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Review Of HOTEL CAPITAL RESIDENCY0123401234

Kochbihar, Kochbihar | 2.8 km drive to Cooch Behar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    61 Ratings, 19 Reviews

    excellent
    18%
    very good
    38%
    average
    21%
    poor
    10%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 3
    • 3
    • 5
    • 4
    • 3
    • 1
    • 5
    • 4
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property has a good location in the main market area, which guests appreciate, along with courteous and helpful staff. Many have noted concerns about cleanliness, maintenance issues like non-working taps and toilets, and a lack of responsiveness from staff at times. Some guests found the rooms comfortable and well-decorated but felt more could be done for upkeep.

    Sort by:

    Positive first
    2.0

    Poor Stay

    uttam d.couple

    Room water tap not working. Shower is not working. I complan it to hotel stuff but they not response it. Also I want to meet Hotel Manager but he not meet me. Toilet flash also not working. This is our experience to your hotel.

    Travel Month: Sep 2025

    Room: Deluxe Room AC

    • user photos
    3.0

    Average Stay

    sayan d.group

    Rooms weren’t clean at all.. Very different from what they are showing in the pictures... is too much for this kind of room.. very poor hygiene standards

    Travel Month: Aug 2025

    Room: Deluxe Room AC

    1.0

    Terrible Stay

    chandan.loyalty-iconsolo

    It should be 1 star so that people can understand how pathetic the stay was. Location on the market, nearby hotels are cheaper and good charges are more. Staff are from 1 star

    Travel Month: Jan 2025

    Room: Deluxe Room Non AC

    4.0

    Good Stay

    kalyan p.loyalty-icon

    Overall clean. However the bathroom was too small to rake bath.

    Travel Month: Nov 2024

    Room: Super Deluxe Room

    3.0

    Average Stay

    rejaul k.

    Oh in respect of location and market availability it's good, but i faced a problem in the morning, i couldn't find anyone in reception 9. 00 am in the morning, called several times in given number but couldn't get any response, after that they did their duties very well.

    Travel Month: Sep 2024

    Room: Super Deluxe Room

    1.0

    Terrible Stay

    danish a.business

    It was a very bad experience There was no water in the bathroom no tv in the room this hotel was only for couples

    Travel Month: Jun 2024

    Room: Super Deluxe Room

    • user photos
    • user photos
    2.0

    Poor Stay

    utpal n.

    After switching off the lights room was full of insects, so I had to switch on the lights to sleep, the mattress was totally uncomfortable

    Travel Month: May 2024

    Room: Deluxe Room Non AC

    1.0

    Terrible Stay

    piyush k.loyalty-icon

    place is very bad flush not working water heater was not working smell inside room very bad experience room which i booked was not given to me.

    Travel Month: May 2024

    Room: Deluxe Room AC

    4.0

    Good Stay

    pradeep k.

    Nice, rectify the tv issue. Now it is very good to stay.

    Travel Month: May 2024

    Room: Deluxe Room AC

    4.0

    Good Stay

    pradeep k.

    Everything good but tv channels not properly coming

    Travel Month: May 2024

    Room: Deluxe Room AC

    4.0

    Overall experience is goo

    krishnendu l.family

    Good staffs. Good behaviour. Good experience.

    Travel Month: May 2024

    Room: Deluxe Room AC

    3.0

    Average Stay

    sarabindu b.

    Hotel is good, rooms are short ok for location

    Travel Month: Apr 2024

    Room: Deluxe Room AC

    2.0

    Poor Stay

    dipankar m.loyalty-icon

    Service is bad,

    Travel Month: Apr 2024

    Room: Deluxe Room AC

    1.0

    Bad experience bad hotel

    suvankar r.loyalty-iconbusiness

    The experience was very bad. The room was very narrow spaced and the traces were very risky. Bed sheet was not clean and bad smell.

    Travel Month: Mar 2024

    Room: Deluxe Room AC

    5.0

    Excellent Stay

    arun k.loyalty-icon

    Comfortable stay in nice room. Located in the main market area is a big plus for this property. Staff were very courteous and helpful.

    Travel Month: Feb 2024

    Room: Deluxe Room Non AC

    3.0

    Average Stay

    fahad b.

    The hotel is neat & clean but the toilet flush wasn’t working. Wifi not working. Network issues. Rest hygiene is good

    Travel Month: Jan 2024

    Room: Deluxe Room Non AC

    5.0

    Excellent Stay

    abhishek g.

    My stay was very good. Hotel was neat and clean. Staff were very helpful and friendly. Great experience.

    Travel Month: Dec 2023

    Room: Deluxe Room Non AC

    3.0

    Average Stay

    jaydeep b.solo

    Well decorated but poorly maintained. Staff was very cooperative. Arrangement for fooding from outside hotel was possible but no in-house fooding arrangement was there.

    Travel Month: Dec 2023

    Room: Deluxe Room Non AC

    4.0

    Good Stay

    promit m.

    It was a new property. Very neat and clean. Nearby to important locations. Food can be ordered from outside. Location very good. Staff very cooperative and helpful.

    Travel Month: Dec 2023 (3-Night Stay)
    • user photos
    • user photos
    • user photos

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