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Naya Gaon, Ratlam | 6.9 km drive to Ratlam Junction Railway Station
335 Ratings, 223 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Average Stay
Hotel services is very good food is also good ***But property is very old bathroom are not in good condition
Room: Standard Room
Hotel Balaji Central has replied on Fri Nov 07 15:07:06 IST 2025
Dear Mr. Rahul Salunke, Namaste! Thank you for sharing your feedback. We’re pleased to know you were happy with our service and food. However, we regret to learn that the condition of the bathroom did not meet your expectations. Your comments have been noted, and our team is already reviewing this to make necessary improvements. We value your input as it helps us enhance our guest experience, and we hope to have the opportunity to welcome you again with an improved stay. Warm regards, Management- Hotel Balaji Central
Good Stay
Big Clean rooms, Ample parking, good food and service...Highly recomended..Easy Access to Highways
Room: Standard Room
Hotel Balaji Central has replied on Tue Nov 04 16:02:05 IST 2025
Dear Mr. Sukhdeep Mahe, Namaste! Thank you for sharing your feedback. We’re delighted to know you had a pleasant stay and appreciated the spacious rooms, cleanliness, parking facilities, food, and service. It’s wonderful to hear that you found the property easily accessible and would recommend us. We look forward to welcoming you again for another comfortable experience. Warm regards, Management - Hotel Balaji Central
Terrible Stay
Hotel has decent exteriors with amole parking space, but the room, they were terrible..not just dirty but were stinking..cockroaches all around with lizards on the wall..it was difficult to put fingers on any surface..and washroom, the least i write the better it will be..food was decent though..but can not recommend this property just for the food bcz the overall experience was not just bad
Room: Standard Room
Hotel Balaji Central has replied on Fri Nov 07 15:08:17 IST 2025
Dear Mr. Anuraj Agrawal, Namaste! We sincerely regret to hear about the inconvenience you faced during your stay. This is certainly not the experience we strive to provide to our guests. Your feedback regarding room hygiene and maintenance has been taken very seriously and shared with our housekeeping and maintenance teams for immediate corrective action. While we’re glad you appreciated the food and parking facilities, we truly apologize for the shortcomings that affected your overall experience. We hope you will give us another opportunity to serve you better and restore your faith in our hospitality. Warm regards, Management- Hotel Balaji Central
Terrible Stay
The room allocated is completely bad and smells bad. No wardrobes and breakfast quality is just fine. Overall needs considerable improvement.
Room: Standard Room
Hotel Balaji Central has replied on Mon Jul 28 15:27:04 IST 2025
Dear Guest, Namaste! Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We are truly sorry to hear that the room did not meet your expectations and that the breakfast quality was not up to standard. Your comments regarding the room and its condition are valuable to us, and we will make sure to address these issues immediately. We are committed to improving the guest experience and would love the opportunity to welcome you back in the future for a more enjoyable stay. If you have any further concerns, please feel free to reach out to us directly. Best Regards, Management- Hotel Balaji Central
Absolutely Horrible Experience – Avoid at All Costs
I don’t normally leave reviews, but this experience was too appalling to stay silent. This hotel is a complete rip-off. The price they charge is outrageous for what you actually get. The room was small, poorly maintained, and reeked of neglect. The bathroom was filthy, with broken fixtures and grime in places I don’t even want to describe. The bedding looked like it hadn’t been changed in weeks – stained, crumpled, and definitely not clean. If you’re thinking the food might redeem things – don’t bother. The food was downright terrible: tasteless, cold, and borderline inedible. Hygiene standards were clearly an afterthought. There’s absolutely no justification for what they charge. I've stayed in budget accommodations with far better service, hygiene, and amenities. This place doesn't even meet basic standards of decency, let alone hospitality. Do yourself a favor – stay far away. This was, hands down, one of the worst hotel experiences I’ve ever had.
