Food was really worse. It was comparable to line dhabas where you will prefer to eat dal chaval only. There new menu looks like as if its a straight copy from some top class hotel but cooking seems to be done by a third class cook. Also i was given the same suite room in which i had stayed almost 1 and a half year ago and issues i had at that point of time were still persisting. No hot water, dirty floor and broken mesh window. They are selling suite room with such a terrible condition and charging sky for it. The room was finally changed when i lambasted at them. But to be frank all mpt hotels are in sorry state of affairs be it champak pachmarhi, gwalior tansen, shivpuri, choral or pal-ash because they are govt run hotels. I have stayed in all of them. I will never stay in mpt anymore unless there is an emergency. please note they also give second preference to guests coming
MPT Palash Residency, Bhopal has replied on Thu Apr 04 14:01:37 IST 2024
We deeply apologize for the disappointing experience you encountered during your stay. Your feedback regarding the food quality and room conditions is concerning, and we understand the frustration caused by these issues not being resolved despite prior occurrences.
We take your comments seriously and will address them promptly to ensure that such situations do not reoccur in the future. Your comfort and satisfaction are of utmost importance to us, and we regret that we failed to meet your expectations during your stay.
We appreciate your loyalty to MPT hotels and regret that we were unable to provide a satisfactory experience on this occasion. Your feedback will be used constructively to improve our services and facilities. Should you reconsider, we hope to have the opportunity to regain your trust and provide you with a significantly improved stay in the future.