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Review Of Hotel Samudra City

Chondhi, Alibaug | 8.4 km from city centre

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.3
    Good

    425 Ratings, 315 Reviews

    excellent
    17%
    very good
    33%
    average
    25%
    poor
    12%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 5
    • 5
    • 1
    • 3
    • 2
    • 4
    • 1
    • 3

    Rating Categories

    • Location3.6
    • Cleanliness3.6
    • Room3.6
    • Value For Money3.4
    • Food3.5
    • Security3.2
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has a prime location near Kihim beach, making it accessible for visitors. While guest reviews highlight helpful staff and good food quality, they also point out several issues. Many rooms reportedly suffer from maintenance problems like faulty air conditioning and cleanliness concerns. Several users mention cramped spaces and inadequate amenities, while some appreciate the decent service. Overall, it's seen as a budget option, but not without its fair share of drawbacks.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    nikhil b.couple

    The Room Was Neatly Maintained, The House Keeping Was Spontaneous. The Food Quality And Taste Was Awesome, Would Definetly Recommend This Property.

    Travel Month: May 2025

    Room: Deluxe Room

    1.0

    Not satisfied with room condition.

    pragati k.family with 3 kids

    Horrible experience with make my trip app this time.. not happy with hotel rooms , cleaness, service, light bulbs was not properly working, toilet doors were jam.

    Travel Month: May 2025

    Room: Classic Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    vijay b.family with 1 kid

    The hotel was bit untidy. Housekeeping and overall service was disappointing. Most of the food on menu was not available.

    Travel Month: May 2025

    Room: Classic Room

    2.0

    Stay away

    avadoot d.business

    property is big but not properly maintained hygiene and cleanliness not there. Avoid stay

    Travel Month: May 2025

    Room: Classic Room

    • user photos
    • user photos
    1.0

    Terrible Stay

    mona g.

    This was the worst experience I had Hotels - the hotel was nothing as mentioned on website by MMT it was a nightmare, never stayed there. And requested for refund

    Travel Month: Apr 2025

    Room: Deluxe Room

    3.0

    the AC problem and the Tea service is ignored , overall stay was good.

    amrit r.family

    I booked 2 rooms for April 13, 2025. I was allotted 203 and 206.The AC's in room 203 was not functioning properly. It was stuck at 28 degrees. There was no option but use the fan. The old man who came to check it was of no help. He said, "Shet, yenar aahet check karayla". But no body turned up. In room 206 the AC again was faulty as the temperture could not be changed. We ordered for Tea but nothing. We checked in around 4.00 pm on the 13th and checked out at 8.00 am on the 14th to reach Mandwa at 8.30 am.

    Travel Month: Apr 2025

    Room: Classic Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    jyoti.family

    location is good , very near to main road & market & good hotels , but amenities not so good , AC was not working, had to complaint & get the room changed , rooms were very small , towels not so clean , bathrooms ok clean but good supply of hot water all time

    Travel Month: Apr 2025

    Room: Classic Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    mitali s.couple

    The property is well maintained and they served the best food with reasonable rates and has a very good taste. Hotel is nice with clean washrooms and good swimming pool.

    Travel Month: Mar 2025

    Room: Classic Room

    • user photos
    4.0

    Good Stay

    manoj s.

    The hotel staff is very cooperative. Rooms are also nice and comfy, and the location is also a road touch. Kihim beach is at a walkable distance, so enjoyed the trip.

    Travel Month: Jan 2025

    Room: Deluxe Room

    3.0

    Average Stay

    shishir.

    The hotel stay was pretty average. We had to change rooms coz the quality of room was not good. Only good thing was the staff which was cooperative that’s why an average rating.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Classic Room Non AC

    1.0

    Pathetic and poor condition

    rajashree d.loyalty-iconfamily

    Very bad condition of the hotel rooms. No clean sheets, no wifi in the room, walls broken, furniture’s broken. Deluxe rooms are in very bad state

    Travel Month: Jan 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    ashwin j.loyalty-icon

    I didn't stayed at last booked hotel and you not refunded my money

    Travel Month: Jan 2025

    Room: Classic Room Non AC

    3.0

    Average Stay

    sonali p.

    Overall ok but there issue we have change 3 rooms due to in some rooms tv not working and 2nd room there was issue with ac.

    Travel Month: Dec 2024

    Room: Classic Room

    3.0

    Average Stay

    alankar n.family

    Stay was comfortable. The property is old the amenities are basic the mirror needs change the bed are old but the staff is curtious. Location is not visible from road and parking if the hotel is even 50% booked is an issue. Over all average

    Travel Month: Nov 2024

    Room: Classic Room

    5.0

    Excellent Stay

    sumesh a.loyalty-icon

    The stay was good, all the staffs where very helpful. Surely recommend others also.

    Travel Month: Nov 2024

    Room: Classic Room

    4.0

    Great place to stay

    salim c.family

    It was a great place to be, the surrounding looks good from the 1st and 2nd floors. 300sq. Ft of carpet area of room and washroom and walking wardrobe combined. Has a balcony as well where you can sit and enjoy snacks. And a good 5ft swimming pool. And 2ft to 3ft for children.

    Travel Month: Nov 2024

    Room: Deluxe Room

    • user photos
    • user photos
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    3.0

    Average hotel

    ajay k.couple

    Be constructive and not overly negative. Point out reasons the visit was not favorable the tv and telephone are not working properly in breakfast they have only 1 option

    Travel Month: Sep 2024

    Room: Classic Room

    4.0

    Good Stay

    gobindra g.

    Neat and clean swimming pool and perfect bedroom.

    Travel Month: Sep 2024

    Room: Deluxe Room

    1.0

    Terrible stay

    siddhi s.loyalty-iconcouple

    Firstly they gave us a very small room, that shown in the picture the room is completely different. Then ac was not working for most of the time. Their water stinks. Suggest please don’t come here.

    Travel Month: Jun 2024

    Room: Classic Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    dinesh p.loyalty-iconfamily

    Pleasant stay. Nice and big rooms with balcony. They have better food option. No fish in food option. But have good food restaruant nearby like prabhakar which offer fresh and yummy fish delicacies

    Travel Month: May 2024

    Room: Deluxe Room

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