Guests have reported significant issues with cleanliness and poor hospitality at this property, with many mentioning unkempt rooms and a lack of basic amenities. The service is often described as slow, with minimal staff available to assist. Problems with the AC and absence of essential toiletries have been highlighted. While some guests appreciated the food quality, others found it subpar and overpriced. Despite a few mentions of good location and spacious rooms, negative experiences outweigh the positives.