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Review Of Hotel Palace Inn

Krishna Nagar, Agartala | 8 minutes walk to Ujjyanta Palace

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    72 Ratings, 44 Reviews

    excellent
    14%
    very good
    26%
    average
    21%
    poor
    18%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 2
    • 1
    • 2
    • 4
    • 2
    • 3
    • 2

    Rating Categories

    • Location3.5
    • Cleanliness3.0
    • Room2.9
    • Value For Money2.6
    • Facilities2.7
    • Hospitality3.0
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the tasty food and peaceful atmosphere, noting the property’s great location near the center of town and Ujjayanta Palace. Staff behavior has received positive remarks, with many describing them as friendly and helpful. However, cleanliness and maintenance were concerns, with reports of dirty rooms, faulty amenities, and inconsistent service. Overall, the property has a cozy vibe but needs improvement in hygiene and facilities.

    Sort by:

    Positive first
    4.0

    Hotel stay in tripura

    j v.business

    Food items are tasty. Peaceful stay. Safely i feel like a home. Easy to access all activities. The staff behaviour is very good.

    Travel Month: Jul 2024

    Room: Deluxe AC Room

    2.0

    No matching

    soibam m.loyalty-iconsolo

    Dirty pillow almost disgust my mood above the non matching of stay with the tariff. Make over loose electric plugs felt more worst.

    Travel Month: Oct 2023

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    arun k.business

    Mm t should care about the safety of customers. Hotel staff was very violent and misbehave with me. Hotel service was drastically poor.

    Travel Month: Jul 2023

    Room: Deluxe AC Room

    2.0

    Not hygienic

    arun d.solo

    Smelly bathroom and balcony. Owner is not polite and friendly. Other staffs are good

    Travel Month: Feb 2023

    Room: Deluxe AC Room

    2.0

    No value for money

    nandkumar l.solo

    Uncleal room and kitchen. No proper service. No hot water. Tv not working.

    Travel Month: Nov 2022

    Room: AC Super Deluxe

    2.0

    Business trip

    chandan.loyalty-iconbusiness

    A friend stayed at the property as none other was available. Very average feedback of the stay

    Travel Month: Nov 2022

    Room: Deluxe AC Room

    1.0

    Palaceinnmyreview

    maheswar r.group

    Good bargain. Improve hygiene.

    Travel Month: Mar 2022

    Room: Deluxe AC Room

    1.0

    Worst hotel i ever stayed

    tamal k.business

    I really found this hotel to be very unprofessional and unhealthy. Staff is not professional, owner is too bad to behave, no one is there for room service. Absolutely high rated bad hotel

    Travel Month: Mar 2021

    Room: A/C Super Deluxe

    1.0

    Terrible Stay

    arijit c.family

    They are charging more in mmt. The television set didn't work. The room were not cleaned properly. Staff wasn't wearing mask despite the fact that the owner himself was tested covid positive but he never wears a mask.

    Travel Month: Nov 2020

    Room: Deluxe AC Room

    4.0

    Hospitality

    ashish p.solo

    Nice and cozy, friendly staffs, location is perfect at the center of the Town easy to reach

    Travel Month: Jun 2020

    Room: Deluxe AC Room

    4.0

    3 days to remember

    debanjan k.family

    Liked the bengali "Para" feel outside the hotel premises. The hotel have modern amenities with some vintage touch. Good.

    Travel Month: Feb 2020 (3-Night Stay)

    Room: Deluxe AC Room

    3.0

    Comfortable stay

    pratip r.business

    Hotel is located at center of the city. Room is spacious and decorated fine. Staff behaviour is good.

    Travel Month: Nov 2019

    Room: Deluxe AC Room

    • user photos
    • user photos
    4.0

    Good family stay

    soumen d.family

    Its a money worthy hotel to stay in the heart of the city. I will recommend for its easy entry and security.

    Travel Month: Nov 2019

    Room: A/C Super Deluxe

    5.0

    Good

    vicky k.family

    Very good room. I like it. Room service is good. Food good.

    Travel Month: Nov 2019

    Room: Deluxe AC Room

    2.0

    Poor Stay

    subhashis d.family

    Terrible place to stay, rooms are too congested.

    Travel Month: Oct 2019

    Room: Deluxe AC Room

    3.0

    Good location, service and food

    amit s.family

    Location of the Hotel is good. Near to Palace. Service was too good. Food quality was like home made but price was a bit high.

    Travel Month: Sep 2019 (3-Night Stay)

    Room: Deluxe AC Room

    5.0

    Excellent Stay

    amir h.loyalty-iconbusiness

    I liked it.

    Travel Month: Aug 2019

    Room: Deluxe AC Room

    1.0

    Hotel room and service

    shruti d.family

    Room is not up to the mark. Food service is bad. Its price is high than facility.

    Travel Month: Jun 2019

    Room: Deluxe AC Room

    2.0

    Worst experience ever

    biswajit s.couple

    Worst experience ever in terms of service, cleanliness, furniture, decorations and many more. An old person is thE receptionist, he talks like he is favoring us by providing a room. Room was very dirty including bed, floor, bathroom. Pillows are smelly. All the old furniture kept inside. Most surprisingly they alert us 3 times before 12 o'clock to leave the room as their another guest is in queue. Before we leave 2 room service boy were waiting in front of door and watching us like stranger. Being a customer of MakeMyTrip, I request to cancel the contract with such a Hotel like this. What I have noticed only the food is good.

    Travel Month: May 2019

    Room: A/C Super Deluxe

    4.0

    Good Stay

    debajyoti d.solo

    Overall was good, improving chalking time.

    Travel Month: May 2019

    Room: Deluxe AC Room

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