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Review Of Hotel Vivanz Palace

Shanti Nagar, Bhilai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.1
    Very Good

    52 Ratings, 20 Reviews

    excellent
    52%
    very good
    25%
    average
    13%
    poor
    4%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 4
    • 4
    • 5
    • 4
    • 3
    • 4
    • 5
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness4.3
    • Food3.7
    • Value For Money3.8
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Rooms and the interior are well-maintained, offering a clean and comfortable atmosphere.
    • Staff is cooperative, polite, and known for warm hospitality.
    • Delicious food with reasonable prices, including a great breakfast selection.
    • Quick check-in and checkout processes enhance convenience.
    Read more

    Sort by:

    Positive first
    3.0

    Average Stay

    rahul s.

    Dental kit, shower cap and hand wash were not available in the room.

    Travel Month: Nov 2025

    Room: Gold Room

    4.0

    Good Stay

    umang.

    My experience was good the place was nice.....no such big issues.....only the room lock was not working well and I also ordered food which was of good quality....panner Paratha was very nice people should definitely try it out.......and ya every thing was working well TV AC and water heater

    Travel Month: Nov 2025

    Room: Diamond Room

    4.0

    Good Stay

    akanksha m.

    It was clean as me & my partner always look for, it was spacious too for two people to stay.. odour is also fresh. Overall it was a good stay🌸

    Travel Month: Oct 2025

    Room: Gold Room

    3.0

    Average Stay

    ayushi k.couple

    don't give water after giving complimentary water bottle after then take charge I think they should give regular water

    Travel Month: Oct 2025

    Room: Platinum Room

    1.0

    Terrible Stay

    v c.couple

    wifi is not working and very very slow, continuous calling for checkout, after checkout also they will say to sit for 5 min in reception that is very bad and disrespectful. Even giving so much high for a room. Better go somewhere else.

    Travel Month: Oct 2025

    Room: Gold Room

    • user photos
    5.0

    Recommended From my side 9/1

    dhiraj h.couple

    Room and the interior of the room is too good and the best part is their washroom. Less time for check in and check out staff is polite hand helpful as well

    Travel Month: Sep 2025

    Room: Gold Room

    • user photos
    2.0

    Poor Stay

    rao m.

    The staff was very much unprofessional they have lots to improve to develop service quality and customer relationship

    Travel Month: Sep 2025

    Room: Gold Room

    5.0

    Excellent Stay

    saurabh.

    My stay at this hotel was excellent. The rooms were very good and comfortable, and I loved the clean and well-maintained bathroom. The service was impressive, I even ordered water at 4 a.m. and received it quickly. The food was delicious, and I found both the food and hotel prices to be very reasonable. Overall, it was a wonderful experience and I truly enjoyed my stay.

    Travel Month: Sep 2025

    Room: Gold Room

    3.0

    3RD STAY WAS ANNOYING 😭

    barnali c.family

    I LOVE TO STAY IN VIVANZ . THIS WAS MY 3RD STAY.STAFFS ARE VERY SOBER AND COOPERTIVE. BUT AC WAS NOT PROPER FUNCTIONING.SO WE HAVE TO CHANGE 2 TIMES.3RD TIME SHOWER WAS NOT WORKING.BUT WE WERE TIRED.SO WE STOP COMPLAINING.THERE WAS SHIPPEGE IN WALL TOO. I THINK VIVANZ MAY BE BEST HOTEL IN BHILAI IF THEY SERVICING THE AC PROPERLY AND THEIR RESTAURANT SERVICE WAS TOO FABULOUS 🤩.FOOD WAS DELICIOUS AND LESS SPICY.OVER ALL THANKS TO THE STAFF. I WANT TO STAY VIVANZ IN FUTURE.

    Travel Month: Sep 2025

    Room: Gold Room

    5.0

    Best hotel

    ashirbad b.

    everything was best food quality and best stay best room best attendent. location was perfect at avanti bai chowk People were decent and best

    Travel Month: Sep 2025

    Room: Gold Room

    Hotel Vivanz Palace has replied on Wed Sep 10 14:09:24 IST 2025

    Thankyou for your feedback. We're glad you liked our service and efforts. Hope we serve you again.

    5.0

    Excellent

    vishal r.business

    “Had a wonderful stay! The rooms were clean and comfortable, the staff was warm and helpful, and the service was top-notch. Highly recommend this hotel for a relaxing and hassle-free experience.”

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Gold Room

    • user photos

    Hotel Vivanz Palace has replied on Wed Sep 10 14:08:01 IST 2025

    Thankyou for your amazing feedback. We'll keep up with the standards and your experience. Hope we serve you again.

