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Review Of The Crown Palace

Post & Telecom Colony, Sagar

    User Rating & Reviews

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    4.1
    Very Good

    182 Ratings, 73 Reviews

    excellent
    39%
    very good
    34%
    average
    16%
    poor
    7%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 3
    • 5
    • 4
    • 5
    • 4
    • 4
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.9
    • Room3.2
    • Value For Money3.7
    • Food3.5
    • Security4.1
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    Reviews Summary

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    This property offers a cozy and well-maintained atmosphere, with spacious rooms and a great location near the railway station and shopping areas. Guests appreciated the friendly and helpful staff, as well as the tasty food options. While there were some mentions regarding basic amenities not being provided, many enjoyed their stay, praising the cleanliness and hygiene standards. The property has ample parking space and is ideal for both leisure and functions, making it a charming choice for visitors.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    sanjay k.solo

    Please note my rating for Crown Plaza in Sagar is 5. And the rating for City Centre Inn in Nizamuddin is 3

    Travel Month: Aug 2025

    Room: Deluxe

    The Crown Palace has replied on Tue Sep 09 13:07:41 IST 2025

    Dear Guest, "Thank you for highlighting our convenient location. We're glad it made your visit to the area easier and more enjoyable. We hope to be your choice of stay whenever you're in town."

    5.0

    Excellent Stay

    shanan t.family with 1 kid

    I traveled with my family and I booked the hotel through make my trip . the hotel was very neat and clean and the atmosphere was so goo I traveled with my family and I booked the hotel through make my trip . the hotel was very neat and clean and the atmosphere was so good

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Exe. Deluxe

    5.0

    Wonderful hospitality with clean and spacious ambiance

    satanand s.business

    The stay experience was truly excellent. The hotel's lawn and parking area are very spacious and well-maintained. The lobby and rooms are also very clean and tidy.

    Travel Month: Aug 2025

    Room: Deluxe

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    5.0

    Excellent Stay

    vivek k.

    room service is good, food was ok break-fast menu is not good, parking space is best staff behaviour is excellent

    Travel Month: Jul 2025

    Room: Deluxe

    4.0

    Good Stay

    vivek k.solo

    stay was nice room was neat & clean, The washroom was also very clean, and the food was good. staff behaviour was nic stay was nice room was neat & clean, The washroom was also very clean, and the food was good. staff behaviour was nice

    Travel Month: Jul 2025

    Room: Exe. Deluxe

    5.0

    Excellent Stay

    manish.

    The location is very well surrounded with greenery and green hills opposite the hotel. The hotel room was spacious and clean .Staff were also very cooperative

    Travel Month: Jul 2025

    Room: Exe. Deluxe

    5.0

    Excellent Stay

    rakesh k.couple

    every thing is excellent, but some improvements are required on canteen room servicess.

    Travel Month: Jun 2025

    Room: Exe. Deluxe

    2.0

    false claims on MMT on room size by hotel owners and shamelessly acceptin

    alkesh n.business

    property per say has good location, amenities, but services and standard of operations is pathetic, totally unprofessional and dhabha type, 1. room claimed (executive delux) on MMT as per booking is 330sq.ft but actually not as big as 200sq.ft. . on repeat follow up also no response to same was done from hotel. 2. to extent that i did show them their booking details as shown in MMT with room size and aminities and comparision with parallel hotel in sager HOTEL DIPALi , which claimed for almost same size room on MMT just 144 sq.ft. ... and has very high standards comparitively .. Check my last booking records with MMT in hotel dipali also. 3. Room did not have basic things like hot water kettle , Room service staff was ilitrate and sadly shabby dressed. Bathroom were not at all maintained. with very low water pressure which when complained was confirmed by staff that this is best as per them. the presure was as low that water jet of toilet seat was not funtional at all. out of all worse is false commitment of Room size claimed on app ....executive delux room claimed as 300+ sq ft. where rest all parallel good hotels are claiming for same size not more that 150sq.ft.. this is like making customers cheat to opt for this hotel.

    Travel Month: Jun 2025

    Room: Exe. Deluxe

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    5.0

    nice and comfort stay good experience for me

    safdar j.solo

    Nice hotel and neat and clean.good behaviour of hotel staff ................