Room: Standard Room
Hotel Balaji Central has replied on Fri Jul 04 14:55:08 IST 2025
Dear Mr. Mr.Manoj, Namaste! Thank you for sharing your feedback. We sincerely apologize for the experience you had during your stay. What you’ve described falls far below the standards we aim to maintain, and we are genuinely sorry for the inconvenience and discomfort caused. Cleanliness, comfort, and guest satisfaction are of utmost importance to us, and it’s clear we missed the mark in your case. Please be assured that we are taking your comments very seriously. We have already shared your concerns with the housekeeping and kitchen teams to investigate and take corrective action immediately. We deeply regret that your stay did not meet expectations and would appreciate the opportunity to make it right. If you're open to it, please reach out to us directly so we can personally address your concerns. Best Regards Management- Hotel Balaji Central
Average with Huge scope of Improvement
Though hotel as has ample parking space and is at a good location, maintenance is a sad part. Rooms are not cleaned properly. Bathrooms need renovation. We had to change our room which was given upon arrival. Sofa was dirty and full of dust, bathroom had gutkha spitting marks. Mosquitoes was another problem. Food was good though. Staff was coordial too. They changed our room immediately which was better than previous one.
Room: Standard Room
Hotel Balaji Central has replied on Thu May 15 12:44:03 IST 2025
Dear Mr.Ashok, Namaste! Thank you for sharing your detailed feedback. We’re glad to hear that you appreciated our ample parking space, convenient location, good food, and the courteous behavior of our staff. We're also pleased that the room change was handled promptly to your satisfaction. However, we sincerely apologize for the inconveniences you faced regarding room cleanliness, bathroom condition, and mosquitoes. This is not the experience we aim to provide. Your concerns have been shared with our housekeeping and maintenance teams for immediate corrective action, and we are committed to improving these aspects to ensure a more comfortable stay for our future guests. We truly value your input and hope to welcome you again for a much-improved experience. Best Regards, Management- Hotel Balaji Central
Terrible Stay
Worst Service Pathetic rooms
Room: Standard Room
Hotel Balaji Central has replied on Thu Apr 24 11:00:44 IST 2025
Dear Mr.Alok, Namaste! We sincerely apologize for the experience you had during your stay with us. Your feedback is important, and we will address the concerns regarding the service and room quality to ensure improvements are made. We truly value your input and hope to have the opportunity to welcome you again in the future, providing a much better experience. Best Regards, Management- Hotel Balaji Central
Good Stay
Jalasa Retreat is a real Retreat. Very well decor in the roims, ultra clean bathrooms and amenities provided in the room makes your stay really lavish n luxurious. Value for the money The staff is courteous and humble ready to serve you to exceed your expectations. Only issue is Neelbad area is still growing and little away from city hustle n bustle. If you have your own vehicle, staying here is really enjoyable. I would rate this property to be a super duper for its charge.
Room: Standard Room
Hotel Balaji Central
Dear Mr.Jakite, Namaste! Thank you for your generous review! We’re thrilled to hear that you enjoyed the decor, cleanliness, and amenities during your stay at Jalasa Retreat. Our team strives to offer a luxurious and comfortable experience, and we're so glad we exceeded your expectations. We also appreciate your understanding of the location—while Neelbad is still growing, it offers a peaceful escape from the city's hustle and bustle. We're happy to know you had an enjoyable time with us, and we hope to welcome you back again soon. Best Regards, Management- Hotel Balaji Central
Average Stay
Not like a real 3 star hotel Washrooms are very small and basic. rooms are like a basic lodge. Linen was not that clean either and room was smelly. Service was great though.
Room: Standard Room
Hotel Balaji Central has replied on Wed Apr 09 10:46:49 IST 2025
Dear Mr.Aman, Namaste! Thank you for sharing your feedback. We are glad to hear that you appreciated our service. However, we regret that certain aspects of your stay, including the room size, cleanliness, and smell, did not meet your expectations. Please rest assured that we take your comments seriously and will work on improving the cleanliness and overall comfort of our rooms. We hope to have the opportunity to welcome you again in the future and provide you with a more pleasant stay. Best Regards, Management- Hotel Balaji Central
Good for family stay
The hotel is conveniently located in Ratlam just before the entrance to NE4. Stayed there with my family on my way to Delhi from Pune. Safe for family, especially for an overnight stay with kids.
