place. Hope to host you again

    5.0

    Zoom-stay review

    shreya a.family

    My family enjoyed the stay here. Rooms and spacious, washrooms are clean and the caretaker is very accommodating. It’s hardly 2 kms from railway station and reaching to assi ghat is very convenient from this place. Highly recommended if travel-ling with family.

    Travel Month: Apr 2024

    ZoomStay Service Apartments has replied on Tue Apr 16 15:23:35 IST 2024

    Thanks for your appreciation. It was great to host and your family. We look forward to host you again

    5.0

    Excellent Stay

    kumar a.business

    Excellent stay- hospitable staff, clean rooms and bathrooms, great connectivity to all areas, good access to eateries all around. Would recommend to everyone.

    Travel Month: Apr 2024

    ZoomStay Service Apartments has replied on Fri Apr 12 01:52:11 IST 2024

    Thanks for your appreciation. Delighted to have you as guest and we look forward to host you again in future

    5.0

    Best experience

    abhishek g.family

    Very good experience. Best part is the kitchen. They have fully setup kitchen. It is easy if you are travel-ling with kids and old parents and host amit is very supportive. If you ask anything he will make sure it will be there.

    Travel Month: Apr 2024
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    ZoomStay Service Apartments has replied on Fri Apr 12 01:50:54 IST 2024

    Thanks Abhishek. Words like this make our day. It was great to host you and we hope to host you again in future

    1.0

    Most unprofessional setup! room got ready after 10 p

    shashank s.loyalty-iconfamily

    We booked the stay for 2 days. We reached the place by 3. 30 however, the room was not ready and the ac installation had just started, they asked us to keep our stuff somewhere and asked us to give an hour. So we went ahead and visited a few places and came back after dinner post 9pm. To our surprise the room was not yet ready and we had to wait with our parents for another hour! worst hospitality i have ever seen. Your check-in happening 10 hours after the actual check in time!

    Travel Month: Mar 2024

    ZoomStay Service Apartments has replied on Fri Apr 05 15:07:07 IST 2024

    Hi Shashank, We are extremely apologetic for this. As you had parents and did not want to take any upper floor flat. The 1st floor flat at that movement was having the installation going on. To make sure you get the flat of your choice we had to make you wait which is not a great scenario. Please do give us another opportunity and we will make sure to make your experience wonderful.

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