Guests have mixed feelings about their stay at this property. While the location is praised, many found the service and amenities lacking, describing the staff as unprofessional and inexperienced. Issues like mosquito infestations, poor room conditions, and inadequate hygiene standards are frequently mentioned. On the brighter side, some appreciated the guided tours to Sangam and the tasty food offered. The ambience and cultural programs were also highlighted positively, but overall, many felt their experience didn't match the high prices.