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You are booking hotel for more than 30 days

Review Of Hotel O Sood Stays0123401234

Haibowal Kalan, Ludhiana

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    26 Ratings, 11 Reviews

    excellent
    35%
    very good
    8%
    average
    23%
    poor
    0%
    bad
    35%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 4
    • 1
    • 1
    • 1
    • 1
    • 3
    • 5
    • 1

    Rating Categories

    • Location2.3
    • Cleanliness2.8
    • Room3.7
    • Food2.3
    • Hospitality3.6
    • Value For Money2.8
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The reviews paint a mixed picture of the property. While some guests appreciated the cooperative staff and clean rooms, others reported major issues like rude behavior from the manager, cleanliness problems, and extra charges for supposed complimentary items. Guests found the breakfast timing restrictive and the rooms small and outdated, with inconsistent services offered. Parking was highlighted as a concern, and some felt the pricing was not justified given the overall experience.

    Sort by:

    Positive first
    1.0

    Not good, terrible stay

    jatinder.solo

    Staff was not cooperating, crowded area parking problems.

    Travel Month: Nov 2019

    Room: Deluxe (3X)

    Hotel O Sood Stays has replied on Mon Nov 25 14:14:46 IST 2019

    Hi Jatinderkumar, sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Poorav!

    1.0

    Horrible stay

    umesh a.couple

    Very bad experience. Zero cleanness. Rude behavior. No service. Over all hell.

    Travel Month: Oct 2019

    Room: Classic (2X)

    Hotel O Sood Stays has replied on Wed Oct 16 21:48:58 IST 2019

    Hi, Umesh! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Pravin

    1.0

    Worst hotel in Ludhiana

    sharad k.solo

    The behavior of hotel manager was very bad and he behaved as if he was showing mercy on me by allowing check in. Firstly because of confusion by MakeMyTrip, my booking was showing as underpaid in the hotel and the manager was asking extra for letting me check-in. I did not get immediate resolution from MMT and I had to pay for check-in, which he refunded today morning on check out citing that your booking got updated. Furthermore, the hotel manager took extra for one water bottle which was complimentary in the hotel voucher. I want MMT to take strict action against the manager for this mess up. Room was in very bad condition and they did not even change the bedsheets and pillow covers. Later on, after continuously requesting, they changed the bedsheets and pillowcases. There was no mirror, no charging ports, WiFi with single bar strength and many more issues. Breakfast time was 09 to 10 AM. I could not understand, which hotel has breakfast time from 09 to 10 AM? The manager also denied early (08:30 AM when I had to leave) breakfast.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O Sood Stays has replied on Mon Aug 05 14:33:07 IST 2019

    Hi, Sharad! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Rahul.

    3.0

    Wrong info

    jonnathan v.family

    According to looks expensive. I ordered less amount of things, he charged me hugh amount.

    Travel Month: Jun 2019

    Room: Classic (2X)

    Hotel O Sood Stays has replied on Fri Jun 28 23:12:53 IST 2019

    We are sorry for the trouble, jonathan! We have marked a note for the experience you had with us and we will put in our best efforts to enhance your experience with us. Wish you a great day ahead:) regards, Amit.

    3.0

    Average Stay

    mayank s.business

    Overall good room is smaller and doors are old room is also old

    Travel Month: Jun 2019

    Room: Classic (2X)

    Hotel O Sood Stays has replied on Wed Jun 19 18:15:47 IST 2019

    We’re sorry for the trouble. We've marked a note for the experience you had with us and we’ll put in our best efforts to enhance your experience with us. Wish you a great day ahead.

    4.0

    Value for money

    pranav g.loyalty-iconsolo

    Value for money. The host facilitated check-in at 4 in the morning.

    Travel Month: May 2019

    Room: Classic (2X)

    Hotel O Sood Stays has replied on Fri Jun 07 01:34:09 IST 2019

    Thank you for your kind words. We shall never stop pleasing you with our services.

    5.0

    Excellent Stay

    vikram k.business

    Hotel staff is of very good behavior

    Travel Month: May 2019

    Room: Saver Double

    Hotel O Sood Stays has replied on Tue Jun 04 08:59:37 IST 2019

    Hi, Vikram Kumar! We are elated to know that you liked our services. We cherish your association and foresee to serve you beyond your expectations to create a fruitful journey with us. Have a great day! Regards, Sagar

    1.0

    Very bad

    rajveer s.couple

    It's not hotel, only few small dirty rooms here. No staff, no services, no body visit again here

    Travel Month: May 2019

    Room: Classic (2X)

    Hotel O Sood Stays has replied on Thu Jun 06 14:03:21 IST 2019

    Hi, Rajveer! We're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal

    3.0

    Just OK not recommend

    ashutosh g.business

    We request to early check-in between 6 AM to 4 PM if possible and they charged extra for that, even they have empty rooms. We book breakfast also and they have only Paratha. Not so good, rooms are too small.

    Travel Month: Apr 2019

    Room: Classic Room

    Hotel O Sood Stays has replied on Thu Apr 25 15:47:53 IST 2019

    Something like this shouldn't have happened, Ashutosh! We're extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don't get repeated again. Regards, Pravin

    5.0

    Excellent Stay

    zafar k.business

    Hotel was too good staff was cooperative Rooms was clean good parking facilities overall a perfect budget hotel to stay in Laudhiana

    Travel Month: Mar 2019

    Room: Saver Double

    Hotel O Sood Stays has replied on Tue Apr 09 17:13:50 IST 2019

    Thank you for rating us with such awesome words, Zafar! We’ll strive to keep up with your expectations always.

    5.0

    Excellent

    sanjay y.

    Very good Hotel service was great.
    Excellent hotel clean room size also good hotel service was great.

    Travel Month: Jan 2019

    Room: Classic Room

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