Room: Standard Room
Hotel Balaji Central has replied on Sat Mar 29 11:42:31 IST 2025
Dear Mr.Jadhav, Namaste! Thank you for sharing your experience with us. We're delighted to hear that you and your family had a comfortable stay. We strive to offer a safe and convenient environment for our guests, especially when traveling with kids. We hope to welcome you again on your next trip! Best Regards, Management- Hotel Balaji Central
Terrible Stay
Intercom was missing and even on request not installed, room not cleaned, no one collected food plates. reception people were worst in response.
Room: Deluxe Room
Hotel Balaji Central has replied on Wed Mar 05 15:36:56 IST 2025
Dear Mr.Mehant, We apologize for the inconvenience caused. Your feedback is important, and we’ll address the issues with intercom, cleanliness, and service immediately. Thankyou
Poor experience...not value for money 😞
Facilities which is mentioned not available..and bedsheet and bathroom is so dirty...hotel staff force to check out in the early morning at 7-8 o clock because of next booking...food and some staff was good but hotel is so dirty and suffocated. hotel location was good. but room, badsheet and bathroom is so dirty..having hairs on everywhere in bedsheet.tv was not working, staff forcing to check out in early morning.food and some staff is good .but overall experience was 😞...not value for money
Room: Standard Room
Hotel Balaji Central has replied on Thu Feb 13 15:15:18 IST 2025
Dear Mr.Khan, Namaste! We sincerely apologize for the inconvenience you experienced during your stay. We regret that the cleanliness and condition of the room did not meet your expectations, and we understand how important these aspects are for a comfortable stay. Your feedback regarding the early check-out and the unavailability of the mentioned facilities is concerning, and we will address these issues with our team to ensure they do not happen again. We are glad to hear that you found the food and some staff to your liking, and we appreciate your positive comments. We hope to have the chance to provide you with a much better experience in the future. Best Regards, Management- Hotel Balaji Central
Pathetic
Morning 8 o’clock reception called and asked to checkout for another check in. Standard check out is 12. This was pathetic
Room: Executive Room
Hotel Balaji Central has replied on Fri Jan 24 12:35:20 IST 2025
Dear Mr.Ashok, Namaste! We sincerely apologize for the inconvenience caused during your recent stay. We understand how frustrating it must have been to be asked to check out earlier than the standard time. Please be assured that this is not the level of service we strive to provide, and we will address this with our team to ensure such an issue does not occur in the future. Thank you for bringing this to our attention. Best Regards, Management- Hotel Balaji Central
Disappointing
familyWe had taken a quantral room (for 3 people. Room no. 355 for 2n / 3d. 1) room was not cleaned, there was glitter in the room. 2) they did not tea coffee kettle, when we asked, someone came and gave us only the kettle, no tea, coffee, sugar, milk, etc. Pouches were given. 3) the bathroom gutters were choking. 4) on the last day the water from the bathroom was coming into the room. 5) only one water bottle was provided in a room occupied by 3 people. 6) alcart breakfast had very little options.
Room: QUAD ROOM
Hotel Balaji Central has replied on Sat Jan 18 12:22:22 IST 2025
Dear Mr.Rohintan, Namaste! Thank you for taking the time to share your feedback. We deeply regret that your experience did not meet expectations. We sincerely apologize for the cleanliness issues, lack of amenities, and maintenance concerns you encountered during your stay. Rest assured, we will address these points with our housekeeping and maintenance teams to ensure a more comfortable experience for future guests. We also regret that the breakfast options were not to your liking and will review our offerings to improve variety. Your feedback is valuable, and we hope to have the opportunity to welcome you again for a better experience. Best Regards, Management- Hotel Balaji Central
Balaji Central review
familyGood comfort, Friendly staff and good restaurant food options! 😀 check in and check out were smooth, No billing Hassles
Room: Standard Room
Hotel Balaji Central has replied on Tue Jan 21 18:23:19 IST 2025
Dear Mr.Sameer, Namaste! Thank you for your wonderful feedback! We are delighted to hear that you enjoyed the comfort, our friendly staff, and the restaurant food options. It's great to know that your check-in and check-out experience was smooth and hassle-free. We look forward to welcoming you back for another memorable stay. Best Regards, Management- Hotel Balaji Central
Average stay
businessPoor hygiene and room service. Average stay and average value of money. Food is ok. Location is at some distance from main market.
