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You are booking hotel for more than 30 days

Review Of Hotel Sai Palace

CIDCO, Chhatrapati Sambhajinagar | 3 minutes walk to Cidco Bus Stand Cidco Aurangabad

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    113 Ratings, 54 Reviews

    excellent
    34%
    very good
    17%
    average
    18%
    poor
    19%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 2
    • 1
    • 2
    • 2
    • 5
    • 2
    • 2
    • 3

    Rating Categories

    • Location4.2
    • Cleanliness3.2
    • Value For Money3.0
    • Child Friendliness2.8
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property has a mix of experiences where guests appreciate the helpful staff and cleanliness in some cases, particularly mentioning individuals like Mr. Rahul and Mr. Nikhil. However, several guests express concerns over unclean rooms, issues with room facilities like hot water and air conditioning, and poor maintenance. Location is considered convenient, but amenities may need improvement.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    anandhanaveen r.loyalty-icon

    Full of cockroaches, paints where coming out, unheigeine, dusty or very old beds and others, unprofessional front desk, it is like a lodge not a hotel

    Travel Month: Dec 2024

    Room: Executive

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    2.0

    Not upto the mark

    vivek k.loyalty-iconcouple

    Room quality was not as shown in mm t app. No hot water in the morning. Bed was very small in size. Not satisfactory.

    Travel Month: Sep 2024

    Room: Deluxe Twin or Queen Bed Room

    Hotel Sai Palace has replied on Wed Sep 11 16:40:08 IST 2024

    Dear vivek ji, Namaskar 🙏 The renovation of entire hotel is on going & so as per that we’ve kept rooms rates very less to have a fair deal for our customers. We would like to offer our sincerest gratitude for your review, we apologise for all the discomfort you faced, we will take care of the things you mentioned and we will make sure in near future you will visit & appropriate us for the work done suggested by you and will be happy to see hotel after renovation. Your feedback means alot to us, Thank you from the bottom of our heart. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace. Thank you. Sincerely, Hotel Sai Palace ❤️🌴

    2.0

    Poor Stay

    sangram.couple

    One of the worst hotel i have ever seen in my life, no hot water, no ac, worst locking system of the door and bathroom, full of dust, no neatness better go with other

    Travel Month: Aug 2024

    Room: Deluxe Twin or Queen Bed Room

    Hotel Sai Palace has replied on Tue Aug 27 10:10:29 IST 2024

    Dear Sangram ji, Namaskar 🙏 The renovation of entire hotel is on going & so as per that we’ve kept rates very less to have a fair deal for our customers. We would like to offer our sincerest gratitude for your review, we apologise for all the discomfort you faced, we will take care of the things you mentioned and we will make sure in near future you will visit & appropriate us for the work done suggested by you and will be happy to see hotel after renovation. Your feedback means alot to us, Thank you from the bottom of our heart. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace. Thank you. Sincerely, Hotel Sai Palace ❤️🌴

    2.0

    Poor Stay

    pradum s.business

    The room paint for fall off like flakes, no proper air conditioning, no ventilation, and facilities of hot water, i would suggest never visiting this place. Horrible experience

    Travel Month: Aug 2024

    Room: Deluxe Twin or Queen Bed Room

    Hotel Sai Palace has replied on Thu Aug 15 10:00:07 IST 2024

    Dear Pradum ji, Namaskar 🙏 The renovation of entire hotel is on going & we try to keep rates very less to have a fair deal for our customers. We would like to offer our sincerest gratitude for your review, we apologise for all the discomfort you faced, we will take care of the things you mentioned and we will make sure in near future you will visit & appropriate us for the work done suggested by you. Your feedback means alot to us, Thank you from the bottom of our heart. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace. Thank you. Sincerely, Hotel Sai Palace ❤️🌴

    3.0

    Average Stay

    nikhil n.family

    Location was average amenities & services were below average. The set-up box for the tv was not working, in spite of telling them during check in they didn't get it fixed till the check out. Room service was called but they arrived 30 mins later

    Travel Month: Aug 2024

    Room: Standard Deluxe Balcony

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    Hotel Sai Palace has replied on Sat Aug 10 20:20:59 IST 2024

    Dear Nikhil ji, Namaskar 🙏 We would like to offer our sincerest gratitude for your review, we apologise for all the discomfort you faced, we will take care of the things you mentioned and we will make sure in near future you will visit & appreciate us for the work done suggested by you. Your feedback means alot to us, Thank you from the bottom of our heart. Thank you. Sincerely, Hotel Sai Palace ❤️🌴

    5.0

    Excellent Stay

    sachin g.business

    Nice place to live. Advantage of bar is also there with quality food and disciplined hotel staff. Its in the middle of city and nearer to government bust stop to travel further. Mr hariom was very helpful for us to select room.

