Recently stayed at this hotel and unfortunately, my experience was quite disappointing. The primary issue was that the hotel tself with an incorrect name on the booking This caused a lot of unnecessary confusion, stress, and wasted time as we initially arrived at a completely different property.
It took us a significant amount of time to finally locate the correct hotel, which disrupted our plans and left us frustrated.
When we raised the concern at check-in, the staff seemed indifferent and offered no real apology or solution for the inconvenience caused.
I expect transparency and accuracy when booking a stay, and unfortunately, this experience fell short of that basic standard. I hope the hotel management takes this feedback seriously and ensures their listing and communication are corrected to prevent future guests from facing the same issue.
Would not recommend unless this is addressed.