Radisson Hotel Gwalior

Staff behaviour was worst. Illiterate fellows was there, no manners and doesn’t feel like it’s five star hotel.

My overall experience at Hotel Radisson, Gwalior was quite disappointing. The service was very poor — we had to wait for almost half an hour for an extra bed, but it was never provided. The dinner experience was also bad — the food was tasteless and the service extremely slow. During checkout, the reception staff seemed confused and took nearly half an hour to complete the process. Altogether, it was not a pleasant stay, and I would not like to stay here again.

I booked this property 10 days prior and requested for early checkin at 12 but i got the access for first room at 2:40 and second room at 3:20 around. Room was lack in basic amenities like body wash, iron and board, dental kit, mini bar and after calling several times on front desk they provided things so late. They completely ruined my anniversary celebration. They did not fulfilled any of my request. Manager was not available and head chef’s were the manager of the day. I discussed these points with them and they promised me to make a call to inform me the status of my complaint but i did not received any call yet.

Room clean and spacious though a little more congested. Food average and special to mention about that.

THE EV CHARGING POINT WAS NOT WORKING. I HAD AN EV AND HAD BOOKED THIS HOTEL BECAUSE THE EV CHARGING SHOWED THAT THUIS PLACE HAD AN EV CHARGER. DESPITE REPEATED REQUESTS, THE EV CHARGER DIDNT WORK AND I HAD TO GO OUT IN THE NIGHT TO GET MY CAR CHARGED. THERE WAS WATERLOGGING IN THE BATHROOM. THE NIGHT MANAGER WAS DIDNOT ATTEND TO OUR REQUEST.

In my entire life I’ve not seen this kind of shameless hotel. The ratings shown on mmt and else where are bogus and purchased. Actual rating should be not more than 1 star. Cleanliness zero, service zero, staff etiquette Zero. Room service and housekeeping big zero

It was a good experience, located at Citye Centre area- close to market, delicious eateries. In gouse resturant also good. Gave 4 only because when I compared to other Radisson I felt it could have been better.

Hi that was awesome hospitality and excellent chain of hotel’s

very good hotel, clean ,& stop behaviour is very good. bathroom is very clean, Room is very good also.

AC controller not properly functional TV was not smart In brief the five star facilities not provided felt like a four star hotel

Excellent Rooms. Quick and great service. The staff was very polite and skilled. The quality of food is to die for. Wonderful stay. Thank you, Team Raddisson.

excellent food with top class services by the hotel staff always with a smile and eager to serve attitude.

Excellent stay food and ambience

Prime location, supportive staff and outstanding hospitality. It’s value for money

Housekeeping and in room service was average but food was excellent

it's was excellent experience given by hotel staff everything was perfect i highly recommend everyone to stay in radisson

The location is in the Center of the city. Clean facility. staff was courteous. Overall a very good experience.

the stay was very comfortable, booking helped immensely, and it was hassle free experience. looking forward for more the stay was very comfortable, booking helped immensely, and it was hassle free experience. looking forward for more.

Location is good but hotel depends on good service i am disappointed by late service of staff mostly room service bell-boy restaurant waiters all need to be improvised

smelly room, Ac not proper work, I told reception many time but no response, I have stayed there before as well. At that time also there was a similar problem. It was also reported in the news once but the hotel did not take it seriously. I thought everything would have been alright by now. But they have tarnished the name of the hotel. These people are spoiling the name of 5 star hotels