    Travel Month: May 2024

    Room: Standard Deluxe Balcony

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    Hotel Sai Palace has replied on Thu Aug 08 09:31:54 IST 2024

    Dear Sachin ji, Namaskar 🙏 We would like to offer our sincerest gratitude for your review, especially mentioning our hotel member name is a big motivation & happiness. Thank you from the bottom of our heart. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace, we will be more happy to take care of your comfortable home feeling stay & offer you town’s best food. We hope that you will visit us again the next time you are in town. Thank you. Sincerely, Hotel Sai Palace ❤️🌴

    2.0

    Poor Stay

    ramesh u.loyalty-iconfamily

    Rooms were dirty and not clean definitely not worth booking this hotel. No hygiene and not very well maintained.

    Travel Month: May 2024

    Room: Deluxe Twin or Queen Bed Room

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    Hotel Sai Palace has replied on Thu May 16 18:27:27 IST 2024

    Dear Ramesh sir, Namaskar 🙏❤️🌴 We would like to offer our sincerest gratitude for your review & our sincerest apologies. Your review means alot to us, yes we have initiated all our interior work and it will be new soon. As for now the rate’s was also kept low for the period of time but this doesn’t make your stay come back again so we are deeply sorry for your experience but this won’t happened again in future we assure you that. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace, we will be more happy to take care of your comfortable home feeling stay & offer you town’s best food. We hope that you will visit us again the next time you are in town. Thank you. Sincerely, Hotel Sai Palace 🙏❤️🌴

    2.0

    Bad experience

    dr a.loyalty-iconfamily

    Too dirty toilet food is also too expensive. Staff were good don't go there.

    Travel Month: May 2024

    Room: Deluxe Twin or Queen Bed Room

    Hotel Sai Palace has replied on Thu May 16 18:27:36 IST 2024

    Dear Asif sir, Namaskar 🙏❤️🌴 We would like to offer our sincerest gratitude for your review & our sincerest apologies. Your review means alot to us, yes we have initiated all our interior work and it will be new soon. As for now the rate’s was also kept low for the period of time but this doesn’t make your stay come back again so we are deeply sorry for your experience but this won’t happened again in future we assure you that. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace, we will be more happy to take care of your comfortable home feeling stay & offer you town’s best food. We hope that you will visit us again the next time you are in town. Thank you. Sincerely, Hotel Sai Palace 🙏❤️🌴

    3.0

    Average Stay

    smita p.

    Room interior is worn out. Washroom has no exhaust

    Travel Month: Apr 2024

    Room: Standard Deluxe Balcony

    Hotel Sai Palace has replied on Thu May 16 18:27:48 IST 2024

    Dear Smita Ma’am, Namaskar 🙏❤️🌴 We would like to offer our sincerest gratitude for your review & our sincerest apologies. Your review means alot to us, yes we have initiated all our interior work and it will be new soon. As for now the rate’s was also kept low for the period of time but this doesn’t make your stay come back again so we are deeply sorry for your experience but this won’t happened again in future we assure you that. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace, we will be more happy to take care of your comfortable home feeling stay & offer you town’s best food. We hope that you will visit us again the next time you are in town. Thank you. Sincerely, Hotel Sai Palace 🙏❤️🌴

    1.0

    Really bad experience

    debanjan p.business

    Room is not good, no slippers available, ac is not good, electricity problem was there for 4-5 hours in night, it was not good at all, laundry service is not available.