Room: Standard Room
Hotel Balaji Central has replied on Mon Nov 18 11:07:43 IST 2024
Dear Mr.Abhishek, Namaste! Thank you for taking the time to share your feedback. We sincerely apologize for the issues you faced with hygiene and room service, as this is not the experience we aim to provide. Your comments have been noted, and we will work on improving these areas to ensure a better stay for future guests. We also appreciate your thoughts on the food and location. We hope to have the opportunity to welcome you again and provide an enhanced experience. Best Regards, Management- Hotel Balaji Central
Pathetic hotel
familyDirty rooms and staff internationally show clumsy rooms. It was a terrible experience, not recommended for a family stay.
Room: Standard Room
Hotel Balaji Central has replied on Fri Nov 08 12:08:47 IST 2024
Dear Mr.Sanjeev, Namaste! Thank you for taking the time to share your feedback. We deeply regret to hear that your experience with us did not meet your expectations. Cleanliness and guest satisfaction are our top priorities, and we sincerely apologize for the issues you encountered with the room and staff. Please be assured that your comments have been taken seriously, and we will immediately address these concerns to improve the overall experience for our future guests. We hope you will give us another opportunity to restore your confidence in our services. Best Regards, Management- Hotel Balaji Central
Not up to usual hotel standards
Location is excellent. Right on the highway which - since we were driving - made a lot of sense. However service left a bit to be desired. It took a number of calls to get two glasses for drinking water. Also this morning, breakfast was supposed to be laid out at 7;30 am. However even by 7:50 there was no sign of it. So had a delayed departure and left without breakfast
Room: Standard Room
Hotel Balaji Central has replied on Wed Nov 06 15:42:41 IST 2024
Dear Mr.Rajendra, Namaste! Thank you for taking the time to share your feedback. We are glad to hear that you appreciated our excellent location. However, we sincerely apologize for the inconvenience you experienced regarding the service during your stay. It is concerning to learn about the delay in receiving the glasses and the breakfast setup. Please rest assured that we take your comments seriously and will address these issues with our team to ensure a more seamless experience for our guests in the future. We hope you will consider staying with us again so that we can provide you with the high standards of service that we strive to uphold. Best Regards, Management- Hotel Balaji Central
Excellent Stay
Nice hospitality. Easy checkin and checkout. Hygienic. All over good experience. Location were also good
Room: Standard Room
Hotel Balaji Central has replied on Sat Oct 19 11:42:47 IST 2024
Dear Ms.Palak, Namaste! Thank you for sharing your positive experience! We're glad to hear that you enjoyed our hospitality, found the check-in and check-out process smooth, and appreciated the hygiene and location. Your feedback encourages us to keep up the good work. We look forward to welcoming you back! Best Regards, Management - Hotel Balaji Central
Don't go for this hotel
Highly untidy. And no cleanliness. They changed 4star hotel rate but services are of ordinary hotel
Room: Deluxe Room
Hotel Balaji Central has replied on Fri Oct 11 10:50:35 IST 2024
Dear Mr.Akshay, Namaste! Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. Cleanliness is a top priority for us, and we are disappointed to hear that we fell short. We appreciate your comments regarding our service standards and will take them seriously as we work to improve. We hope you might consider giving us another opportunity to provide a better experience in the future. Best Regards, Management- Hotel Balaji Central
Depalpur
Shastri Nagar
Mhow Road Railway Colony
Ratlam
Shastri Nagar
Ratlam
Ratlam
Mhow Road Railway Colony
Laxman Pura
Mhow Road Railway Colony
Shastri Nagar
