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Review Of HOTEL SHREE UTTAM PALACE

Kampoo, Gwalior | 5 minutes walk to Gwalior Junction Railway Station

    User Rating & Reviews

    • everyone
    • family
    • solo
    2.3
    Average

    17 Ratings, 16 Reviews

    excellent
    0%
    very good
    24%
    average
    29%
    poor
    12%
    bad
    35%

    Rating Categories

    • Location3.4
    • Cleanliness2.1
    • Room3.0
    • Value For Money2.8
    • Food2.7
    • Facilities2.6
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property is conveniently located near the railway station, making it easy to find. Guests appreciated the polite staff and the budget-friendly rates. While some rooms are of decent size, cleanliness and service have been major concerns, with many noting issues like untidy bathrooms and poor maintenance. The lack of a kitchen and complimentary breakfast service has also been highlighted, making it a basic option primarily suited for solo travelers or students looking for economical stays.

    Sort by:

    Positive first
    1.0

    Hotel bathroom not cleaned. They

    savita.family

    Horrible, it us not hotel it is typical type old home. They charge online for compliment breakfast. But hotel don't have restaurant, even they didn't provide breakfast. Very pathetic service.

    Travel Month: Dec 2017

    Room: `standard

    3.0

    Overall room is good

    roshan k.couple

    Room is good and locator is perfect near to railway station and all staff is friendly and good in manner. Overall good experience at that price in Gwalior, For couple point of view it's also good and safe place.

    Travel Month: Jul 2017

    Room: `standard

    1.0

    Not good

    md s.solo

    Service and room is not good ... Like cleaning ... Bathroom .. Hotel services all are bad ... Over all bad experience .. Only location is good ... Near railway station and bus stand .. Approx 1and 1/2 k. M from hotel

    Travel Month: Jul 2017

    Room: `standard

    1.0

    There is nothing to highlight about the hotel.

    vikash s.solo

    Total waste of money as I choose this hotel. My booking no. NH for 17 Jan. 2017 single room. But I adjust with another person in single room. No cleaning, poor facilities. So I spoil my trip as I am going with make my trip to choose like this dirty hotel.

    Travel Month: Jan 2017

    Room: `standard

    2.0

    About my booking

    lokeshwar k.solo

    There is no any information provided by make my trip to that hotel about my booking as said by hotel staff or manager. I booked separate room but on 1st night 1 more person they managed in my room. Totally disgusting. Next day they provided me separate room. Please care for this in future. Thanks

    Travel Month: Jan 2017

    Room: Ac Room

    1.0

    Not clean and disturbing environment

    shailendra s.solo

    Near to railway station so you can easily locate. Average facilities. Hotel room and bedsheets was not cleaned. And the most annoying part was that no peaceful environment and had the noise and scream all the night.

    Travel Month: Jan 2017

    Room: `standard

    2.0

    This is the worst hotel

    mukul d.family

    This is the worst hotel of India .. Please don't book this hotel for any purpose .. Actually pictures shown in app are totally fake. Manager provide me different room which is in worst Condition. No one can stay for a single minute. It has very bad smell of tobacco and other waste .. No proper light No proper management .. No. Cleaness .. If you want to see yourself in hell then you can book this on

    Travel Month: Dec 2016

    Room: `standard

    4.0

    Good budget hotel with all basic facilities

    mandeep n.solo

    Hotel is very near to railway station, market is nearby. Good budget hotel with all basic facilities. Room size is small but suitable for those looking for cheap accommodation and basic facilities like TV, attached toilet and near to railway station and market.

    Travel Month: Oct 2016

    Room: `standard

    3.0

    Good hotel to stay

    krishna.solo

    Average facilities good in this price. Location is just nearby railway station easy to reach. Night stay for exam purpose is good for student peaceful environment. Go for it if you have low budget or you are a student budget.

    Travel Month: Nov 2016

    Room: `standard

    4.0

    Nice stay, want to come again

    uttam s.solo

    The location was very near about railway station, behaviour of hotel staff was very polite, cleanliness was average, room also good condition, the service was outstanding. If I will go to Gwalior I really want to go the hotel uttam palace. I highly recommended to visit once guys.

    Travel Month: Jun 2016

    Room: `standard

    4.0

    It is a nice stay

    shivam s.family

    Nice location very close to railways station... Value for money... Room is very big and clean... I suggest to all of you Uttam Palace.. Little bit issue of slow room service.. Hotel should be add complimentary breakfast and mineral water... But overall it was nice stay.. MMT too.

    Travel Month: Aug 2016 (3-Night Stay)

    Room: `standard

    1.0

    Horrible experience

    vivek y.solo

    This is a very bad hotel. Will not recommend to anyone else. Please remove this type OF hotel from Goibibo. Rooms are very bad and dirty. AC is also in very bad condition. Toiletries are also very cheap.

    Travel Month: Jul 2016

    Room: Ac Room

    1.0

    Most bad experience

    anjan k.solo

    I would not to stay in this hotel atleast by booking online, because this hotel staff is not ready to serve the people who have booked online, if they have rooms available they will give it to the people who have booked at the hotel only

    Travel Month: Sep 2016

    Room: `standard

    3.0

    Not much better experience for this hotel

    roshan k.couple

    Location is good & room is normally better. But cleanliness and service is not effective. Staff is not well mannered but receptionist are cooperative. I am not feeling to much happy with this hotel. Bathroom is not Western, now in Indian style.

    Travel Month: Sep 2016

    Room: `standard

    4.0

    Shri Uttam Palace is cheap affordable place

    sanjeev t.solo

    Good hotel at low price... Only cleanliness is an issue.. Situated near to railway station but difficult to find,, it is close to petrol pump... Staff is supportive no kitchen there. That is you have to arrange your food...

    Travel Month: Aug 2016

    Room: Ac Room

    3.0

    Fine stay overall

    abhishek g.solo

    The hotel's location was good. The staff was polite and good. The room was not good. The service was okay. The room had no cleanliness and the bathroom was untidy and the fittings were malicious. The AC was working good though. Good if you are going alone. For couples and family, not recommended.

    Travel Month: Aug 2016

    Room: Ac Room

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