I had a very disappointing experience during my stay at this property in Varkala. The rooms were completely different from what was shown in the pictures and lacked the amenities mentioned in the description. Basic essentials such as toiletries and towels were not provided. Despite repeated requests, the caretaker did not arrange even a toothbrush – I eventually had to purchase one myself from outside.
Housekeeping was non-existent throughout the stay. Even after reporting a broken glass in one of the rooms, no effort was made to clean it,
Additionally, The numbers did not connect to the owner or caretaker, and instead, unrelated people kept answering the calls.
Overall, this property failed to meet even the most basic standards of hospitality and created an extremely unpleasant experience.