I made the mistake of booking this property thinking it would be up to the standards of other VITS hotels I’ve stayed at. To my shock, it turned out to be an absolute disaster. This is by far the most pathetic property I have ever checked into.
The bedsheets were filthy, the comforter and towels looked like they hadn’t been washed in ages, and the curtains were torn. Even the windows were covered in dirt. The receptionist was outright rude and unprofessional — instead of helping, she made the whole experience worse. The rest of the staff seemed uninterested, as if they were doing us a favor by letting us stay there. And on top of everything, they ration drinking water to just 500 ml per person per day. Seriously? In a “hotel”?
VITS has completely destroyed my trust. This property has no standard, no hospitality, and no sense of what it means to run a hotel. A brand should be reliable enough that guests can book without hesitation, but this experience was the exact opposite. For me, VITS is finished – I will never stay in their properties again.
I would not speak for anyone else, but in my opinion, a far better option is to book a good property in Diu and then take a cab to Somnath. At least then you’ll get proper hospitality and value for your money.