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Review Of The Borail Homes

Ambicapatty, Silchar

    User Rating & Reviews

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    4.1
    Very Good

    39 Ratings, 10 Reviews

    excellent
    54%
    very good
    26%
    average
    8%
    poor
    3%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4
    • 4
    • 4

    Rating Categories

    • Location4.4
    • Cleanliness4.5
    • Value For Money4.5
    • Food4.3
    • Facilities4.3
    • Checkin Experience4.8
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    Review Summary

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    • Spacious rooms can easily accommodate 5-6 people.
    • The property features a modular kitchen for cooking your favorite meals.
    • Bathrooms are well-maintained and clean.
    • Guests appreciate the homely, freshly cooked food that includes both vegetarian and non-vegetarian options.
    Read more

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    Positive first
    5.0

    Excellent Stay

    hitesh d.group

    The stay was really good, rooms is spacious enough for 5-6 people. Modular kitchen is available for cooking. Bathrooms are clean.The service provided was prompt and quick. Will definitely come back here for more

    Travel Month: Sep 2025

    Room: The Festive Suite - 2BHK

    The Borail Homes has replied on Thu Sep 04 09:25:49 IST 2025

    Thank you for your review Mr.Hitesh!We will be happy to welcome you in the future.

    5.0

    Outstanding Experience of Stay

    kaushalya k.couple

    As I said outstanding stay in Borail Homes at Silchar as was not getting this kind experience here, finally i got this homestay can feel the home can cook whatever as you want. and also everyone is very supporting....was great experience 😊 food is homely and fresh cooked....can feel like a home trust me.We extended our stay just because of their welcoming services. Everyone is very polite & deciplined too , I would be say rather stay in hotel stay here...will feel more comfortable,homely and superb. and you can cook by own and u can order it too will get homely made fresh food veg & non veg both are available. i will always book this homestay only from now awards...its very very spacious stay , beautiful view with comfort stay.

    Travel Month: Jun 2025 (6-Night Stay)

    Room: Boutique Room with City View - Luxury Homestay

    The Borail Homes

    Thank you so much ma'am🙏 Hope you will visit again ☺️

    5.0

    Excellent room and good service

    nirban l.family with 1 kid

    Homestay was very good...clean rooms, beautiful view from windows. Food was totally homely type. most important... staff members were excellent in everything... Thanks for your hospitality.... we are very very happy 😁😌

    Travel Month: Jun 2025

    Room: The Festive Suite - 2BHK

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    The Borail Homes

    Thank you so much sir 🙏. Hope you will visit again 😌

    4.0

    Good place to sta

    vicky c.couple

    Rooms is excellent 👍 but only the negative point is there's no Menu and option for food,overall location and Rooms and services are excellent 👍👍👍

    Travel Month: May 2025

    Room: Boutique Room with City View - Luxury Homestay

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    The Borail Homes has replied on Tue Oct 14 10:27:09 IST 2025

    Thank you for your review Mr. Vicky. We will be happy to welcome you in the future.

    3.0

    Average Stay

    malikjan.loyalty-icon

    the property service staff is nice ,but the managing staff & the other facilities are not organised, rooms& room services are nice 👍

    Travel Month: Dec 2024

    Room: Boutique Room with City View - Luxury Homestay

    5.0

    Value for money

    munindra k.loyalty-iconbusiness

    Was a nice stay. Large rooms with good hospitality. Nice friendly behaviour of all the staffs and managers

    Travel Month: Nov 2024

    Room: The Festive Suite - 2BHK

    5.0

    Good stay, staffs were cooperative.

    pooja s.family

    I had a very good stay, visited borail for 3 times in one month. The staff were cooperative. Thanks.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Boutique Room with City View - Luxury Homestay

    1.0

    Worst experience and totally unprofessional, save yourself from choosing it

    himanshu k.loyalty-iconbusiness

    Staying at this property was the worst decision i might have taken till now for travel. it took 1 hour and 15 mins. For the reception lady to check us out, which would have almost costed me my flight. Thirdly, i had requested for airport transfer, for which the property arranged and took money. However, even after delaying me 1. 5 hours and not providing invoice, the driver stopped car at fuel station and asked to provide additional money which we did from our pockets above what we paid to hotel. After much of back and forth with hotel, they paid us the money back. Fourthly, these people are liars, as after fiddling and delaying checkout for invoice, the lady promised to courier the same and then took our addresses. Once we flew back reached guwahati the hotel team told we can't provide invoice. Even if you're out of options available in silchar, my simple and goodwill suggestion to you is instead of going for this property please go for a decent homestay.

    Travel Month: Jun 2024

    Room: Boutique Room

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    The Borail Homes has replied on Thu Jun 20 13:30:06 IST 2024

    Dear readers, If you have come across this review let me assure you that it’s written in complete selfishness to weaponise the power of reviews to fulfil an unjustified spite and try and hurt a small business. Let me tell you exactly what happened. This booking was made through Make My Trip and hence the payment was made online to MMT directly, against which MMT provides an invoice. On our end too we get a voucher from MMT. Just like when you place an order on amazon and get an invoice from amazon as opposed to getting it from the seller directly. It is ILLEGAL to create two invoices against the same bill and thus we as a property cannot issue a separate invoice to the customer, which will then have a separate invoice number and create a discrepancy on the GST & Income Tax records. This was communicated clearly and precisely to the guest. Following which he continued to argue with the Front Office Lady causing his own delay. From our end, the check out for MMT guests takes no time as all formalities are done during check in and guests can simply inform the Reception desk and leave immediately. Secondly, the transportation arranged was not from the property but from a third party vendor that the guest arranged on his own. We had absolutely no involvement in this. He had requested transportation from the hotel, but as all in house vehicles were busy for that day, this request was denied. He then proceeded to book a third party vehicle of his own. So all accounts of his problems with the transportation are irrelevant. Thirdly, in order to help the guest to our best, we did go out of our way and courier the hardcopy bill all the way to Mumbai from Assam. It is rather dis-heartening to see such petty attempts being made to bully businesses in the service industry unjustly. However this is not our rodeo, we have set up Borail Homes with incredible love in our very small and loved town and have catered each time to the highest standards possible, please check our other reviews. We will not let a bully cower us down without reason.

    5.0

    Very good and neat room

    sourav c.loyalty-iconfamily

    The room was very clean and well maintained. The location is perfect and the room is having all the necessary requirements.

    Travel Month: May 2024 (3-Night Stay)

    Room: The Festive Suite - 2BHK

    The Borail Homes has replied on Fri May 24 17:55:39 IST 2024

    Thank you for your review Mr Sourav! We will be happy to welcome you in the future.

    5.0

    Excellent

    subhadip b.loyalty-iconcouple

    It was really a nice stay. The suite was so good and very clean. The staff behaviour was also nice. Ambience was awesome.

    Travel Month: May 2024

    Room: Boutique Room

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    The Borail Homes has replied on Fri May 24 17:56:32 IST 2024

    Thank you for your review Mr Bhattacharjee.

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