    Travel Month: Apr 2024

    Room: Deluxe Twin or Queen Bed Room

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    Hotel Sai Palace has replied on Thu May 16 18:27:59 IST 2024

    Dear Debanjan sir, Namaskar 🙏❤️🌴 We would like to offer our sincerest gratitude for your review & our sincerest apologies. Your review means alot to us, yes we have initiated all our interior work and it will be new soon. As for now the rate’s was also kept low for the period of time but this doesn’t make your stay come back again so we are deeply sorry for your experience but this won’t happened again in future we assure you that. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace, we will be more happy to take care of your comfortable home feeling stay & offer you town’s best food. We hope that you will visit us again the next time you are in town. Thank you. Sincerely, Hotel Sai Palace 🙏❤️🌴

    1.0

    Bad experience

    pankaj b.business

    Very bad

    Travel Month: Mar 2024

    Room: Deluxe Twin or Queen Bed Room

    • user photos
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    Hotel Sai Palace has replied on Thu May 16 18:28:24 IST 2024

    Dear Pankaj sir, Namaskar 🙏❤️🌴 We would like to offer our sincerest gratitude for your review & our sincerest apologies. Your review means alot to us, yes we have initiated all our interior work and it will be new soon. As for now the rate’s was also kept low for the period of time but this doesn’t make your stay come back again so we are deeply sorry for your experience but this won’t happened again in future we assure you that. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace, we will be more happy to take care of your comfortable home feeling stay & offer you town’s best food. We hope that you will visit us again the next time you are in town. Thank you. Sincerely, Hotel Sai Palace 🙏❤️🌴

    1.0

    Terrible Stay

    aayush m.loyalty-icon

    Room were terrible. Wall celing coming out. Even there is no person on reception.

    Travel Month: Mar 2024

    Room: Deluxe Twin or Queen Bed Room

    Hotel Sai Palace has replied on Tue Mar 12 10:09:02 IST 2024

    Dear Aayush ji, Namaskar 🙏 We would like to offer our sincerest gratitude for your review, we apologise for all the discomfort you faced, we will take care of the things you mentioned and we will make sure in near future you will visit & appropriate us for the work done suggested by you. Your feedback means alot to us, Thank you from the bottom of our heart. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace. Thank you. Sincerely, Hotel Sai Palace ❤️🌴

    3.0

    Old interior

    shivam s.loyalty-iconfamily

    We booked 3 rooms in this hotel. The interiors were in terrible conditions. The only great thing was the staff and service by mr. Om. He is a great guy.

    Travel Month: Feb 2024

    Room: Deluxe Twin or Queen Bed Room

    Hotel Sai Palace has replied on Mon Mar 11 11:28:51 IST 2024

    Dear Shivam ji, Namaskar 🙏 We would like to offer our sincerest gratitude for your review, we apologise for all the discomfort you faced, we will take care of the things you mentioned and we will make sure in near future you will visit & appreciate us for the work done suggested by you. Your feedback means alot to us, Thank you from the bottom of our heart. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace. Thank you. Sincerely, Hotel Sai Palace ❤️🌴

    1.0

    Disappointing hotel stay

    sumedh m.family

    I recently had a dreadful experience staying at a hotel that was far from what was advertised. The rooms were not up to the mark at all, and to make matters worse, the staff was uncooperative. I strongly advise against staying at such hotels, especially for families. The photos of the rooms were completely misleading, painting a much nicer picture than reality.

    Travel Month: Feb 2024

    Room: Standard Deluxe Balcony

    Hotel Sai Palace has replied on Mon Feb 26 18:33:01 IST 2024

    Dear Sunedh ji, Namaskar 🙏 We would like to offer our sincerest gratitude for your review, we apologise for all the discomfort you faced, we will take care of the things you mentioned and we will make sure in near future you will visit & appropriate us for the work done suggested by you. Your feedback means alot to us, Thank you from the bottom of our heart. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace. Thank you. Sincerely, Hotel Sai Palace ❤️🌴

    5.0

    Excellent Stay

    roman v.solo

    I arrived about midnight. Check in without any questions, administrator sham provided better room that was booked without any additional payments.

