Location was good, but the services was not good. Most of the time water was not coming in bathroom, drinking water not available. We had to ask them multiple times for every small thing, shortage of staff in the hotel so even for drinking water or a TV Remote we had to ask 5-6 times. The Behaviour of staff was fine, but services very poor and slow. Also, my mother got sick in the trip so we asked them to extent the check out time for 2 hours which is bare minimum we expected from them, but they were asking for fine of around 200 per hour. No heart for a customer's condition. After requesting a lot they gave a driver's room !! which was very suffocating and bad smelling but since my mother was not well we had not option but made her sit there on a plastic chair for 1 hour and then went to Rameshwaram station. Even while hoping to auto for the station they didnt helped us carry the luggage to the auto. Overall, i wont go back to this hotel.