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Review Of Sapphire Mansion

Khandalkar Ali, Alibaug | 1.3 km drive to Varsoli Beach

    User Rating & Reviews

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    3.9
    Very Good

    171 Ratings, 82 Reviews

    excellent
    47%
    very good
    21%
    average
    16%
    poor
    6%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 3
    • 5
    • 1
    • 3
    • 1
    • 2
    • 5
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness4.2
    • Value For Money4.0
    • Food4.1
    • Facilities4.2
    • Checkin Experience4.1
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    Review Summary

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    • Good Ambience and cozy rooms appreciated by guests
    • Friendly and helpful staff ensure a welcoming experience
    • Clean and hygienic property with good maintenance
    • Convenient location, near Varsoli beach for easy access
    Read more

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    Positive first
    5.0

    Excellent Stay

    shubham n.couple

    good stay and the ambience. Co friendly staff

    Travel Month: Oct 2025

    Room: Deluxe Room

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    1.0

    Terrible Stay

    swapnil y.family with 1 kid

    very wrong choice of property to stay. 1. very difficult to find the location, that to a property looked like haunted place. 2. Staff not at all professionals place dnt felt secured. 3. no food nothing. you have to order from Swiggy or zomato. 4. Price too too high for stupid property. 5. I left the place and booked myself elsewhere. soory but waste of money. they need to improve.

    Travel Month: Oct 2025

    Room: Deluxe Room

    Sapphire Mansion

    Dear Mr. Swapnil, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience at Sapphire Mansion didn’t meet your expectations. However, we would like to clarify that the property is correctly listed on Google Maps with visible on-site signages, and our professionally trained staff are available 24/7 to assist guests. We also have an in-house restaurant that serves freshly prepared meals to all guests, ensuring they don’t have to depend on external delivery options. We take guest comfort and security very seriously, and your feedback has been shared with the team to ensure communication and check-in support are even smoother. We hope you’ll consider visiting again so we can provide you with the true experience our guests usually enjoy. Warm regards, Sapphire Mansion by Team Vintara Stays

    5.0

    Excellent Stay

    prabhanjan k.couple

    Good service and ambience.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Sapphire Mansion has replied on Thu Oct 16 12:52:55 IST 2025

    Dear Mr. Prabhanjan, Thank you so much for your wonderful feedback! We’re delighted to know you had an excellent stay at Sapphire Mansion and enjoyed our service, ambience, and facilities. Your appreciation truly motivates our team to keep delivering great experiences to every guest. We look forward to welcoming you again soon for another comfortable and memorable stay! Warm regards, Sapphire Mansion by Team Vintara Stays

    3.0

    Average Stay

    meet m.group

    The stay was average with roof constantly making noise due to rain which was not convenient at all and disturbing sleep. The food was also poor but the staff was cordial.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Sapphire Mansion has replied on Tue Aug 26 11:21:18 IST 2025

    Dear Meet Mehta, Thank you for sharing your feedback. We sincerely apologize that the noise from the roof and the food quality affected your stay. We appreciate your note about our cordial staff and will review the property maintenance and food services to ensure a more comfortable experience for our guests in the future. We value your input and hope to provide a better stay next time. Warm regards, Team Vintara Stays

    4.0

    Good Stay

    mansi r.couple

    Overall experience was good, rooms were cozy and clean, all basic things were provided, but there were so many mosquitoes, we booked balcony room so that we can sit outside to chill, but there so were so many mosquitos.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Sapphire Mansion has replied on Tue Aug 26 11:21:01 IST 2025

    Dear Mansi Raut, Thank you for sharing your feedback. We’re glad to hear that you found the rooms cozy, clean, and well-equipped. We sincerely apologize for the inconvenience caused by mosquitoes on the balcony and have taken steps to improve pest control to ensure a more comfortable outdoor experience. We appreciate your feedback and look forward to welcoming you again for a more pleasant stay. Warm regards, Team Vintara Stays

    3.0

    Average Stay

    anand a.group

    Rooms is very small , pool timing till 6 pm only , on demad they allow us till 7:30 , overall experience is average.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Sapphire Mansion has replied on Tue Aug 26 11:20:44 IST 2025

    Dear Anand Awtade, Thank you for sharing your feedback. We apologize that the small room size and limited pool timings affected your overall experience. We appreciate your comments regarding the pool flexibility, and we will review our facilities to improve guest convenience in the future. We value your feedback and hope to provide a better experience on your next visit. Warm regards, Team Vintara Stays

    3.0

    Average Stay

    neelam s.