    5.0

    excellent hotel with budget price..

    couple

    nice hospitality...food was awesome...room was so neat.... especially good tea&coffee with excellent aroma...

    Travel Month: Jun 2025

    Room: Gold Room

    • user photos
    • user photos
    • user photos

    Hotel Vivanz Palace has replied on Mon Jun 30 19:21:29 IST 2025

    Thankyou so much for your Review. We are really glad to provide you a good service. Hope to serve you again.

    5.0

    Excellent Stay

    aadarsh d.couple

    Rooms were well maintained. Front desk and the whole team was very helpful and soft. Food was perfect. everyone should choose it without hesitation or doubt.

    Travel Month: Jun 2025

    Room: Diamond Suite

    • user photos
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    Hotel Vivanz Palace has replied on Mon Jun 30 19:25:10 IST 2025

    Thankyou very much for your pleasant review. We are glad you liked our service. Hope to server you again.

    5.0

    excellent

    yosshiit p.group

    Good staff behaviour and also comfortable for family and students evrything was nice it was our second time here

    Travel Month: Jun 2025

    Room: Gold Room

    Hotel Vivanz Palace has replied on Mon Jun 30 19:28:39 IST 2025

    Thankyou for your review. We are glad you liked our service and considered us again. We'll definitely maintain this without any failure. Hope we serve you again.

    5.0

    Excellent Stay

    neha k.solo

    I had a great stay at this hotel. The room was nice, neat, and clean. The staff was friendly and helpful. The food was delicious, and the bed was very comfortable. Overall, a pleasant and comfortable experience.

    Travel Month: Mar 2025

    Room: Gold Room

    Hotel Vivanz Palace has replied on Mon Jun 30 19:48:12 IST 2025

    Thankyou so much for your amazing review. We're really happy that you liked our service, staff and overall experience with us. We'll definitely keep up the standards. Hope we serve you again.

    4.0

    Good Stay

    sandeep s.family

    Newly built, neat and clean in all respects, a safe parking place is there. But the lift was not working and informed us it under maintenance which was unpleasant for me.

    Travel Month: Apr 2025

    Room: Gold Room

    Hotel Vivanz Palace has replied on Mon Jun 30 21:49:53 IST 2025

    Thankyou so much for your review. Sorry, for the inconvenience you faced with the lift. Lift had some technical issue which has been resolved. Your review and cooperation is really appreciated. Hope we serve you again with the best of our service.

    5.0

    good experience.

    preeti j.couple

    very nice experience .hotel service actually very nice .behaviour of staff is very soft nd nice .breakfast like poha nd aloo pratha and other thing are good in taste. plzz taste it one time ..over all nice

    Travel Month: Apr 2025

    Room: Gold Room

    Hotel Vivanz Palace has replied on Sun Apr 13 15:37:46 IST 2025

    Tha

    5.0

    Best in bhila

    hitendra s.family

    The room atmosphere was awesome all the staff were very cooperative car parking space was covered quick check in and check out though faced some issues but was resolved very quickly highly recommend for staying

    Travel Month: Feb 2025

    Room: Gold Room

    • user photos
    • user photos
    • user photos

    Hotel Vivanz Palace has replied on Wed Mar 26 16:49:09 IST 2025

    Thankyou so much for your kind review. We'll really keep up the benchmark and serve even better. Hope to serve you again.😄

    5.0

    Excellent Stay

    gourav m.

    I had a wonderful stay at this hotel. The rooms were extremely comfortable, well-maintained, and provided a relaxing atmosphere. The staff was incredibly supportive and always ready to assist with a smile, making my experience even more pleasant. The location was perfect, with easy access to nearby attractions and essential facilities. Whether you’re traveling for business or leisure, this hotel is a great choice. Highly recommended. No image available

    Travel Month: Feb 2025

    Room: Gold Room

    Hotel Vivanz Palace has replied on Wed Mar 26 16:51:33 IST 2025

    Thank you for your generous review. We'll definitely keep the same standards or even higher for our future customers also. Hope we serve you again.

    1.0

    Terrible Stay

    shailendra s.loyalty-iconfamily

    The worst experience of staying in this hotel is that the hotel is not providing any quality food no toiletries and rooms have million mosquitos and one may develop dengi malaia etc be careful

    Travel Month: Jan 2025

    Room: Diamond Suite

    Hotel Vivanz Palace has replied on Sun Jan 26 19:45:16 IST 2025

    Hi Mr. Shailendra,Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience at our hotel. Your comments are very important to us, and we take them seriously.We apologize for the inconvenience you faced during your stay. We strive to provide the best service possible, and it seems we fell short in your case. We would love to discuss your concerns further and see how we can make things right. Please contact us directly.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a better experience in the future.Best regardsHotel Vivanz Palace

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