Guests have highlighted the property’s prime location as a key advantage, especially for accessibility to nearby restaurants and the station. However, numerous reviews point out significant issues with cleanliness, service, and amenities. Rooms are described as messy, with inadequate bathroom facilities, insect problems, and lack of basic items like soap and towels. Overall, the service has been deemed poor, with reports of staff entering rooms without permission and unhelpful management, leading to a disappointing experience for visitors.