    Location was too interior and nothing was near by. Food was average. No options were available for breakfast. We were forced to have poha

    Travel Month: Jul 2025

    Room: Deluxe Room

    Sapphire Mansion has replied on Tue Aug 26 11:19:58 IST 2025

    Dear Neelam Shinde, Thank you for sharing your feedback. We sincerely apologize that the location and limited breakfast options affected your stay experience. We understand your concerns and are reviewing our food offerings to provide more variety and choice for our guests in the future. We appreciate your input and hope to provide a better experience on your next visit. Warm regards, Team Vintara Stays

    5.0

    excellent

    sumeet w.group

    good service economical asthetic property

    Travel Month: Jul 2025

    Room: Deluxe Room

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    Sapphire Mansion has replied on Tue Aug 26 11:19:30 IST 2025

    Dear Sumeet Wagh, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our good service, economical rates, and aesthetic property. It’s great to know that all aspects of your stay met your expectations. We look forward to welcoming you again for another enjoyable stay! Warm regards, Team Vintara Stays

    5.0

    Excellent Stay

    priti p.couple

    The property is beautiful. The staff is very good and welcoming. Facilities were really upto the mark. The food was really good. There were no issues at all. Had the best time in Alibaug. Would give a 10/10 rating.

    Travel Month: Jul 2025

    Room: Deluxe Room

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    Sapphire Mansion has replied on Tue Aug 26 11:19:07 IST 2025

    Dear Priti Phatak, Thank you for your wonderful feedback! We’re thrilled to hear that you had the best time in Alibaug and enjoyed the beautiful property, welcoming staff, excellent facilities, and delicious food. Your 10/10 rating truly motivates us to keep delivering exceptional experiences. We look forward to welcoming you again for another memorable stay! Warm regards, Team Vintara Stays

    5.0

    Excellent Stay

    khushal j.group

    Amazing stay amazing people everything was perfect specially mr amit and mr tuntun

    Travel Month: Jun 2025

    Room: Deluxe Room

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    Sapphire Mansion has replied on Tue Aug 26 11:18:49 IST 2025

    Dear Khushal Jain, Thank you for your wonderful feedback! We’re delighted to hear that you had an amazing stay and enjoyed our services. It’s especially great to know that Mr. Amit and Mr. Tuntun made your experience memorable. We look forward to welcoming you again for another perfect stay! Warm regards, Team Vintara Stays

    5.0

    Should consider for stay its a beautiful place

    hritika g.couple

    It was very cozy and and very friendly staff

    Travel Month: Jun 2025

    Room: Deluxe Room

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    Sapphire Mansion has replied on Tue Aug 26 11:18:29 IST 2025

    Dear Hritika Gharpurkar, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the cozy atmosphere and found our staff friendly and welcoming. It’s great to know that the facilities and overall stay met your expectations. We look forward to welcoming you again for another enjoyable stay! Warm regards, Team Vintara Stays

    5.0

    Excellent Stay

    shayma k.solo

    superb property clean hygienic rooms were super comfortable. highlight was the pool and the beautiful corridor. homely food made by the care taker. staff was super supporting.

    Travel Month: Jun 2025

    Room: Deluxe Room

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    Sapphire Mansion has replied on Tue Aug 26 11:18:11 IST 2025

    Dear Shayma Khan, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the clean and hygienic rooms, comfortable stay, pool, and beautiful corridor. It’s great to know that the homely food and supportive staff made your experience even more enjoyable. We look forward to welcoming you again for another memorable stay! Warm regards, Team Vintara Stays

    3.0

    Average Stay

    aniket m.family with 1 kid

    Good food, staff is also good, but my son suffer from omit and they forcefully ask me to pay extra amount which is also high and also ask to take that bedsheet with us, this can be clean by wash, first time I saw this type of behavior

    Travel Month: Jun 2025

    Room: Deluxe Room

    Sapphire Mansion has replied on Tue Aug 26 11:17:39 IST 2025

    Dear Aniket M Mahajan, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused regarding the extra charges and bed linen issue, and understand how upsetting this experience must have been. Following your stay, we have addressed this with our team to ensure more considerate and transparent handling of such situations in the future. We’re glad to know you enjoyed the food and found our staff generally good, and we will continue working to improve all aspects of guest experience. Warm regards, Team Vintara Stays