    Travel Month: Jun 2025

    Room: Deluxe

    4.0

    Best stay @Saga

    anand d.solo

    Location is good. Easily accessible from every location of Sagar. Nice and clean property and helpful and prompt staff. Food is good as well and offers only Vegetarian food so no chance of mixup as well.

    Travel Month: Jun 2025

    Room: Deluxe

    The Crown Palace has replied on Fri Jun 20 20:45:47 IST 2025

    Dear Guest, Thank you for highlighting our convenient location. We're glad it made your visit to the area easier and more comfortable. We hope to be your choice of stay whenever you're in Sagar. "We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work. "Our staff looks forward to welcoming you back in the future!"

    5.0

    Excellent Stay

    nitin s.solo

    Very Good Location.. Staffs To Good Class Property To Stay Food Also Very Good Service Cleaning To Good

    Travel Month: Jun 2025

    Room: Deluxe

    The Crown Palace has replied on Mon Jun 09 16:57:26 IST 2025

    Dear Guest, "Thank you for highlighting our convenient location. We're glad it made your visit to the area easier and more suitable. We hope to be your choice of stay whenever you're in Sagar city.

    2.0

    Poor Stay

    prashant c.business

    it's not a home experience staying many draw backs observe fodd quality not good ,what u order u don't receive,room service very slow

    Travel Month: May 2025

    Room: Exe. Deluxe

    3.0

    Average Stay

    goutam k.couple

    Location wise the property is good. Ample parking space. Room amenities were poor. Toilet had one used towel. Had to request to provide clean towels. Only one glass for 2pax. No hot water facilities/ tea coffee provision. No safe locker. Most horrible part was restaurant. Stale food was provided. Total waste of money on food. When checking out I explained the problem with the food. To which the girl at the reception found making faces, as if nothing happened. Very odd and poorly trained staff (this girl). Still I suggest you to stay and do not order any food.

    Travel Month: May 2025

    Room: Deluxe

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    3.0

    Average Stay

    prashant s.

    House keeping staff seems very inefficient. Slow response

    Travel Month: Apr 2025

    Room: Deluxe

    5.0

    Excellent

    group

    Excellent stay, didn't expect the place to be so good. Staffs were nice and helpful, and the property both was great in all aspects.

    Travel Month: Apr 2025

    Room: Deluxe

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    The Crown Palace has replied on Fri Apr 25 12:56:58 IST 2025

    Dear Guest, Thanks so much for taking the time to leave a review for us. Our guest's feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our Hotel. Thanks for choosing to stayed with us

    4.0

    prime location

    gopal s.business

    Food was good but basic amenity like toothpaste,comb was not provided rest all good

    Travel Month: Mar 2025

    Room: Deluxe

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    5.0

    superb stay.

    kumar g.family with 1 kid

    Property is located close to railway station. stay was comfortable, staff is cordial. really enjoyed my stay.

    Travel Month: Mar 2025

    Room: Deluxe

    4.0

    Average

    richa k.family

    Washroom not proper clean and service also slow. . .

    Travel Month: Feb 2025

    Room: Semi Suite

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    5.0

    Excellent Stay

    ashish d.solo

    I was surprised to find such a good hotel in sagar we stayed in deluxe room tha room's were very neat and clean staff was very good and we did not face a single issue be it in finding the hotel or with tha staff a must stay hotel for your trip to sagar

    Travel Month: Jan 2025

    Room: Deluxe

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    The Crown Palace has replied on Fri Apr 25 12:55:31 IST 2025

    Dear Guest, Thanks so much for taking the time to leave a review for us. Our guest's feedback guides our business and helps us keep improving the service we provide. Thanks for choosing to stayed with us

    5.0

    Excellent Stay

    shakti p.family

    Stay was good location is best adjacent to shopping mall food of restaurant in hotal was good with multiple options would definitely prefer again if have any future plan in sagar

    Travel Month: Dec 2024

    Room: Deluxe

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    The Crown Palace has replied on Sat Jan 18 14:49:08 IST 2025

    Dear Guest, Thanks so much for taking the time to leave a review for us. Our guest's feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our Hotel. Thanks for choosing to stayed with us.

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