    Travel Month: Jan 2024

    Room: Deluxe Twin or Queen Bed Room

    Hotel Sai Palace has replied on Fri Feb 02 00:13:14 IST 2024

    Dear Roman ji, Namaskar 🙏 We would like to offer our sincerest gratitude for your review, especially mentioning our hotel member name is a big motivation & happiness. Thank you from the bottom of our heart. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace, we will be more happy to take care of your comfortable home feeling stay & offer you town’s best food. We hope that you will visit us again the next time you are in town. Thank you. Sincerely, Hotel Sai Palace ❤️🌴

    2.0

    Poor Stay

    siddhesh k.family

    Room condition is not good. Repair work can be seen on wall, wardrobe. Staff were gentle and polite. But in reality it seems different hotel which is on photos.

    Travel Month: Jan 2024

    Room: Deluxe Twin or Queen Bed Room

    Hotel Sai Palace has replied on Tue Jan 30 01:00:09 IST 2024

    Dear Siddesh ji, Namaskar 🙏 We would like to offer our sincerest gratitude for your review, we apologise for all the discomfort you faced, we will take care of the things you mentioned and we will make sure in near future you will visit & appropriate us for the work done suggested by you. Your feedback means alot to us, Thank you from the bottom of our heart. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace. Thank you. Sincerely, Hotel Sai Palace ❤️🌴

    5.0

    Excellent Stay

    siddhesh k.loyalty-iconsolo

    Good stay at this hotel with courteous staff especially mr. Shyam rode and om rode always cheerful and helpful. Highly recommended for solo travellers.

    Travel Month: Jan 2024

    Room: Deluxe Twin or Queen Bed Room

    Hotel Sai Palace has replied on Fri Feb 02 23:44:14 IST 2024

    Dear Siddesh ji, Namaskar 🙏 We would like to offer our sincerest gratitude for your review, especially mentioning our hotel member name is a big motivation & happiness. Thank you from the bottom of our heart. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace, we will be more happy to take care of your comfortable home feeling stay & offer you town’s best food. We hope that you will visit us again the next time you are in town. Thank you. Sincerely, Hotel Sai Palace ❤️🌴

    5.0

    Excellent Stay

    mahesh p.

    Very nice and good service

    Travel Month: Jan 2024 (5-Night Stay)

    Room: Standard Deluxe Balcony

    Hotel Sai Palace has replied on Thu Jan 25 17:15:38 IST 2024

    Dear Mahesh ji, Namaskar 🙏 We would like to offer our sincerest gratitude for your review. Thank you from the bottom of our heart. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace, we will be more happy to take care of your comfortable home feeling stay & offer you town’s best food. We hope that you will visit us again the next time you are in town. Thank you. Sincerely, Hotel Sai Palace ❤️🌴

    5.0

    Excellent

    amit j.loyalty-iconfamily

    Easily get the location, healthy and delicious food and good services given by all staff, specially i want to mention the name of the person who was receptionist and his name is rahul. He has taken care about all things. Thanks amit jha

    Travel Month: Jan 2024

    Room: Deluxe Twin or Queen Bed Room

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    Hotel Sai Palace has replied on Sun Jan 07 17:50:41 IST 2024

    Dear Amit ji, Namaskar 🙏 We would like to offer our sincerest gratitude for your review, especially mentioning our hotel member name is a big motivation & happiness. Thank you from the bottom of our heart. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace, we will be more happy to take care of your comfortable home feeling stay & offer you town’s best food. We hope that you will visit us again the next time you are in town. Thank you. Sincerely, Hotel Sai Palace ❤️🌴

    4.0

    Decent place for a night stay

    nitin s.family

    Property is decent. Staff is very good. Location is also at the heart of the city. Loved the pet angel

    Travel Month: Dec 2023

    Room: Deluxe Twin or Queen Bed Room

    Hotel Sai Palace has replied on Wed Jan 03 16:29:10 IST 2024

    Dear Nitin ji, Namaskar 🙏 We would like to offer our sincerest gratitude for your review, We are glad that you liked our dear Angel. Thank you from the bottom of our heart. We hope that you were also able to enjoy the rest of your time in Town. We care about our guests at Hotel Sai Palace, we will be more happy to take care of your comfortable home feeling stay & offer you town’s best food. We hope that you will visit us again the next time you are in town. Thank you. Sincerely, Hotel Sai Palace ❤️🌴

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