    5.0

    Alibag

    nilesh s.couple

    having good time with partner

    Travel Month: Jun 2025

    Room: Deluxe Room

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    Sapphire Mansion has replied on Tue Aug 26 11:17:07 IST 2025

    Dear Nilesh Sahare, Thank you for your wonderful feedback! We’re thrilled to hear that you had a great time with your partner and enjoyed all aspects of your stay, from facilities to cleanliness. We look forward to welcoming you again for another memorable stay! Warm regards, Team Vintara Stays

    5.0

    Excellent Stay

    nilesh s.couple

    having good vibes at hotel.. couple friendly

    Travel Month: Jun 2025

    Room: Deluxe Room

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    Sapphire Mansion has replied on Tue Aug 26 11:16:40 IST 2025

    Dear Nilesh Sahare, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the good vibes at our property and found it welcoming. It’s great to know that all aspects of your stay, from facilities to cleanliness, met your expectations. We look forward to welcoming you again for another enjoyable stay! Warm regards, Team Vintara Stays

    5.0

    Excellent Stay

    siddhesh g.solo

    The team at the Restaurant went above and beyond to provide us with the best dining experience ever! ...

    Travel Month: Jun 2025

    Room: Deluxe Room

    Sapphire Mansion

    Dear Siddhesh Gharat, Thank you for your wonderful feedback! We’re thrilled to hear that our restaurant team went above and beyond to make your dining experience memorable. It’s great to know that you enjoyed the cleanliness, facilities, and overall value during your stay. We look forward to welcoming you again for another excellent experience! Warm regards, Team Vintara Stays

    1.0

    Terrible Stay

    vishal p.family with 2 kids

    The property was good, but they didn't have a generator when the power went out. The manager was very incompetent,

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room

    Sapphire Mansion has replied on Tue Aug 26 11:15:50 IST 2025

    Dear Vishal Patil, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused due to the power outage and lack of a backup generator. We understand how frustrating this must have been, and we regret that the service provided did not meet your expectations. Following your visit, we have reviewed our power backup systems and staff training to ensure uninterrupted services and better management during emergencies in the future. Your feedback helps us improve, and we are committed to preventing such issues going forward. Warm regards, Team Vintara Stays

    2.0

    Poor Stay

    antara p.group

    No security at the property.We were forced to leave our room open because they didn't have the keys to lock it from outside.Would not recommended.

    Travel Month: May 2025

    Room: Deluxe Room

    Sapphire Mansion has replied on Tue Aug 26 11:15:32 IST 2025

    Dear Antara Pandita, Thank you for sharing your feedback. We sincerely apologize for the security issues you experienced during your stay and understand how concerning this must have been. Following your visit, we have implemented stricter security protocols and ensured that proper locking mechanisms are available for all rooms to provide a safe and comfortable stay for our guests. Your feedback is invaluable in helping us improve our services. Warm regards, Team Vintara Stays

    1.0

    Nothing additional to share, very bad experience.

    anant r.family

    The room and property at this place are very small in size which is like a lodge. One can get very Good Hotel in Alibaug for this much Money. I am very Sad to make the Booking with you this time.

    Travel Month: May 2025

    Room: Deluxe Room

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    Sapphire Mansion has replied on Tue Aug 26 11:14:59 IST 2025

    Dear Anant Rakhe, Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations, and we understand your disappointment regarding the room size and overall facilities. Following your visit, we are reviewing our property standards and amenities to ensure a more comfortable experience for future guests. Your feedback is valuable and will help us make necessary improvements. Warm regards, Team Vintara Stays

    5.0

    Value for Money.

    jimmy q.family with 1 kid

    The staff were hard working and did their best. The place was pretty decent, except for the smell of dried fish. Overall our stay was wonderful.

    Travel Month: May 2025

    Room: Deluxe Room

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    Sapphire Mansion has replied on Tue Aug 26 11:13:53 IST 2025

    Dear Jimmy Quadros, Thank you for your wonderful feedback! We’re glad to hear that you had a wonderful stay and appreciated the hard work of our staff. We sincerely apologize for the inconvenience caused by the smell of dried fish and have taken steps to ensure better freshness and ventilation in future. We look forward to welcoming you again for another enjoyable stay! Warm regards, Team Vintara Stays

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